History is not the story of great people directing the course of the world. It’s about networks. Sure, great people may have had an outsized pull on certain events. But […]

For many, 2020 will not be remembered as a “best of” much. We don’t need to repeat the reasons here; it’s sufficient to point out that a 100-year pandemic was […]

What do companies like Hilton, Salesforce, and Wegman’s Food Markets have in common? First, they all have some of the happiest employees in their industries. These three companies made the […]

Any business owner wants to make sure they’re giving their customers an ideal experience. Not only are happy customers more likely to be repeat customers, but they can serve as […]

Why should customers buy from you instead of your competitors? That’s the question at the heart of making a sale in a competitive market, says Matt Dixon, Global Head of […]

When it comes to hiring great salespeople, the statistics do not paint a pretty picture. In the U.S., roughly a third of all salespeople leave or are fired from their […]

Every day, humanity generates 2.5 quintillion bytes of data. Every minute, users are sharing nearly 500,000 tweets, watching more than 4 million YouTube videos, and conducting more than 3.6 million […]

By the time John Paul DeJoria founded John Paul Mitchell Systems, he’d already sold encyclopedias on commission door-to-door, and he understood the importance of persistence in the face of rejection. […]

 Negotiating is often a white-knuckle affair, but the stakes are rarely higher than when the FBI is trying to come to terms with a kidnapper. Chris Voss, now CEO of […]

 Journalist Ronan Farrow says he’s not a great negotiator, but he’s certainly had a unique opportunity to see how one works. Just out of law school, he was recruited by […]

Brent Gleeson is a business consultant, author, and former Navy SEAL. In that last role, he’s learned about the importance of resiliency when working through challenges. He’s not just talking […]

Door-to-door brush salesman Norman Hall had a unique way of explaining what his day is like to Dan Pink, author of Drive: The Surprising Truth About What Motivates Us. Hall […]

The art of persuasion in sales & marketing is one that has changed significantly in recent years. Rather than trying to make your voice the loudest, basically yelling “look at […]

The power of persuasion is one of the most impactful tools you can have in your professional toolbox — particularly as a leader. Persuasion skills can help you influence the […]

We are living In a time when personal information is readily available online. Although people provide résumés when applying for jobs, employers increasingly turn to social media networks like Facebook, […]