Employers, Just Say ‘No’ to the Yes Men (and Women)

Tom Glocer: Don't just hire people who are arms and legs and expect all the thinking to come from you rather than the additional force multiplier that can come from hiring smart, skilled, opinionated individuals.  So let me give you an example.  If I have a small business and I'm the creative fountain of every idea, I can go out and hire five people and tell them, don't do anything yourself, all wisdom comes from me, just go and do what I want you to do, you know, the sales exec, go and sell in this way 1,000 widgets, the marketing person, here is my idea of the complete marketing campaign, and maybe I'll get a reasonably thriving business, but I'll never get any sort of innovation or disruption that doesn't come and doesn't start from me.  And obviously as you scale up from a five person to a 5,000 person to a 50,000 person enterprise, it becomes absolutely absurd.  

So what I've always looked for are people who will bring you the unexpected.  I look for somebody who shows a streak of independence, that they're not just a yes man, that they're not trying to figure out what's the right answer and tell me, parrot back what they think I want to hear because I'm convinced that that's the sort of political behavior I'll get down the road.  Now along the way to making an assessment as to whether there is a certain gravitas, a groundedness in the person I'm also picking up how are the communication skills, how do they think about issues, how honest are they about mistakes they may have made and learned from.  

I think it's really hard to identify those sort of non-obvious skill sets--curiosity, willingness to challenge, honesty to speak truth to power.  Those are difficult traits because an interview tends to be a fairly ritualized exchange of information with the employee being careful about what he or she presents.  He's not quite sure what you want, and as a result you can often have ships passing in the night.  Get a variety of data points.  Have several people from the senior ranks of the company meet the candidate.  If possible, do it more than one time.  So if you look at very people-intensive businesses--Goldman Sachs, Barclays Capital, Google as well--they spend a lot of time--and the senior people in the organizations even though they've gotten quite big spend a lot of their time--in employee selection because ultimately that is the work product that they're going to expose to their consumers.

Directed / Produced by Jonathan Fowler & Elizabeth Rodd

 

Leadership isn’t about making all the decisions. It’s about empowering talented people to make many of them for you, and utilizing their talents as effectively as possible.

Related Articles

Why birds fly south for the winter—and more about bird migration

What do we see from watching birds move across the country?

E. Fleischer
Surprising Science
  • A total of eight billion birds migrate across the U.S. in the fall.
  • The birds who migrate to the tropics fair better than the birds who winter in the U.S.
  • Conservationists can arguably use these numbers to encourage the development of better habitats in the U.S., especially if temperatures begin to vary in the south.


The migration of birds — and we didn't even used to know that birds migrated; we assumed they hibernated; the modern understanding of bird migration was established when a white stork landed in a German village with an arrow from Central Africa through its neck in 1822 — draws us in the direction of having an understanding of the world. A bird is here and then travels somewhere else. Where does it go? It's a variation on the poetic refrain from The Catcher in the Rye. Where do the ducks go? How many are out there? What might it encounter along the way?

While there is a yearly bird count conducted every Christmas by amateur bird watchers across the country done in conjunction with The Audubon Society, the Cornell Lab of Ornithology recently released the results of a study that actually go some way towards answering heretofore abstract questions: every fall, as per cloud computing and 143 weather radar stations, four billion birds migrate into the United States from Canada and four billion more head south to the tropics.

In other words: the birds who went three to four times further than the birds staying in the U.S. faired better than the birds who stayed in the U.S. Why?

Part of the answer could be very well be what you might hear from a conservationist — only with numbers to back it up: the U.S. isn't built for birds. As Ken Rosenberg, the other co-author of the study, notes: "Birds wintering in the U.S. may have more habitat disturbances and more buildings to crash into, and they might not be adapted for that."

The other option is that birds lay more offspring in the U.S. than those who fly south for the winter.

What does observing eight billion birds mean in practice? To give myself a counterpoint to those numbers, I drove out to the Joppa Flats Education Center in Northern Massachusetts. The Center is a building that sits at the entrance to the Parker River National Wildlife Refuge and overlooks the Merrimack River, which is what I climbed the stairs up to the observation deck to see.

Once there, I paused. I took a breath. I listened. I looked out into the distance. Tiny flecks Of Bonaparte's Gulls drew small white lines across the length of the river and the wave of the grass toward a nearby city. What appeared to be flecks of double-crested cormorants made their way to the sea. A telescope downstairs enabled me to watch small gull-like birds make their way along the edges of the river, quietly pecking away at food just beneath the surface of the water. This was the experience of watching maybe half a dozen birds over fifteen-to-twenty minutes, which only served to drive home the scale of birds studied.

How does alcohol affect your brain?

Explore how alcohol affects your brain, from the first sip at the bar to life-long drinking habits.

(Photo by Angie Garrett/Wikimedia Commons)
Mind & Brain
  • Alcohol is the world's most popular drug and has been a part of human culture for at least 9,000 years.
  • Alcohol's effects on the brain range from temporarily limiting mental activity to sustained brain damage, depending on levels consumed and frequency of use.
  • Understanding how alcohol affects your brain can help you determine what drinking habits are best for you.
Keep reading Show less

Scientists sequence the genome of this threatened species

If you want to know what makes a Canadian lynx a Canadian lynx a team of DNA sequencers has figured that out.

Surprising Science
  • A team at UMass Amherst recently sequenced the genome of the Canadian lynx.
  • It's part of a project intending to sequence the genome of every vertebrate in the world.
  • Conservationists interested in the Canadian lynx have a new tool to work with.

If you want to know what makes a Canadian lynx a Canadian lynx, I can now—as of this month—point you directly to the DNA of a Canadian lynx, and say, "That's what makes a lynx a lynx." The genome was sequenced by a team at UMass Amherst, and it's one of 15 animals whose genomes have been sequenced by the Vertebrate Genomes Project, whose stated goal is to sequence the genome of all 66,000 vertebrate species in the world.

Sequencing the genome of a particular species of an animal is important in terms of preserving genetic diversity. Future generations don't necessarily have to worry about our memory of the Canadian Lynx warping the way hearsay warped perception a long time ago.

elephant by Guillaume le Clerc

Artwork: Guillaume le Clerc / Wikimedia Commons

13th-century fantastical depiction of an elephant.

It is easy to see how one can look at 66,000 genomic sequences stored away as being the analogous equivalent of the Svalbard Global Seed Vault. It is a potential tool for future conservationists.

But what are the practicalities of sequencing the genome of a lynx beyond engaging with broad bioethical questions? As the animal's habitat shrinks and Earth warms, the Canadian lynx is demonstrating less genetic diversity. Cross-breeding with bobcats in some portions of the lynx's habitat also represents a challenge to the lynx's genetic makeup. The two themselves are also linked: warming climates could drive Canadian lynxes to cross-breed with bobcats.

John Organ, chief of the U.S. Geological Survey's Cooperative Fish and Wildlife units, said to MassLive that the results of the sequencing "can help us look at land conservation strategies to help maintain lynx on the landscape."

What does DNA have to do with land conservation strategies? Consider the fact that the food found in a landscape, the toxins found in a landscape, or the exposure to drugs can have an impact on genetic activity. That potential change can be transmitted down the generative line. If you know exactly how a lynx's DNA is impacted by something, then the environment they occupy can be fine-tuned to meet the needs of the lynx and any other creature that happens to inhabit that particular portion of the earth.

Given that the Trump administration is considering withdrawing protection for the Canadian lynx, a move that caught scientists by surprise, it is worth having as much information on hand as possible for those who have an interest in preserving the health of this creature—all the way down to the building blocks of a lynx's life.