Thanks, Robot! Humans are Showing Kindness with Their AI Helpers.
Even though there is no ramification for being rude or cold to AI, we may have a tendency to display gratitude. Why? An interview with the founder of x.ai, Dennis Mortensen.
Siri, sorry for being rude earlier. My bad.
We spend a lot of time in 2017 talking and writing to non-humans. Whether it's from interacting with a chatbot or asking Alexa for help, much of our communication is moving away from human-to-human and its attached norms of etiquette. Which begs the question: how should we be treating our AI helpers? With kindness or indifference?
"People tend to be very kind in the initial handover," says Dennis Mortensen, founder and CEO of x.ai. The NYC-based company created two virtual assistants, Amy and Andrew Ingram, that assist with scheduling meetings. Users of the service simply copy Amy or Andrew on an email and the virtual assistant, handing over the often time-consuming back-and-forth when scheduling meetings.
According to Mortensen, 11% of the communication with "Amy" and "Andrew" is to show gratitude for their work. Even though the virtual assistants don't have feelings, people feel an urge to express their thanks along with adding social niceties. Hey Amy, would you be so kind...
People are clearly treating "Amy" or "Andrew" as if they exist as warm-blooded humans. And while some people may wrongly assume that Amy Ingram is a human assistant, x.ai has no intention of blurring the line (hence the AI initials). "We don't want to fool anyone into thinking it is a human," states Mortensen.
My favorite go to person now is Amy Ingram @xdotai
— David Chou (@dchou1107) May 9, 2017
What can 3D printing do for medicine? The "sky is the limit," says Northwell Health researcher Dr. Todd Goldstein.
- Medical professionals are currently using 3D printers to create prosthetics and patient-specific organ models that doctors can use to prepare for surgery.
- Eventually, scientists hope to print patient-specific organs that can be transplanted safely into the human body.
- Northwell Health, New York State's largest health care provider, is pioneering 3D printing in medicine in three key ways.
- In some fundamental ways, humans haven't changed all that much since the days when we were sitting around communal fires, telling tales.
- Although we don't always recognize them as such, stories, symbols, and rituals still have tremendous, primal power to move us and shape our lives.
- This is no less true in the workplace than it is in our personal lives.
One of Stephen Hawking's predictions seems to have been borne out in a man-made "black hole".
- Stephen Hawking predicted virtual particles splitting in two from the gravitational pull of black holes.
- Black holes, he also said, would eventually evaporate due to the absorption of negatively charged virtual particles.
- A scientist has built a black hole analogue based on sound instead of light.
- The word "creative" is sometimes waved around like a badge of honor. We speak of creativity in hushed tones, as the special province of the "talented". In reality, the creative process is messy, open, and vulnerable.
- For this reason, creativity is often at its best in a group setting like brainstorming. But in order to work, the group creative process needs to be led by someone who understands it.
- This sense of deep trust—that no idea is too silly, that every creative impulse is worth voicing and considering—is essential to producing great work.
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