The Science of Capturing People’s Attention, with Expert Attention-Getter Ben Parr
The author of a new book about attention explains the three distinct kinds: immediate, short, and long. To capture someone's attention, you have to see these three as stages into a person's subconscious.
Ben Parr is an award-winning journalist, author, entrepreneur, investor and expert on attention. Through his unique experience as a leading technology writer, venture capitalist and prolific public speaker, Parr has coached dozens of young startups and Fortune 500 corporations on how to get attention for their products. He was named one of the top ten tech journalists in the world by Say Media and named to the Forbes “30 Under 30.”
Parr is the author of Captivology: The Science of Capturing People’s Attention, published by HarperCollins. His book dives into the science of attention, why we pay attention to certain people, products, companies and ideas, and how to capture and retain somebody’s attention. He interviewed dozens of “Masters of Attention” for his book, including Facebook’s Sheryl Sandberg, acclaimed director Steven Soderbergh, Entourage’s Adrian Grenier, Nintendo’s Shigeru Miyamoto and the Mythbusters, along with leading researchers such as Dr. Michael Posner and Dr. Adam Gazzaley.
Parr is Co-Founder and Managing Partner of dominatefund, a venture capital firm that invests in and accelerates the growth of early-stage startups through its expertise in press, marketing, customer and user acquisition, viral products and strategic celebrity partnerships. He is also the founder of Parrticipation, a consultancy that works with later-stage companies and Fortune 500s on how to capture attention for their launches and marketing campaigns. He is also a columnist for Inc. Magazine and a contributor to CNBC, and Bloomberg.
Previously, Parr was the Co-Editor and Editor-at-Large of Mashable, where he wrote more than 2,400 articles on social media and technology, managed Mashable’s editorial team, and interviewed everyone from Ashton Kutcher to Mark Zuckerberg. He also served as Columnist and Commentator for CNET. Parr’s work has been featured in a variety of media, including CNBC, CNN, Fox News, The Wall Street Journal, NPR and The New York Times.
Parr is a graduate of Northwestern University, majoring in Science in Human Culture and Political Science, and minoring in Business Institutions. He is based in San Francisco, in the heart of Silicon Valley.
Ben Parr: Attention is the common currency across all business. It's the most important currency you can have. Attention comes in many forms, which is part of the reason I studied it so much. There's the attention for if you turn your head because you hear a gunshot; there’s attention for if you start concentrating on a speaker, and there's the type of attention that makes people long-term fans of a company like Apple or a celebrity like Beyoncé. And so attention has become more and more important over the last, especially the last 10 years because there's so much more information than ever being produced. In the last two years alone approximately 90 percent of the world's information was created and we still have the same 24 hours of time. And so it's more important than ever whether you're a teacher or an entrepreneur or a businessperson to capture the attention of others.
Immediate attentions are short-term and immediate and an unconscious and subconscious reaction to certain sights, sounds, and other stimuli. You can have certain things that will capture their immediate attention — certain colors, certain symbols, certain sounds.
Short attention is our short-term conscious concentration on a subject or an idea or an object. It's the kind of attention that you give when you're concentrating on an episode of Game of Thrones or you're listening to a keynote speaker or you're looking at a news article. It's the type of attention where we decide we're going to pay attention to something. And what's really important about that is making sure that something is — it really focuses on novelty and focuses on things that are new. And so long attention, which is the final stage of attention, really focuses on that long-term interest in a subject, person, or idea. Unlike short attention, which is focused on short-term concentration on maybe an episode of House of Cards, long attention is becoming a lifelong fan and watching every single season. It's rather than just buying, like listening to a Beyoncé song on the radio, it's buying all her albums. Long attention is about that long-term interest and really focuses on what you're familiar with and becoming really, really ingrained with a subject or an idea.
You have to think of attention as three stages and you have to capture attention by going through the three stages: immediate attention, to short attention, to long-term attention. And we've got to start with the first to the second to the third and that's the secret to capturing attention.
An ad for a new television show catches your eyes. Your immediate attention is captured. You watch the first episode and enjoy it. Your short attention has been captured. You devote yourself to the show, buy every season, read every relevant page on Wikipedia, and get the main character's face tattooed on your sternum. Your long attention has been captured. Marketers take advantage of the scientific secrets behind attention to get you hooked on their products. Ben Parr, author of the new book Captivology, explains that these principles are essential to building a lasting brand.
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