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Technology & Innovation

Why Everyone Hates Comcast

Comcast has become the quintessential broadband bully—an image that is part outside perception, part self-fulfilling prophecy. Here is a look at Comcast’s missteps along the way.

Killing net neutrality and neutering the FCC: Comcast went to court to fight the FCC order even though it had already implemented much of it before the commission had issued its demands—and won. The court ruling effectively crippled the FCC by restricting its authority over the Internet, and efforts to implement strong net neutrality protection in the U.S. haven’t been successful since. Spying on its customers: It may have been just one of those ideas that would never see the light of day, but Comcast’s plans to use cameras to figure out who was watching TV at any given time didn’t exactly help the company’s image.


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