Mirroring: The Body Language of Love and Attraction
People naturally mimic each other's body language, so when you notice it happening to you, it may be a sign that you are personally or professionally compatible with the other person.
Jane McGonigal, PhD, is a senior researcher at the Institute for the Future and the author of The New York Times bestseller Reality Is Broken: Why Games Make Us Better and How They Can Change the World. McGonigal's newest book is titled SuperBetter: A Revolutionary Approach to Getting Stronger, Happier, Braver and More Resilient--Powered by the Science of Games. Her work has been featured in The Economist, Wired, and The New York Times and on MTV, CNN, and NPR. She has been called one of the top ten innovators to watch (BusinessWeek), one of the one hundred most creative people in business (Fast Company), and one of the fifty most important people in the gaming industry (Game Developers Magazine). Her TED talks on games have been viewed more than ten million times.
Jane McGonigal: One of the fun things that you can do in everyday life is to develop a technique that I call the love detector. And here’s how it works. In everyday life we are constantly mirroring with our facial expressions, with our body language, even with our breathing and our heart rates people who we like. And the more that we feel like we really understand somebody, we’re really connecting with them, we’re really clicking with them, the more likely we are to physically mirror what they’re doing. So if you’re sitting across from somebody, you’re having a meeting, you’re having a first date and you notice that you both have your head kind of tilted to the same side or maybe you’re both leaning into the table with your head on your hand like this. And you haven’t don’t it on purpose but you notice just in that instant wait, we’re really – we’re sitting the same way. And oftentimes in my own experience it’ll be really strange positions. You’ll be leaning back with one arm out here and you’re like whoa, how did we get into this position.
Well the way it happened is you are both feeling connected. You feel like you are clicking and so because of that you’re physically starting to mirror each other. And some people would advise you to do this intentionally to kind of trick the other person into thinking that wow, we’re really getting on. Look, they won’t consciously know it but their brain will perceive it. I think that’s kind of creepy and really awkward. So instead of using this knowledge to I don’t know maybe manipulate people into thinking that you’re bonding, just use it as a love detector. Happen to notice in everyday life when you’re physically mirroring people and that’s just a signal to you. It’s a clue to you, hey, here’s somebody that I really connected with at a very deep level. This is somebody who would be a great ally, a great collaborator. Somebody that I should definitely spend more time connecting with in the future.
In our attempt to make scientific findings "applicable," people have said some pretty creepy things about body mirroring, the natural event in which people subconsciously mimic each other's body language. On the other hand, consciously mirroring someone's body language in order to manipulate them is awkward, says Jane McGonigal, at the very least. So instead of trying to manipulate people, simply be aware of when body mirroring happens in your life — it may be a sign that you are personally or professionally compatible with the person across from you.
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What does sports fandom look like in the new normal?
- With the masses huddled at home and glued to our screens, the last several months of frozen competition provided an opportunity for sports franchises to experiment with creative modes of fan engagement, often involving multiple media channels.
- On another level, this is a challenge that wasn't prompted by COVID-19 and won't go away when COVID-19 does.
- Franchise marketers are accelerating their digital transformation processes, finding innovative ways to connect with fans online, with VR, community building and repackaging classic content.
Head back to the stadium – virtually<p>After months of deprivation, fans are panting to see their favorite teams. For the moment, they are so eager to return to live sports that they are ecstatic over any live game broadcast. On July 5, some 5.7 million people tuned in to the Southampton v. Manchester City match, making it the Premier League's most-watched match ever. </p><p>But as time goes by, the shine of live sports will wear off. An empty stadium is disappointing both for viewers at home and for players. The NFL's "virtual draft" event in April drew a larger audience (15.6 million) than Monday Night Football did last weekend (14 million), even though the former was little more than a televised Zoom call while the latter was a marquee matchup between two of the hottest teams in the league, the Chiefs and the Ravens.</p><p>The time has come for the sports industry to find creative ways to harness technology for the next generation of fan engagement. What can we learn about the future based on what worked best during the pandemic?</p>
Breathe new life into regurgitated content<p>Filling up gaps in the programming schedule with reruns of classic games worked well at first, but returns are diminishing. Success requires networks to put more work into their content choices.</p><p>Tommy Stimson, managing director at Qualitative Insights, <a href="https://marumatchbox.com/4-actions-fan-engagement-sports-covid-19/" target="_blank" rel="noopener noreferrer">points out</a> that fans aren't very interested in games from the last 10-12 years. Footage from these games is already widely available online, plus "The known outcome and familiarity with the content makes the reruns less-than-satisfying." Instead, Stimson recommends showing iconic, historical sports moments that most of today's fans haven't seen or experienced. </p><p>Fans appreciate reruns far more when the footage is interspersed with new analysis and commentary, either from current players or from the athletes who were playing at the time. One of the darlings of Netflix's pandemic-era programming lineup, Michael Jordan's <em>The Last Dance </em>documentary, which followed the 1997-98 Chicago Bulls on their title run, drew an average of 5.6 million viewers for each of its ten episodes.</p><p>Many teams hosted social media-integrated "watch parties," where former players shared their personal memories and fielded questions from fans while streaming classic games, and fans were delighted with the multi-screen experience, which dovetailed perfectly with game rerun telecasts. <a href="https://www.prnewswire.com/news-releases/survey-sports-with-empty-stadiums-means-millions-of-americans-will-be-engaging-from-home-301094037.html" target="_blank" rel="noopener noreferrer">One poll</a> found that 76 percent of U.S. fans want more watch party-style viewing options moving forward.</p>
Screenshot of New England Patriots re-watch party ad
Credit: Facebook<p>Networks would also do well to tap into the <a href="https://bigthink.com/culture-religion/money-sports-success" target="_self">deeper reasons</a> why people follow sports, by sharing narratives about how teams come together as a unit, or times when players overcame adversity. Viewers are eager for behind-the-scenes content that reveals how players stay in shape, how managers set strategies, or the motivating factors behind decisions to trade, draft, and otherwise acquire talent.</p><p>As brands collect more viewer data, they can also deliver more personalized content experiences that engage fans more deeply. </p>
Invite fans to vote for in-game elements<p>Giving fans ways to have a real effect on in-game elements is another winner for the sports industry. Juventus has long been a trail-blazer for digital transformation, so it's no big surprise to see the storied soccer franchise leading the way again.</p><p><span></span>Juventus <a href="https://www.socios.com/new-goal-celebration-song-for-juventus-is-revealed/" target="_blank">invited fans to vote</a> for its new in-stadium goal celebration song using Socios, a token-based voting and rewards platform, to ensure that the results wouldn't be sabotaged by rival fans or manipulated by hackers.</p>
Credit: Twitter<p>Fans overwhelmingly chose Blur's "Song 2," and were rewarded by <a href="https://www.dailymail.co.uk/sport/football/article-7868543/Juventus-fans-chose-iconic-Blur-track-goal-anthem-pioneering-blockchain-vote.html" target="_blank" rel="noopener noreferrer">hearing the song four times</a> in the first back-to-business game between Juventus and Cagliari. </p> <p>Socios has been doing some interesting work in the digital fan engagement realm beyond the Juventus example. Its parent company, Chiliz, partners with teams to issue blockchain-based, franchise-branded coins. Apollon Limassol FC decided to put on a head-to-head skills challenge between players, with <a href="https://medium.com/chiliz/apollon-fc-apl-fan-token-sells-out-in-6-minutes-generating-100k-f3bc6a98e75d" target="_blank">fans using tokens to vote</a> on the matchups. In esports, itself a social distancing-friendly concept, fans of Spanish team Heretics were able to vote on which players would go head to head in Fortnite death-matches.</p>
Encourage fans to connect together at home<p>Part of the beauty of sports is that it forges relationships. Season ticket holders connect with neighboring seatmates in the stadium; families bond over a shared love for their teams; friends come together to watch the big match and analyze it ceaselessly during and after the game.</p> <p>It's difficult to translate this to a situation where even private socializing is frowned upon, but it's not impossible. </p> <p>To build hype as the NFL season neared, Pepsi <a href="https://www.marketingdive.com/news/pepsi-delivers-tailgate-in-a-box-to-football-fans-hankering-for-game-day/584016/" target="_blank" rel="noopener noreferrer">tapped into this demand</a> with a "Tailgate-in-a-box" kit that includes an outdoor projector and a range of Pepsi products. The kit is valued at $5,000 and was delivered to sweepstake winners, so it's unclear how this will translate into the general market, but the opportunity is clear. Pepsi is also experimenting with a "tailgate tour" that brings live music and outdoor games to fans viewing from home. </p> <p>The <a href="https://www.sportbusiness.com/2020/09/nba-leverages-microsoft-partnership-to-revolutionize-virtual-fan-experience/" target="_blank" rel="noopener noreferrer">NBA led the way recently</a> by offering 320 fans the opportunity to "attend" games in the Orlando bubble. At-home viewers logged in through Microsoft Teams, and their streamed likenesses were beamed onto 17-foot video boards set up around the courts. The tech made it look like viewers were sitting next to each other, plus participants could interact with each other and see and hear their reactions in real time. The NBA has other plans to allow fans to chat during games, display a real-time statistical overlay, and introduce gaming elements as well. </p>
Credit: Instagram<p>Technological advances, including <a href="https://bigthink.com/what-would-it-take-to-create-a-fully-immersive-virtual-reality" target="_self">virtual reality</a> (VR) and augmented reality (AR), offer teams new ways to offer virtual fan experiences.</p> <p>Another option that could become very popular is <a href="https://losangeles.cbslocal.com/2020/05/27/virtual-reality-sports-fans-broadcasts/" target="_blank" rel="noopener noreferrer">audio AR</a>. Powerful recording equipment picks up the minutiae of sounds that make up the audio backdrop of in-stadium viewing, and then broadcasts it to at-home viewers. AR allows the noise to grow louder or fainter as viewers "move" closer to or further away from the action. Brands can even add crowd sounds, like gasps at a near miss or the shouts of vendors, to enhance the experience. </p> <p>In Japan, an app called Remote Cheerer allowed fans to capture their real-time reactions to on-field action and actually play triggered sounds in the stadium, instead of the canned crowd noise we've hearing in our MLB, NFL and NHL telecasts. This type of solution keeps fans at home more engaged and makes even the passive TV watching experience more authentic.</p>