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The Engagement Paradox: I Love My Job and I'm Leaving It Anyway
It's time for companies to rethink how they engage with their employees.
Patrick Tomlinson is the North America Talent Region Business Leader for global consulting firm Mercer.
Pat Tomlinson:Earlier this year we surveyed more than 3,000 employees in the United States and more than a thousand employees across Canada. And what we found is more than a third of them are seriously considering leaving their employer at this time — 37 percent in the United States and 35 percent in Canada. And really the startling component is that when we looked at these people who are seriously considering leaving for employment, almost half of them are happy with most things that we would consider to be things that drove engagement for these employees. So they're happy with their pay and benefits. They're happy with their professional development and work opportunities. They're proud of their organization, and they're happy with the direction and their management.
These findings are even more pronounced when we look at them across various demographic groups. So 63 percent of all senior managers in the United States are seriously considering looking for other work. That's compared with 39 percent in management and 32 percent in non-management. And the numbers are even more dramatic in Canada, where it's 67 percent of senior managers and 45 percent of managers. About a fifth of all workers could be classified as disaffected or checked out. This means that about a fifth of your workforce is going to likely have a drain on your productivity and your morale. When you combine this with the two-fifths of the workforce that is seriously considering leaving, this is going to create significant business challenges for many organizations in the future.
So the survey confirms what employers have been seeing firsthand. We have a workhorse in transition. So as employers, we really need to think about how we look at our strategic workforce plan and how the data we're seeing changes that for the future. So historically, we've really looked at workforce planning as a build versus buy model.
Now what this tells us is potentially we really need to rethink this buy versus borrow versus build methodology going forward. And are we going to have the employee base that if we go ahead and get them early in their career to train them and develop them and build them, will we have them for the long term or do we really need to rethink that and really focus a little bit more on a buy strategy and how do I get people from other employers in the middle in their career or maybe even earlier in their career with a little bit of experience to go ahead and create my workforce for the future?
So the successful work relationship of the future between employer and employee depends upon the trifecta of health, wealth, and career — and the flexibility that you offer in order to make the employment relationship of the future what the employee is looking for.
Just because a former employee has moved on in their career doesn't mean they can't still be useful to the firm. Mercer business leader Pat Tomlinson explains a phenomenon called the Engagement Paradox and how companies can turn downsides into upsides. All it takes is a realization of what the company and the employee really offer to one another. As Tomlinson notes, it's about time companies started to rethink how they engage with their employees.
Big Think is proud to partner with Mercer on Inside Employees' Minds, a series that examines employees' changing mindsets and the ways workplaces are responding to them.
Mercer’s new Inside Employees’ Minds™ research reveals what more than 4,000 workers in Canada and the US think about their jobs, their employers, and the changing work experience. It explores trends in employee engagement and the evolving employee-value proposition, highlighting key differences by generation, job level, and more. The research confirms that, as business needs and the workforce composition continue to evolve — with the boomer generation moving toward retirement and the preferences of the younger generations starting to dominate — employers need to rethink and reshape their value propositions to lay the foundation for future success. In this compelling video series, Mercer business leaders and other noted experts share their thoughts on the transforming work experience and what it means for both employers and employees.
Sallie Krawcheck and Bob Kulhan will be talking money, jobs, and how the pandemic will disproportionally affect women's finances.
Health officials in China reported that a man was infected with bubonic plague, the infectious disease that caused the Black Death.
- The case was reported in the city of Bayannur, which has issued a level-three plague prevention warning.
- Modern antibiotics can effectively treat bubonic plague, which spreads mainly by fleas.
- Chinese health officials are also monitoring a newly discovered type of swine flu that has the potential to develop into a pandemic virus.
Bacteria under microscope
needpix.com<p>Today, bubonic plague can be treated effectively with antibiotics.</p><p style="margin-left: 20px;">"Unlike in the 14th century, we now have an understanding of how this disease is transmitted," Dr. Shanthi Kappagoda, an infectious disease physician at Stanford Health Care, told <a href="https://www.healthline.com/health-news/seriously-dont-worry-about-the-plague#Heres-how-the-plague-spreads" target="_blank">Healthline</a>. "We know how to prevent it — avoid handling sick or dead animals in areas where there is transmission. We are also able to treat patients who are infected with effective antibiotics, and can give antibiotics to people who may have been exposed to the bacteria [and] prevent them [from] getting sick."</p>
This plague patient is displaying a swollen, ruptured inguinal lymph node, or buboe.
Centers for Disease Control and Prevention<p>Still, hundreds of people develop bubonic plague every year. In the U.S., a handful of cases occur annually, particularly in New Mexico, Arizona and Colorado, <a href="https://www.cdc.gov/plague/faq/index.html" target="_blank">where habitats allow the bacteria to spread more easily among wild rodent populations</a>. But these cases are very rare, mainly because you need to be in close contact with rodents in order to get infected. And though plague can spread from human to human, this <a href="https://www.healthline.com/health-news/seriously-dont-worry-about-the-plague#Heres-how-the-plague-spreads" target="_blank">only occurs with pneumonic plague</a>, and transmission is also rare.</p>
A new swine flu in China<p>Last week, researchers in China also reported another public health concern: a new virus that has "all the essential hallmarks" of a pandemic virus.<br></p><p>In a paper published in the <a href="https://www.pnas.org/content/early/2020/06/23/1921186117" target="_blank">Proceedings of the National Academy of Sciences</a>, researchers say the virus was discovered in pigs in China, and it descended from the H1N1 virus, commonly called "swine flu." That virus was able to transmit from human to human, and it killed an estimated 151,700 to 575,400 people worldwide from 2009 to 2010, according to the Centers for Disease Control and Prevention.</p>There's no evidence showing that the new virus can spread from person to person. But the researchers did find that 10 percent of swine workers had been infected by the virus, called G4 reassortant EA H1N1. This level of infectivity raises concerns, because it "greatly enhances the opportunity for virus adaptation in humans and raises concerns for the possible generation of pandemic viruses," the researchers wrote.
The word "learning" opens up space for more people, places, and ideas.
- The terms 'education' and 'learning' are often used interchangeably, but there is a cultural connotation to the former that can be limiting. Education naturally links to schooling, which is only one form of learning.
- Gregg Behr, founder and co-chair of Remake Learning, believes that this small word shift opens up the possibilities in terms of how and where learning can happen. It also becomes a more inclusive practice, welcoming in a larger, more diverse group of thinkers.
- Post-COVID, the way we think about what learning looks like will inevitably change, so it's crucial to adjust and begin building the necessary support systems today.
Scientists uncovered the secrets of what drove some of the world's last remaining woolly mammoths to extinction.
Every summer, children on the Alaskan island of St Paul cool down in Lake Hill, a crater lake in an extinct volcano – unaware of the mysteries that lie beneath.
The coronavirus pandemic has brought out the perception of selfishness among many.
- Selfish behavior has been analyzed by philosophers and psychologists for centuries.
- New research shows people may be wired for altruistic behavior and get more benefits from it.
- Times of crisis tend to increase self-centered acts.