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Charles Caro

Professional Profile
Senior level executive that has over ten years of experience in the marketing, design, and development of IT solutions.  Background includes hands-on experience in virtually every functional and organization role within an IT organization from top executive, such as President and Chief Executive Officer,  to roles in marketing, business development, product management, design, quality assurance, training, recruiting, customer service, and developer.

Seasoned expert able to balance and manage human and financial assets to maximize return on investment while ensuring team effectiveness coupled with on-going customer and dealer/end-user satisfaction in the marketplace.

Personally involved in cradle to market IT projects for several products developed both for the end-user and development communities.  These projects include code generators, disaster recovery, payroll, and office automation.  Experience includes over ten years background in the delivery of online commerce services supported by Internet, online services, and bulletin boards.

Recognized effective leader and innovator that has been successful at building, managing, motivating and retaining talented, empowered teams within both small and large diverse international organizations.

Work Experience:
Goblin Shoppe, Tampa, FL
General Manager                                        4/2004 - 11/2007
Launched and managed the model Games Workshop Rogue Trader (Independent Retailer) location in the United States with the focus on providing the best product resource and in-store tabletop gaming place in the southeast. Facility offers a minimum of two (2) Games Workshop registered tournament events every month.  Designed and maintained Goblin Shoppe website, which is widely recognized as a key resource for both Games Workshop hobbyists and other Games Workshop independent retailers.  The store location viewed as a destination for Games Workshop hobbyists throughout the United States and frequently visited by international visitors.

International Debt Management Corporation (IDM), Clearwater, FL
Vice President of Business Development                 1/1999 - 3/2004
Responsible for providing strategic planning to maximize the use of Internet to enable financial services startup organization specializing in assisting businesses facing difficulties with their accounts payable to not only facilitate continued business development but also provide superior customer services to its existing clients throughout the United States and Canada.  Also responsible for ensuring that IDM is equipped to supply the infrastructure to support business development for IDM management, clients, internal staff, and international cadre of independent broker associates.  Responsibilities routinely require incumbent to provide leadership for training and mentor services to IDM management, internal staff, and independent broker associates to ensure that awareness of and ability in new business development methods is seamlessly integrated into the IDM business model.  IDM created a network of over 200 independent broker associates throughout United States and Canada generating new business for IDM at the rate of near $2 million per month.

Independent Contractor, Tampa, FL  US                  9/1997 - 12/1998
Responsible, for providing Internet and general IT consulting services for a medical malpractice insurance agent, a real estate office, a multinatio