Jim Harter

Jim Harter, Ph.D., is Chief Scientist, Workplace for Gallup. He has led more than 1,000 studies of workplace effectiveness and his books include 12: The Elements of Great Managing and It’s the Manager.

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Leadership

Why great managers don’t spend equal time on criticism and praise

Our brains are hardwired to find fault. The best managers don’t let this steer how they interact with their team.