Hiring As Science, Thanks To Big Data

The extraordinary amounts of information available on individuals has led to a new discipline that one expert says represents the future of human resources management.

What's the Latest Development?


In an era where every digital interaction leaves a mark, companies are better prepared than ever to hire and promote the best people, thanks to a new discipline called work-force science. The massive amounts of worker data gathered annually by recruiting company Kenexa were a big factor in their being acquired by IBM last December, and Google has conducted extensive surveys of its workers since 2007, using that information to improve their workplace in a variety of ways. Vice president Prased Setty says, "Our people decisions are no less important than our product decisions. And we’re trying to apply the same rigor to the people side as to the engineering side."

What's the Big Idea?

Work-force science provides deeper and more varied insights into employee performance through relatively inexpensive mining and analyses, making human resource decisions like hiring "more of a science and less subjective," according to Neil Rae of customer service call-center operator Transcom. Using data analysis technology, his company was able to make a link between certain personality traits -- as measured on a candidate survey -- and rates of attrition. The resulting changes in hiring should translate to better customer service and reduced training costs, says Rae.

Photo Credit: Shutterstock.com

Read it at The New York Times

Big Think
Sponsored by Lumina Foundation

Upvote/downvote each of the videos below!

As you vote, keep in mind that we are looking for a winner with the most engaging social venture pitch - an idea you would want to invest in.

Keep reading Show less

7 fascinating UNESCO World Heritage Sites

Here are 7 often-overlooked World Heritage Sites, each with its own history.

Photo by Raunaq Patel on Unsplash
Culture & Religion
  • UNESCO World Heritage Sites are locations of high value to humanity, either for their cultural, historical, or natural significance.
  • Some are even designated as World Heritage Sites because humans don't go there at all, while others have felt the effects of too much human influence.
  • These 7 UNESCO World Heritage Sites each represent an overlooked or at-risk facet of humanity's collective cultural heritage.
Keep reading Show less

Why the number 137 is one of the greatest mysteries in physics

Famous physicists like Richard Feynman think 137 holds the answers to the Universe.

Pixabay
Surprising Science
  • The fine structure constant has mystified scientists since the 1800s.
  • The number 1/137 might hold the clues to the Grand Unified Theory.
  • Relativity, electromagnetism and quantum mechanics are unified by the number.
Keep reading Show less

Scientists discover how to trap mysterious dark matter

A new method promises to capture an elusive dark world particle.

Surprising Science
  • Scientists working on the Large Hadron Collider (LHC) devised a method for trapping dark matter particles.
  • Dark matter is estimated to take up 26.8% of all matter in the Universe.
  • The researchers will be able to try their approach in 2021, when the LHC goes back online.
Keep reading Show less