Jeffrey Pfeffer is Professor of Organizational Behavior at the Stanford University Graduate School of Business. He is the author or co-author of thirteen books including "The Human Equation: Building Profits by[…]
Sign up for the Smarter Faster newsletter
A weekly newsletter featuring the biggest ideas from the smartest people
Most people are conflict-averse, so if you express anger and use strong words, most people will back off.
▸
6 min
—
with