Listening: The Most Important Skill That Nobody Teaches

Improvisational theater, an often overlooked genre, involves dynamic lessons on listening that can help all kinds of professional relationships and improve conversation. 

In Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration—Lessons from The Second City, Kelly Leonard and Tom Yorton, executive vice president and CEO, respectively, of The Second City, address the importance of skillful listening in professional settings and demonstrate useful strategies drawn from improvisational theatre (improv). 

Keep reading Show less