Emotional Intelligence

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John Paul DeJoria: How to get your foot in the door and nail the sale
By the time John Paul DeJoria founded John Paul Mitchell Systems, he’d already sold encyclopedias on commission door-to-door, and he understood the importance of persistence in the face of rejection. […]
Simon Sinek: What should your company culture be? Start with verbs.
Culture of a company is like the character of an individual,” says Simon Sinek in his Big Think+ video, “Starting with Why: Build a Culture by Design.” We know that […]
This 3-step method will help you hire—and retain—millennial talent
If a new hire is expected to put in 40 hours, 50 hours, or even more at their job, their new position will be their life for as long as […]
Lisa Lampanelli: Read the room like a comedian to improve audience engagement
Connecting with an audience, as any comic knows, means reading that audience. It’s energetic improv in real time—you need to notice who’s engaged, what’s engaging them, and build on that. […]
3 ways to build team trust and achieve the next big thing
“Trust is so important to how we scale an idea. Without that trust, we don’t take risks. And without risk we don’t build that next big thing,” says Nilofer Merchant, […]
Do you work in a high-trust or low-trust organization?
Chairman of JetBlue Joel Peterson considers trust, “smart” trust, a key element in a successful organization. Where there’s trust, a company is free to become a whole greater than the […]
Stanley Tucci: A director’s guide to project management
Stanley Tucci has played a lot of different roles on movie sets, both in front of and behind the camera. As a director, though, Tucci stands in the center of […]
Your Gen Z colleagues really are different. Learn to understand them.
It’s probably always been the case that each generation’s creations and preoccupations shape the next generation in unexpected ways, producing young adults who seem nearly incomprehensible to their elders, especially […]
Creative collaboration: How to get your team to bring their A-game
 “Just tell me what you want me to do, and I’ll do it.” In her Big Think+ video, “Empower Your People — Conversational Moves for Engaging Your Team in Creative […]
3 public speaking tips guaranteed to lift your game
 Should you find yourself speaking to a group of people and not connecting, you’re stuck in a situation that seemingly benefits no one. For some people it seems to come […]
Use humor to enchant your audience, with John Cleese
 You can practically see them slipping away. Yes, they’re still in the conversation with you, at least physically, but you know: The other person has disengaged. Who knows where their […]
From rut stories to river stories: Take these steps to change your internal dialogue
 Angie McArthur, CEO of Professional Thinking Partners and the co-author of Collaborative Intelligence, talks about keeping a relationship “clean.” She’s talking about dealing with misunderstandings before they have a chance […]