Linda A. Hill is the Wallace Brett Donham Professor of Business Administration at the Harvard Business School. She is the faculty chair of the Leadership Initiative and a former faculty chair of the Organizational Behavior unit at Harvard Business School. She is the author of Being the Boss: The 3 Imperatives of Becoming a Great Leader and Becoming a Manager: How New Managers Master the Challenges of Leadership.
Professor Hill has a book forthcoming in 2011 from Harvard Business Press on leadership for innovation, which focuses on exceptional leaders from information technology to law to design, from the US and Europe to the Middle East and Asia.
It's only natural that people are only going to give interesting and important high-stakes work to people they know and people they trust.
No one learns to do their jobs in school. You learn your job through experience and through your relationships at work.