How have advertising's highly-paid creatives and suits viewed a highly-successful coffee ad featuring Al Pacino that left them out of the loop? Among the comments: "Could you imagine how most clients would have reacted if their agency said: 'we're going to shoot this $$$$ ad without any script. Al can say whatever he wants and he doesn't even have to mention your product name if he doesn't feel like it.'". Another: "Emotion is what elevates an idea to greatness. ...And I love the fact that he doesn't say this is the coffee I drink he just gives it a nod and says this is good coffee. Tastefully done."