Ken Wilcox on Banking in the Digital Age
Ken Wilcox has been president and CEO of SVB Financial Group since January 2000. He joined Silicon Valley Bank in 1990 when he co-founded the company's East Coast Technology Division. In this role, Wilcox managed the first regional office of Silicon Valley Bank and was responsible for all lending activity east of the Mississippi River. Upon promotion to chief banking officer in 1997, Wilcox moved from Massachusetts to California and became president and CEO within four years. Prior to joining Silicon Valley Bank, Wilcox spent two years as a member of the Technology Lending Group with the Bank of New England and five years at Shawmut Bank in Boston. Prior to his banking career, Wilcox was a professor of German at The University of North Carolina at Chapel Hill. Wilcox received a bachelor's degree in German studies from Oakland University and a Ph.D. in German Studies from The Ohio State University. He also earned a master's of business administration from Harvard Business School. Wilcox is a member of the board of directors of the Federal Reserve Bank of San Francisco, the Asia Society and the Silicon Valley Education Foundation. He is also an executive committee and board member of both the Bay Area Council and the Silicon Valley Leadership Group.
Wilcox: The digital age influence our company in three different ways. First of all, it provided us with opportunity. We finance technology. So thanks to the digital age, we took part in the giant boom. I would say the digital age has fueled our revenue growth in large measure. Probably more importantly though, it enabled us to get a lot more done, we accomplished several times as much as we used to simply because technology has enabled us to become so much more efficient. But, finally, technology has taken away a lot of the mundane chores resulting in our having time to provide greater value to our clients than we’re able to do in the past. And, of course, that really makes our jobs much more enjoyable and our clients a lot happier.
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