Business leaders know they must prepare for technological upheavals in the years ahead. But keeping up-to-date on new technologies—to say nothing of understanding their complexities and forecasting those shifts—is an […]

Cryptocurrencies are digital currencies that use online ledgers, called blockchains, to record transactions. These blockchains are decentralized, meaning the permanent record is not stored in one location but exists on […]

Predicting how emerging technologies will impact industry is more difficult than it seems—and it seems plenty difficult.  The reason is that we envision the future based on the present. We […]

Artificial intelligence (AI) has already changed the world. AI algorithms have been incorporated into everyday applications—such as social media, web mapping, facial recognition, and virtual home assistants—to make them more […]

The world is changing, and technology is driving that change. Today, that observation is about as compelling as the insight that water runs downhill. It’s just what technology (and water) […]

Anti-human business practices deteriorate their charges, and there’s perhaps no greater warning of this end result than the life of Swedish industrialist Alfred Nobel. Nobel invented dynamite in 1867 with […]

What makes something a hit or a flop? Sit and ponder that one, and you’ll find it’s a stumper. At first, the answer seems obvious: popularity. That’s not quite right […]

For many, 2020 will not be remembered as a “best of” much. We don’t need to repeat the reasons here; it’s sufficient to point out that a 100-year pandemic was […]

Writers, filmmakers, and mythologizing biographers tend to imagine innovation originates with a lone genius who has “the spark,” that light-bulb moment when the path from inspiration to world-altering invention reveals […]

There’s a fortune to be made in data and silicon, and everyone is out for their share. Artificial intelligence is this century’s gold rush. Its promises scintillate in them there […]

Every organization needs the capacity to generate disruptive ideas. No one can afford to stand still and pretend that past habits will guarantee future success. If your organization isn’t ready […]

Crocodiles have been called “living fossils.” That is, the species has remained unaltered for vast periods of geologic time. They’ve become so perfectly adapted to their ecological niche that millions […]

Let’s talk about swans. All swans are birds or, more specifically, waterfowl. They are large and sport long, slender necks. They migrate south for the winter, traveling in that eye-catching […]

When we look at some of the companies with notoriously bad customer service, like Comcast, Bank of America, or United Airlines, it could be tempting to say that good customer […]

It doesn’t hurt to be quick, responsive, friendly, efficient, or reliable. But for A. G. Lafley, former CEO of Procter & Gamble, the most important ingredient to making your customers […]

Any business owner wants to make sure they’re giving their customers an ideal experience. Not only are happy customers more likely to be repeat customers, but they can serve as […]

Why should customers buy from you instead of your competitors? That’s the question at the heart of making a sale in a competitive market, says Matt Dixon, Global Head of […]

Every day, humanity generates 2.5 quintillion bytes of data. Every minute, users are sharing nearly 500,000 tweets, watching more than 4 million YouTube videos, and conducting more than 3.6 million […]

While fewer companies these days rely solely on interviews in deciding who to hire, interviews still have value in that they can reveal the difference between a candidate as a […]

If a new hire is expected to put in 40 hours, 50 hours, or even more at their job, their new position will be their life for as long as […]

Social media wunderkind Baratunde Thurston says we’re living in an age of information overabundance, but that this needn’t be a problem. Just as supermarkets offer us many more choices of […]

For a startup, growth is a straightforward matter of scaling up: adding employees, setting up distribution channels, and so on. But, says David Butler in his Big Think+ video “Design […]

Sal Khan, founder of Khan Academy, is a programmer. When he got the idea to begin posting free online classes, he was able to get the basic infrastructure in place […]

 Weijian Shan, chairman of the PAG group, sees a bright future for investors in China, as long as they understand the evolving nature of the country’s economic growth. Though China’s […]

 “History is always written by the winners,” goes the saying. It’s also true that history is continually being made, and the identity of the “winner” continually shifts. In his Big […]

 As Chief Learning Officer at Degreed and former Chief Learning Officer at LinkedIn, Kelly Palmer has thought a lot about architecting effective learning environments for employees seeking to grow their […]

 Key performance indicators, KPIs, are not new: It’s said that way back in the third century, China’s Wei dynasty began using them to rate the behavior of members of the […]

 By 2003, General Electric, now better known as GE, had a reputation problem. Its long-time image as a company at the forefront of a sparkling future had been shaken. After […]

Brent Gleeson is a business consultant, author, and former Navy SEAL. In that last role, he’s learned about the importance of resiliency when working through challenges. He’s not just talking […]

Business experts recommend transparency as a way to strengthen engagement by keeping employees in touch with the meaning and value of their work, and to help hold decision-makers accountable for […]