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Why Germany is a blank spot on Google's Street View
There are good historical reasons why Germans are suspicious of surveillance — but is Google as bad as Gestapo or Stasi?
- Since its launch in 2007, Google Street View has mapped millions of miles of roads across the world — and even gone to space and into the ocean.
- Germany and Austria are a conspicuous gap in the mess of blue lines that covers the rest of Europe.
- It's to do with Germans' curious sense of privacy: they'd rather flaunt their private parts than their personal data.
The only other European countries as yet virtually unmapped are Belarus, Moldova and Bosnia
Image: Google Maps
In Google Maps, drag Pegman over Europe and you'll see a curious picture emerge: virtually the entire continent is covered in the blue lines that indicate Street View is available – but Germany and Austria are almost entirely blank.
It's an image reminiscent of those late-19th-century maps of Africa with the center of the continent left empty, marked Regions Unknown. Germany and Austria are among the world's most advanced economies, so why do Google's camera cars find those countries as inaccessible and/or inhospitable as European explorers found Africa's interior?
It's because Germans are famously jealous of their privacy – an attitude that also resonates with their culturally close neighbors in Austria. But it all depends on what you mean by "privacy." For example, Germans are not that private about their private parts.
"Social nudity," for health and vigor and to commune with nature, is very accepted in Germany.
Image: FKK Gelande Sudstrand / CC BY 2.0
While public nudity is a big no-no in the United States for example, Germany has a long tradition with what is known as FKK – short for Freikörperkultur, or "Free Body Culture." Certain beaches and areas of city parks are dedicated to nude sunbathing, and even Nacktwanderung ("nude rambling") is a thing.
On the other hand, Germans are extremely possessive of their personal data — and are shocked by the readiness with which Americans (and others) share their names, addresses, friends' lists, and purchase histories online.
According to research presented in the Harvard Business Review, the average German is willing to pay as much as $184 to protect their personal health data. For the average Brit, the privacy of that information is only worth $59. For Americans and Chinese, that value declines to single-digit figures.
Why? Because Germans carry the trauma of not one, but two totalitarian systems in their recent past: the fascist Third Reich, and communist East Germany.
Stasi listening post, used for spying on its own citizens, in Berlin's DDR Museum
Image source: Rakoon / CC0 1.0
Both regimes wanted total control over their citizens. In the Nazi years, the state's blunt instrument was called the Gestapo (short for Geheime Staatspolizei, or "Secret State Police"), in East Germany it was the Stasi (short for Staatssicherheit, or "State Security").
In either system, citizens effectively ceased to have a right to privacy, and could be branded criminals for private thoughts or acts, resulting in severe punishment.
As with many other aspects of the Nazi regime, post-war Germany resolved Nie wieder ("Never again") when it came to violations of privacy. That's one of the reasons why the very first article of (then still only West) Germany's post-war constitution reads:
Human dignity shall be inviolable. To respect and protect it shall be the duty of all state authority.
The EU's GDPR, adopted in May 2018, builds on Germany's tradition of strict privacy laws
Image: Dooffy / CC0 1.0
Over the decades, Germany broadened and deepened its definition of privacy.
- In 1970, the German state of Hesse passed the first data protection law in the world.
- In 1979, West Germany laid the foundation for the Bundesdatenschutzgesetz (BDSG), or Federal Data Protection Act, the main aim of which was to protect the inviolability of personal, private information.
- In the 1980s, citizens successfully sued the government over a census questionnaire so detailed it would allow the government to identify individuals. The court recognised German citizens' right to "informational self-determination" and block the sharing of any personal information with any government agency or corporation.
- In March 2010, the German Federal Constitutional Court overturned a law that allowed the authorities to store phone and email data for up to six months for security reasons, as a "grave intrusion" of personal privacy rights.
- In May 2018, the EU adopted the General Data Protection Regulation (GDPR), which follows the German model of data discretion rather than the laxer American one.
Missing the train
Germany is high-tech when it comes to transport – cars, trains – but when it comes to digitisation, not so much
Image: TeaMeister / CC BY 2.0
Foreign firms operating in Germany have to adjust to some of the strictest privacy laws in the world. But Nie wieder is difficult to maintain in a world that increasingly mines and monetises data. As a result, the inexorable advance of digitization is viewed with a mixture of fatalism and misgiving.
Example one: Germany's split personality when it comes to social media. Yes, Germans are instinctively distrustful of big tech companies such as Google and Facebook. Meanwhile, Google has cornered more than 90 percent of the search engine market in Germany, and close to half of all Germans have a Facebook account.
Example two: privacy trumps efficiency. While Germany's macro-economy relies on high-tech to maintain its global pole position, on a micro-economic level, good old-fashioned cash is still king. In 2016, 80 percent of all point of sale transaction in Germany were made in notes and coins rather than via card. In the Netherlands, it was just 46 percent.
Brits, Danes or Swedes can go for months without handling cash. In Germany, you won't last a day. Why? Again, an intense desire for privacy and an instinctive distrust of surveillance. A cashless society would be more transparent and efficient, but also a lot less private.
If there's one thing Germans value even more than efficiency, it's — you guessed it — privacy. Germany seems in no hurry to catch the digitization train, when other countries are stations ahead, and generating measurable benefits.
"A million-fold violation"
The larger German cities have been mapped – Cologne, Frankfurt, Dresden and others – but the rest of the country is a blank, compared to the Benelux countries and France (to the west) and the Czech Republic (to the east)
Image: Google Maps
Case in point: Google Street View's German debacle. Launched in the US in 2007, Google Street View's mapping of interactive roadside panoramas has since expanded to cover most of the world.
In June 2012, it had mapped 5 million miles of roads in 39 countries; by its 10th anniversary in May 2017, the total was 10 million miles in 83 countries.
Street View features places as far off the beaten path as the International Space Station, gas extraction platforms in the North Sea and the coral reefs of West Nusa Tenggara in Indonesia. But not the Weimarer Strasse in Fulda, or most other normal streets in Germany, or Austria for that matter.
Not for lack of trying. In August 2010, Google announced that it would map the streets of Germany's 20 biggest cities by the end of that year. The outrage was huge. Some of Google's camera cars were vandalised. A 70-year-old Austrian who didn't want his picture taken threatened the driver of one with a garden pick.
Ilse Aigner, Germany's minister for Consumer Protection at the time, called Google's "comprehensive photo offensive" a "million-fold violation of the private sphere (…) There is not a secret service in existence that would collect photos so unabashedly."
A random street in one of the cities mapped by Street View in 2010, with plenty of houses blurred out
Image: Google Maps
Google automatically blurs faces and vehicle license plates and, upon request, the fronts of houses. Fully 3 percent of households in the relevant areas requested their houses to be blurred. Faced with that unprecedentedly high level of resistance, Google in 2011 published the data already collected, but left it at that. No new Street View images have been taken since in Germany.
Following the revelation in May 2010 that Google had used data from unencrypted wifi connections when collating its roadside panoramas, Street View was banned from Austria. From 2017, Google has resumed collecting imagery in Austria, and from 2018, it is available for selected localities.
As younger generations become more familiar with the transactional aspect of their personal data, perhaps German attitudes toward data privacy will start shifting significantly toward the American model.
For now, the difference has one side of the argument at a distinct disadvantage. As one online commenter noted:
"It doesn't seem quite fair that anyone in the world including Germans can take a virtual stroll around my street and my city, but I can't do the same in their country."
Strange Maps #991
Got a strange map? Let me know at email@example.com.
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Northwell Health is using insights from website traffic to forecast COVID-19 hospitalizations two weeks in the future.
- The machine-learning algorithm works by analyzing the online behavior of visitors to the Northwell Health website and comparing that data to future COVID-19 hospitalizations.
- The tool, which uses anonymized data, has so far predicted hospitalizations with an accuracy rate of 80 percent.
- Machine-learning tools are helping health-care professionals worldwide better constrain and treat COVID-19.
The value of forecasting<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTA0Njk2OC9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTYyMzM2NDQzOH0.rid9regiDaKczCCKBsu7wrHkNQ64Vz_XcOEZIzAhzgM/img.jpg?width=980" id="2bb93" class="rm-shortcode" data-rm-shortcode-id="31345afbdf2bd408fd3e9f31520c445a" data-rm-shortcode-name="rebelmouse-image" data-width="1546" data-height="1056" />
Northwell emergency departments use the dashboard to monitor in real time.
Credit: Northwell Health<p>One unique benefit of forecasting COVID-19 hospitalizations is that it allows health systems to better prepare, manage and allocate resources. For example, if the tool forecasted a surge in COVID-19 hospitalizations in two weeks, Northwell Health could begin:</p><ul><li>Making space for an influx of patients</li><li>Moving personal protective equipment to where it's most needed</li><li>Strategically allocating staff during the predicted surge</li><li>Increasing the number of tests offered to asymptomatic patients</li></ul><p>The health-care field is increasingly using machine learning. It's already helping doctors develop <a href="https://care.diabetesjournals.org/content/early/2020/06/09/dc19-1870" target="_blank">personalized care plans for diabetes patients</a>, improving cancer screening techniques, and enabling mental health professionals to better predict which patients are at <a href="https://healthitanalytics.com/news/ehr-data-fuels-accurate-predictive-analytics-for-suicide-risk" target="_blank" rel="noopener noreferrer">elevated risk of suicide</a>, to name a few applications.</p><p>Health systems around the world have already begun exploring how <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7315944/" target="_blank" rel="noopener noreferrer">machine learning can help battle the pandemic</a>, including better COVID-19 screening, diagnosis, contact tracing, and drug and vaccine development.</p><p>Cruzen said these kinds of tools represent a shift in how health systems can tackle a wide variety of problems.</p><p>"Health care has always used the past to predict the future, but not in this mathematical way," Cruzen said. "I think [Northwell Health's new predictive tool] really is a great first example of how we should be attacking a lot of things as we go forward."</p>
Making machine-learning tools openly accessible<p>Northwell Health has made its predictive tool <a href="https://github.com/northwell-health/covid-web-data-predictor" target="_blank">available for free</a> to any health system that wishes to utilize it.</p><p>"COVID is everybody's problem, and I think developing tools that can be used to help others is sort of why people go into health care," Dr. Cruzen said. "It was really consistent with our mission."</p><p>Open collaboration is something the world's governments and health systems should be striving for during the pandemic, said Michael Dowling, Northwell Health's president and CEO.</p><p>"Whenever you develop anything and somebody else gets it, they improve it and they continue to make it better," Dowling said. "As a country, we lack data. I believe very, very strongly that we should have been and should be now working with other countries, including China, including the European Union, including England and others to figure out how to develop a health surveillance system so you can anticipate way in advance when these things are going to occur."</p><p>In all, Northwell Health has treated more than 112,000 COVID patients. During the pandemic, Dowling said he's seen an outpouring of goodwill, collaboration, and sacrifice from the community and the tens of thousands of staff who work across Northwell.</p><p>"COVID has changed our perspective on everything—and not just those of us in health care, because it has disrupted everybody's life," Dowling said. "It has demonstrated the value of community, how we help one another."</p>
"You dream about these kinds of moments when you're a kid," said lead paleontologist David Schmidt.
- The triceratops skull was first discovered in 2019, but was excavated over the summer of 2020.
- It was discovered in the South Dakota Badlands, an area where the Triceratops roamed some 66 million years ago.
- Studying dinosaurs helps scientists better understand the evolution of all life on Earth.
Credit: David Schmidt / Westminster College<p style="margin-left: 20px;">"We had to be really careful," Schmidt told St. Louis Public Radio. "We couldn't disturb anything at all, because at that point, it was under law enforcement investigation. They were telling us, 'Don't even make footprints,' and I was thinking, 'How are we supposed to do that?'"</p><p>Another difficulty was the mammoth size of the skull: about 7 feet long and more than 3,000 pounds. (For context, the largest triceratops skull ever unearthed was about <a href="https://www.tandfonline.com/doi/abs/10.1080/02724634.2010.483632" target="_blank">8.2 feet long</a>.) The skull of Schmidt's dinosaur was likely a <em>Triceratops prorsus, </em>one of two species of triceratops that roamed what's now North America about 66 million years ago.</p>
Credit: David Schmidt / Westminster College<p>The triceratops was an herbivore, but it was also a favorite meal of the T<em>yrannosaurus rex</em>. That probably explains why the Dakotas contain many scattered triceratops bone fragments, and, less commonly, complete bones and skulls. In summer 2019, for example, a separate team on a dig in North Dakota made <a href="https://www.nytimes.com/2019/07/26/science/triceratops-skull-65-million-years-old.html" target="_blank">headlines</a> after unearthing a complete triceratops skull that measured five feet in length.</p><p>Michael Kjelland, a biology professor who participated in that excavation, said digging up the dinosaur was like completing a "multi-piece, 3-D jigsaw puzzle" that required "engineering that rivaled SpaceX," he jokingly told the <a href="https://www.nytimes.com/2019/07/26/science/triceratops-skull-65-million-years-old.html" target="_blank">New York Times</a>.</p>
Morrison Formation in Colorado
James St. John via Flickr
|Credit: Nobu Tamura/Wikimedia Commons|
New research suggests you can't fake your emotional state to improve your work life — you have to feel it.
What is deep acting?<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTQ1NDk2OS9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTYxNTY5MzA0Nn0._s7aP25Es1CInq51pbzGrUj3GtOIRWBHZxCBFnbyXY8/img.jpg?width=1245&coordinates=333%2C-1%2C333%2C-1&height=700" id="ddf09" class="rm-shortcode" data-rm-shortcode-id="9dc42c4d6a8e372ad7b72907b46ecd3f" data-rm-shortcode-name="rebelmouse-image" data-width="1245" data-height="700" />
Arlie Russell Hochschild (pictured) laid out the concept of emotional labor in her 1983 book, "The Managed Heart."
Credit: Wikimedia Commons<p>Deep and surface acting are the principal components of emotional labor, a buzz phrase you have likely seen flitting about the Twittersphere. Today, "<a href="https://www.bbc.co.uk/bbcthree/article/5ea9f140-f722-4214-bb57-8b84f9418a7e" target="_blank">emotional labor</a>" has been adopted by groups as diverse as family counselors, academic feminists, and corporate CEOs, and each has redefined it with a patented spin. But while the phrase has splintered into a smorgasbord of pop-psychological arguments, its initial usage was more specific.</p><p>First coined by sociologist Arlie Russell Hochschild in her 1983 book, "<a href="https://www.ucpress.edu/book/9780520272941/the-managed-heart" target="_blank">The Managed Heart</a>," emotional labor describes the work we do to regulate our emotions on the job. Hochschild's go-to example is the flight attendant, who is tasked with being "nicer than natural" to enhance the customer experience. While at work, flight attendants are expected to smile and be exceedingly helpful even if they are wrestling with personal issues, the passengers are rude, and that one kid just upchucked down the center aisle. Hochschild's counterpart to the flight attendant is the bill collector, who must instead be "nastier than natural."</p><p>Such personas may serve an organization's mission or commercial interests, but if they cause emotional dissonance, they can potentially lead to high emotional costs for the employee—bringing us back to deep and surface acting.</p><p>Deep acting is the process by which people modify their emotions to match their expected role. Deep actors still encounter the negative emotions, but they devise ways to <a href="http://www.selfinjury.bctr.cornell.edu/perch/resources/what-is-emotion-regulationsinfo-brief.pdf" target="_blank">regulate those emotions</a> and return to the desired state. Flight attendants may modify their internal state by talking through harsh emotions (say, with a coworker), focusing on life's benefits (next stop Paris!), physically expressing their desired emotion (smiling and deep breaths), or recontextualizing an inauspicious situation (not the kid's fault he got sick).</p><p>Conversely, surface acting occurs when employees display ersatz emotions to match those expected by their role. These actors are the waiters who smile despite being crushed by the stress of a dinner rush. They are the CEOs who wear a confident swagger despite feelings of inauthenticity. And they are the bouncers who must maintain a steely edge despite humming show tunes in their heart of hearts.</p><p>As we'll see in the research, surface acting can degrade our mental well-being. This deterioration can be especially true of people who must contend with negative emotions or situations inside while displaying an elated mood outside. Hochschild argues such emotional labor can lead to exhaustion and self-estrangement—that is, surface actors erect a bulwark against anger, fear, and stress, but that disconnect estranges them from the emotions that allow them to connect with others and live fulfilling lives.</p>
Don't fake it till you make it<p>Most studies on emotional labor have focused on customer service for the obvious reason that such jobs prescribe emotional states—service with a smile or, if you're in the bouncing business, a scowl. But <a href="https://eller.arizona.edu/people/allison-s-gabriel" target="_blank">Allison Gabriel</a>, associate professor of management and organizations at the University of Arizona's Eller College of Management, wanted to explore how employees used emotional labor strategies in their intra-office interactions and which strategies proved most beneficial.</p><p>"What we wanted to know is whether people choose to engage in emotion regulation when interacting with their co-workers, why they choose to regulate their emotions if there is no formal rule requiring them to do so, and what benefits, if any, they get out of this effort," Gabriel said in <a href="https://www.sciencedaily.com/releases/2020/01/200117162703.htm" target="_blank">a press release</a>.</p><p>Across three studies, she and her colleagues surveyed more than 2,500 full-time employees on their emotional regulation with coworkers. The survey asked participants to agree or disagree with statements such as "I try to experience the emotions that I show to my coworkers" or "I fake a good mood when interacting with my coworkers." Other statements gauged the outcomes of such strategies—for example, "I feel emotionally drained at work." Participants were drawn from industries as varied as education, engineering, and financial services.</p><p>The results, <a href="https://psycnet.apa.org/doiLanding?doi=10.1037%2Fapl0000473" target="_blank" rel="noopener noreferrer">published in the Journal of Applied Psychology</a>, revealed four different emotional strategies. "Deep actors" engaged in high levels of deep acting; "low actors" leaned more heavily on surface acting. Meanwhile, "non-actors" engaged in negligible amounts of emotional labor, while "regulators" switched between both. The survey also revealed two drivers for such strategies: prosocial and impression management motives. The former aimed to cultivate positive relationships, the latter to present a positive front.</p><p>The researchers found deep actors were driven by prosocial motives and enjoyed advantages from their strategy of choice. These actors reported lower levels of fatigue, fewer feelings of inauthenticity, improved coworker trust, and advanced progress toward career goals. </p><p>As Gabriel told <a href="https://www.psypost.org/2021/01/new-psychology-research-suggests-deep-acting-can-reduce-fatigue-and-improve-your-work-life-59081" target="_blank" rel="noopener noreferrer">PsyPost in an interview</a>: "So, it's a win-win-win in terms of feeling good, performing well, and having positive coworker interactions."</p><p>Non-actors did not report the emotional exhaustion of their low-actor peers, but they also didn't enjoy the social gains of the deep actors. Finally, the regulators showed that the flip-flopping between surface and deep acting drained emotional reserves and strained office relationships.</p><p>"I think the 'fake it until you make it' idea suggests a survival tactic at work," Gabriel noted. "Maybe plastering on a smile to simply get out of an interaction is easier in the short run, but long term, it will undermine efforts to improve your health and the relationships you have at work. </p><p>"It all boils down to, 'Let's be nice to each other.' Not only will people feel better, but people's performance and social relationships can also improve."</p>
You'll be glad ya' decided to smile<span style="display:block;position:relative;padding-top:56.25%;" class="rm-shortcode" data-rm-shortcode-id="88a0a6a8d1c1abfcf7b1aca8e71247c6"><iframe type="lazy-iframe" data-runner-src="https://www.youtube.com/embed/QOSgpq9EGSw?rel=0" width="100%" height="auto" frameborder="0" scrolling="no" style="position:absolute;top:0;left:0;width:100%;height:100%;"></iframe></span><p>But as with any research that relies on self-reported data, there are confounders here to untangle. Even during anonymous studies, participants may select socially acceptable answers over honest ones. They may further interpret their goal progress and coworker interactions more favorably than is accurate. And certain work conditions may not produce the same effects, such as toxic work environments or those that require employees to project negative emotions.</p><p>There also remains the question of the causal mechanism. If surface acting—or switching between surface and deep acting—is more mentally taxing than genuinely feeling an emotion, then what physiological process causes this fatigue? <a href="https://www.frontiersin.org/articles/10.3389/fnhum.2019.00151/full" target="_blank">One study published in the <em>Frontiers in Human Neuroscience</em></a><em> </em>measured hemoglobin density in participants' brains using an fNIRS while they expressed emotions facially. The researchers found no significant difference in energy consumed in the prefrontal cortex by those asked to deep act or surface act (though, this study too is limited by a lack of real-life task).<br></p><p>With that said, Gabriel's studies reinforce much of the current research on emotional labor. <a href="https://journals.sagepub.com/doi/abs/10.1177/2041386611417746" target="_blank">A 2011 meta-analysis</a> found that "discordant emotional labor states" (read: surface acting) were associated with harmful effects on well-being and performance. The analysis found no such consequences for deep acting. <a href="https://doi.apa.org/doiLanding?doi=10.1037%2Fa0022876" target="_blank" rel="noopener noreferrer">Another meta-analysis</a> found an association between surface acting and impaired well-being, job attitudes, and performance outcomes. Conversely, deep acting was associated with improved emotional performance.</p><p>So, although there's still much to learn on the emotional labor front, it seems Van Dyke's advice to a Leigh was half correct. We should put on a happy face, but it will <a href="https://bigthink.com/design-for-good/everything-you-should-know-about-happiness-in-one-infographic" target="_self">only help if we can feel it</a>.</p>
Archaeologists discover a cave painting of a wild pig that is now the world's oldest dated work of representational art.
- Archaeologists find a cave painting of a wild pig that is at least 45,500 years old.
- The painting is the earliest known work of representational art.
- The discovery was made in a remote valley on the Indonesian island of Sulawesi.