Jim Clifton
Jim Clifton is Chairman of Gallup and author of Born to Build, The Coming Jobs War, Wellbeing at Work and the Wall Street Journal bestseller It’s the Manager.
![a close up of a person wearing a suit and tie.](https://bigthink.com/wp-content/uploads/2023/05/Jim-Clifton-cropped.jpg?w=512&h=512&crop=1)
Our brains are hardwired to find fault. The best managers don’t let this steer how they interact with their team.