ready for change
Stryker uses micro-learning to achieve 92% lesson completion rates and a new era of learning.
Stryker is a world leader in medical device technologies, with more than 50,000 employees from 75+ countries.
Innovation and continuous improvement are foundational to its mission — a relentless drive to work with its customers to make healthcare better. Stryker’s leaders recognize that employees are the driving force behind its progress and achievements.
And if some of its awards are an indication: 2023 100 Best Companies to Work For; 2023 Best Places for Manufacturing and Production — the company’s approach is delivering positive results. However, senior leaders recognize that an ever-evolving business landscape requires a workforce and skilled leadership team prepared for — and equipped to embrace — the inevitable changes and challenges coming their way.
Stryker had a number of leadership development programs in place. However, the team wanted to expand their reach by developing an emerging leaders program focused on building resilience and EQ that they could run at scale. At the same time, they needed to find a way to build, launch, and facilitate this new program in a way that was close to resource-neutral.
Stryker chose to partner with Big Think+ to develop a custom program to:
Select target areas / Stryker targeted 2 critical leadership skills: Resilience and Emotional Intelligence
Create insights / Deliver high-impact insights that would build resiliency and emotional intelligence
Engage learners / Engage and excite learners, resulting in high and participation rates
Apply new knowledge / Create opportunities to effectively apply new knowledge in everyday skills and habits
528 individuals from the company’s emerging leader population were divided into two cohorts that moved through a six-week program that leveraged Big Think+ content, small group conversations, and fireside chats with leadership.
Utilizing two Big Think+ courses, Resilience 2.0 and Emotional Intelligence, allowed the L&D team to focus on the live, interactive elements, enabling participants to asynchronously move through a guided learning experience that included:
In short, the pilot program significantly exceeded expectations.
Based on program feedback, learners not only engaged with the micro-lesson content, they actively reflected on what they were learning — demonstrating both an uptake of knowledge and employment of it in their day-to-day work.
As one learner commented: ”This was a really interesting course, in that I have heard concepts covered before, but didn’t have a name for it. I appreciate this course and am looking forward to putting these concepts into practice.”
For the L&D team, taking advantage of the Big Think+ content saved significant time from both a course creation and facilitation standpoint – over 1,000 hours of learning happened without L&D having to facilitate.
By enabling learners to have an engaging and comprehensive learning experience on their own schedule, L&D was then able to use their time more strategically to coordinate and facilitate the peer and leader-led experiences internally.
What began as an experiment has grown into a multi-phase cohort program that has developed hundreds of leaders to-date and contributed to a culture where resilience and emotional intelligence are pursued and celebrated.
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