How to Ruin Your Company's Yelp Reputation in One Easy Step

An upscale New York inn has seen its Yelp profile destroyed after the New York Post reported on its punitive crackdown on negative online reviews.

What's the Latest?

An upscale hotel about 20 miles south of Albany has seen its Yelp profile destroyed after the New York Post reported on its punitive campaign to crack down on negative online reviews. From The Post

The Union Street Guest House, near Catskills estates built by the Vanderbilts and Rockefellers, charges couples who book weddings at the venue $500 for every bad review posted online by their guests...

...If you take down the nasty review, you’ll get your money back.

For any bad reviews that do make it online, the innkeepers aggressively post “mean spirited nonsense,” and “she made all of this up.”

The Union Street Guest House, according to its website, offers "spacious rooms with classic lines and stylish sensibility." You can no doubt smell the wafting snobbery all the way down the Hudson.

What's the Big Idea?

You've got to love how the internet levels its own brand of poetic justice. Here are three of the many reviews that have been posted on the Inn's Yelp page today:

I like to end my posts on the Ideafeed with an apt lesson for readers to take away from the featured news story. But really, there's not much more to be said that hasn't already been covered by the above. The Union Street Guest House's draconian policy (read more about it here) completely backfired. Even if they complain and Yelp elects to expunge the trolling reviews, the memory of this incident is sure enough to blemish the hotel's reputation for a long time. 

Read more at the NY Post

Photo credit: Gil C / Shutterstock

Related Articles
Keep reading Show less

Five foods that increase your psychological well-being

These five main food groups are important for your brain's health and likely to boost the production of feel-good chemicals.

Mind & Brain

We all know eating “healthy” food is good for our physical health and can decrease our risk of developing diabetes, cancer, obesity and heart disease. What is not as well known is that eating healthy food is also good for our mental health and can decrease our risk of depression and anxiety.

Keep reading Show less

For the 99%, the lines are getting blurry

Infographics show the classes and anxieties in the supposedly classless U.S. economy.

What is the middle class now, anyway? (JEWEL SAMAD/AFP/Getty Images)
Politics & Current Affairs

For those of us who follow politics, we’re used to commentators referring to the President’s low approval rating as a surprise given the U.S.'s “booming” economy. This seeming disconnect, however, should really prompt us to reconsider the measurements by which we assess the health of an economy. With a robust U.S. stock market and GDP and low unemployment figures, it’s easy to see why some think all is well. But looking at real U.S. wages, which have remained stagnant—and have, thus, in effect gone down given rising costs from inflation—a very different picture emerges. For the 1%, the economy is booming. For the rest of us, it’s hard to even know where we stand. A recent study by Porch (a home-improvement company) of blue-collar vs. white-collar workers shows how traditional categories are becoming less distinct—the study references "new-collar" workers, who require technical certifications but not college degrees. And a set of recent infographics from CreditLoan capturing the thoughts of America’s middle class as defined by the Pew Research Center shows how confused we are.

Keep reading Show less