Why the Employee, Not the Customer, Is Always Right
The post-recession workforce is threadbare. Increased competition as well as additional professional expectations have created a wide net of disinterested employees throughout the United States.
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The post-recession workforce is threadbare. Increased competition as well as additional professional expectations have created a wide net of disinterested employees throughout the United States. "The rise of digital technology is perhaps the biggest influence, exposing us to an unprecedented flood of information and requests that we feel compelled to read and respond to at all hours of the day and night." Today, only 30 percent of American employees feel engaged at work; most senior leaders have experienced burnout on the job. Without forthright effort on the part of employers, the workplace is likely to steadily get worse.
What's the Big Idea?
The business consulting firm The Energy Project has isolated four core needs that, if met, supply employees with a sense of satisfaction and motivate them to approach their work with more vigor: physical, emotional, mental, and spiritual. "A truly human-centered organization puts its people first — even above customers — because it recognizes that they are the key to creating long-term value." Costo, for example, which pays its average employee nearly $21 per hour, has seen a 200 percent increase in stock value compared to the 50 percent rise of its main competitor, Sam's Club.
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A NASA astronomer explains how astronauts dispose of their, uh, dark matter.
- When nature calls in micro-gravity, astronauts must answer. Space agencies have developed suction-based toilets – with a camera built in to ensure all the waste is contained before "flushing".
- Yes, there have been floaters in space. The early days of space exploration were a learning curve!
- Amazingly, you don't need gravity to digest food. Peristalsis, the process by which your throat and intestines squeeze themselves, actually moves food and water through your digestive system without gravity at all.
The Harvard psychologist loves reading authors' rules for writing. Here are his own.
- Steven Pinker is many things: linguist, psychologist, optimist, Harvard professor, and author.
- When it comes to writing, he's a student and a teacher.
- Here's are his 13 rules for writing better, more simply, and more clearly.
A growing body of research shows promising signs that the keto diet might be able to improve mental health.
- The keto diet is known to be an effective tool for weight loss, however its effects on mental health remain largely unclear.
- Recent studies suggests that the keto diet might be an effective tool for treating depression, and clearing up so-called "brain fog," though scientists caution more research is necessary before it can be recommended as a treatment.
- Any experiments with the keto diet are best done in conjunction with a doctor, considering some people face problems when transitioning to the low-carb diet.
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