Study: Do people trust governments less when ‘fake news’ proves real?

People remember when governments lie to them and it lowers their satisfaction in government officials.

fake holding newspaper on fire
  • A recent study measured how the public's trust in government differs when exposed to rumors, government denials, and subsequent verification of the initial rumors.
  • The study, conducted in China, also examined whether any changes in trust lasted over a three-week period.
  • The results suggest that governments that deem negative information as "fake news" may persuade some people, but over the long term it can cost them in credibility and public satisfaction.

In late 2019, Dr. Li Wenliang, an ophthalmologist at the Wuhan Central Hospital in China, sent messages to colleagues warning of a potential SARS-like outbreak. Soon after, screenshots of the messages appeared elsewhere online. Li was reprimanded by Chinese officials for "spreading rumors," and he signed a police document publicly stating that his comments "were not factual and broke the law."

It didn't take long for the public to learn the truth. By early February, at least 600 people in China had died of COVID-19, including Li. The Chinese government later declared him a martyr.

How much did this reversal cost the Chinese government, in terms of public trust? More broadly: Do governments lose credibility over the long term when what they call "fake news" later proves to be real?

That's the key question of a new study titled "When 'Fake News' Becomes Real: The Consequences of False Government Denials in an Authoritarian Country."

Both democratic and authoritarian governments have been known to label certain negative information as "fake," the researchers noted. But it's especially concerning when authoritarian governments do it, because their citizens tend to have less fact-checking capabilities, and because it can be a way for violent regimes to silence dissenters.

Dr. Li Wenliang memorialReactions In Hong Kong After Death of Coronavirus Whistleblower Doctor

Credit: Anthony Kwan/Getty Images

"The ability to label claims and explanations that the authorities deem objectionable as fake has long been regarded as a power," the researchers wrote. "Because the revelation of the falsehood of government denials could erode the government's power, it is important to investigate its consequences, particularly in the authoritarian setting."

In the study, the researchers conducted a survey on three groups of participants. Each group was shown different information regarding a new automobile registration policy, and they were also asked general questions about demographic information and political interests. The study explains:

"The first group was exposed to a rumor regarding the government's automobile registration policy (rumor group), the second group was exposed to the government's denial of the rumor (denial group), and the third group was exposed to an event in which the rumor initially denied by the government was verified as true (verification group)."

Each group then reported how much they believed in the initial rumor and the government denial. The denial and verification groups were also asked to rate their satisfaction with the government's handling of automobile registration.

The results showed that government denial effectively decreased belief in the rumor, compared to the group that was exposed only to the rumor. Meanwhile, being exposed to a verification of the rumor increased belief in the rumor and decreased belief in the denial. Also, the verification group reported being slightly less satisfied with the government.

Design of survey 1

Credit: Wang et al.

But do these effects last? After all, past research suggests that the effects of persuasive communication — say, a negative political ad smearing a candidate — tend to disappear within days.

To find out, the researchers conducted a follow-up survey three weeks after the first. This time, the survey included only two groups: the verification group from the first survey, and a group of new participants. Both groups were exposed to a rumor and then a government denial.

"The difference between the two groups was simply that one of them had previously experienced the revelation of the government's false denial of an online rumor, while the other group did not have such an experience," the researchers wrote.

The results showed that the verification group — that is, people who had weeks earlier been shown that the government had lied to them — was much less likely to believe in the government's denial. What's more, the verification group was also less satisfied with the government.

Design of survey 2

Wang et al.

The findings suggest that governments can lose credibility over the long term when they call something "fake news" but it later proves true.

"As discussed earlier, while authoritarian countries can be awash with rumors and fake news, it is less frequent for the government's false denials to be caught due to the lack of independent news media and fact-checking organizations," the researchers wrote.

"It is therefore a vivid and memorable experience to see the government's denial bluntly shown to be false. Unsurprisingly, such an experience would make people less willing to believe a new denial from the government, especially if it is somewhat similar to the one that had been shown to be false."

Ultimately, calling "fake news" on negative information does seem to persuade some people. But it seems to be a costly short-term strategy, one that comes with the added cost of a dissatisfied public.

What does kindness look like? It wears a mask.

Northwell Health CEO Michael Dowling has an important favor to ask of the American people.

Sponsored by Northwell Health
  • Michael Dowling is president and CEO of Northwell Health, the largest health care system in New York state. In this PSA, speaking as someone whose company has seen more COVID-19 patients than any other in the country, Dowling implores Americans to wear masks—not only for their own health, but for the health of those around them.
  • The CDC reports that there have been close to 7.9 million cases of coronavirus reported in the United States since January. Around 216,000 people have died from the virus so far with hundreds more added to the tally every day. Several labs around the world are working on solutions, but there is currently no vaccine for COVID-19.
  • The most basic thing that everyone can do to help slow the spread is to practice social distancing, wash your hands, and to wear a mask. The CDC recommends that everyone ages two and up wear a mask that is two or more layers of material and that covers the nose, mouth, and chin. Gaiters and face shields have been shown to be less effective at blocking droplets. Homemade face coverings are acceptable, but wearers should make sure they are constructed out of the proper materials and that they are washed between uses. Wearing a mask is the most important thing you can do to save lives in your community.
Keep reading Show less

Science confirms: Earth has more than one 'moon'

Two massive clouds of dust in orbit around the Earth have been discussed for years and finally proven to exist.

J. Sliz-Balogh, A. Barta and G. Horvath
Surprising Science
  • Hungarian astronomers have proven the existence of two "pseudo-satellites" in orbit around the earth.
  • These dust clouds were first discovered in the sixties, but are so difficult to spot that scientists have debated their existence since then.
  • The findings may be used to decide where to put satellites in the future and will have to be considered when interplanetary space missions are undertaken.
Keep reading Show less

Scientists stumble across new organs in the human head

New cancer-scanning technology reveals a previously unknown detail of human anatomy.

Credit: Valstar et al., Netherlands Cancer Institute
Surprising Science
  • Scientists using new scanning technology and hunting for prostate tumors get a surprise.
  • Behind the nasopharynx is a set of salivary glands that no one knew about.
  • Finding the glands may allow for more complication-free radiation therapies.
Keep reading Show less

Millennials reconsidering finances and future under COVID-19

A new survey found that 27 percent of millennials are saving more money due to the pandemic, but most can't stay within their budgets.

Personal Growth
  • Millennials have been labeled the "unluckiest generation in U.S. history" after the one-two financial punch of the Great Recession and the pandemic shutdowns.
  • A recent survey found that about a third of millennials felt financially unprepared for the pandemic and have begun saving.
  • To achieve financial freedom, millennials will need to take control of their finances and reinterpret their relationship with the economy.
  • Keep reading Show less
    Personal Growth

    6 easy ways to transition to a plant-based diet

    Your health and the health of the planet are not indistinguishable.

    Scroll down to load more…