profit The Present A.I. will serve humans—but only about 1% of them AI is leaving human needs and democracy behind in its race to accomplish its current profit-generating goals. The Present Why It’s Getting Harder to “Stick It to the Man” Nothing reflects the complex mood of our era like gaming, says Nato Thompson, where the establishment has worked its way into the anti-establishment ethos. ▸ 2 min — with Nato Thompson Videos Actually, the Customer Is Not Always Right This will be music to the ears of anyone who's ever worked in customer service. Is this old managerial adage doing companies more harm than good? ▸ 4 min — with Simon Sinek The Present Welcome to Your Echo Chamber. Population: Waning Despite our romanticized vision of social media as a global town square overflowing with diversity, the reality is that each user’s experience is hyper-filtered.