Real talk at work: How Amway created a better office for more people

Being real at the office? Some workplaces would frown at the idea, but Amway embraces it (and is all the better for it).

Most people approach talking about difficult subjects as if they were at a debate. That is, arriving at the table (metaphorically speaking) with preconceived notions and ideas. But Amway's VP of Global Litigation and Corporate Law, Claire Groen, knew there had to be a better way. She and the leaders at Amway devised what they call RealTalk, which brings people together to hold conversations on current topics. And when the topics happened to turn into hot-button issues like immigration, the racism at Charlottesville, and so forth, these talks became an incredible conduit to a more inclusive office. People were heard, and in turn listened more to ideas outside of their comfort zone. This resulted in a better and more inclusive culture at Amway. Amway believes that ​diversity and inclusion ​are ​essential ​to the ​growth ​and ​prosperity ​of ​today’s ​companies. When woven ​into ​every ​aspect ​of ​the talent ​life ​cycle, companies committed to diversity and inclusion are ​the ​best ​equipped ​to ​innovate, ​improve ​brand image ​and ​drive ​performance.

Anthony Scaramucci: Choosing the Right Words Can Turn Failure into Success

Anthony Scaramucci is no angel, but he does choose his words carefully. If you don't evolve along with language, it can be catastrophic for businesses and team dynamics.

The age of email has pushed us to confront the importance of how things are phrased. How often have you had to wipe out a sentence and re-write it to convey the tone you really intended? As much as you may loathe (or like) exclamation marks and smiley faces, there are times when these hieroglyphs are just plain necessary to avoid all-out communication mayhem.

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