Keeping Medical Patients Happy
With the increasing cost of health care and the constant threat of litigation, doctors and hospitals are under enormous pressure to keep patients and their families happy.
Frustration with doctor-patient communication is common in the healthcare industry and, fearing litigation, hospitals are trying to make patients happier. "Although health care is not a typical consumer product, 'customer satisfaction' does count. According to a recent study, something as simple as a whiteboard can make a significant difference. A team of researchers placed whiteboards in each patient room on the general medical wards of their hospital. Patients reported being more satisfied with nurse and doctor communication and involvement in decisions."
The way that you think about stress can actually transform the effect that it has on you – and others.
- Stress is contagious, and the higher up in an organization you are the more your stress will be noticed and felt by others.
- Kelly McGonigal teaches "Reset your mindset to reduce stress" for Big Think Edge.
- Subscribe to Big Think Edge before we launch on March 30 to get 20% off monthly and annual memberships.
Three scientists publish a paper proving that Mercury, not Venus, is the closest planet to Earth.
- Earth is the third planet from the Sun, so our closest neighbor must be planet two or four, right?
- Wrong! Neither Venus nor Mars is the right answer.
- Three scientists ran the numbers. In this YouTube video, one of them explains why our nearest neighbor is... Mercury!
The blood of horseshoe crabs is harvested on a massive scale in order to retrieve a cell critical to medical research. However, recent innovations might make this practice obsolete.
- Horseshoe crabs' blue blood is so valuable that a quart of it can be sold for $15,000.
- This is because it contains a molecule that is crucial to the medical research community.
- Today, however, new innovations have resulted in a synthetic substitute that may end the practice of farming horseshoe crabs for their blood.
The distance between the American dream and reality is expressed best through literature.
- Literature expands our ability to feel empathy and inspires compassion.
- These 10 novels tackle some facet of the American experience.
- The list includes a fictional retelling of the first Native American to graduate from Harvard, and hiding out in inner-city Newark.
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