Jim Harter
Jim Harter, Ph.D., is Chief Scientist, Workplace for Gallup. He has led more than 1,000 studies of workplace effectiveness and his books include 12: The Elements of Great Managing and It’s the Manager.
![a man in a black jacket and white shirt.](https://bigthink.com/wp-content/uploads/2023/05/Jim-Harter-cropped.jpg?w=512&h=512&crop=1)
Our brains are hardwired to find fault. The best managers don’t let this steer how they interact with their team.