Emotional Intelligence
Say goodbye to panic: Build your emotional agility
As the world seems to spin ever faster, “agility” has become more than something to which a business might aspire — it’s become an absolute necessity for any company looking […]
Maajid Nawaz: Respect your adversaries and dialogue will follow
Disagreements are inevitable — we all have different experiences that lead us to be who we are and to what we believe. Almost as inevitable are distrust, suspicion, and even […]
Business drinks: China’s thousand-year-old test of trust
The Taoist idea of wu wei is deeply rooted in Chinese culture. Often translated as “non-doing” or “non-action,” it’s an effortless state in which you’re not explicitly aware of yourself […]
Negotiation 101: Master research, empathy, and stagecraft
Journalist Ronan Farrow says he’s not a great negotiator, but he’s certainly had a unique opportunity to see how one works. Just out of law school, he was recruited by […]
Winners and losers: Understand Asia to stay on top of your game
“History is always written by the winners,” goes the saying. It’s also true that history is continually being made, and the identity of the “winner” continually shifts. In his Big […]
Why 85% of the business world thinks differently than you do
Business, on every level, is becoming more multi-cultural. Whether it’s embracing diversity internally, expanding to multiple sites around the world, or entering distant markets such as China, never has it […]
Sexual harassment at work: Gretchen Carlson on fixing company culture
It’s a strange situation. In many American workplaces, it’s the sexual predators we protect, not their victims, according to journalist and author Gretchen Carlson. Since her landmark 2016 lawsuit against Fox […]
Creativity vs. Order: A psychology lesson to elevate your management game
Cultural psychologist Michele Gelfand says that our attitudes toward rules have a lot to do with who we are and with the type of environment we find most comfortable. She’s […]
Neurodiversity: How unusual minds bring hidden strengths
An autistic woman, Judy Singer, coined the term ‘neurodiversity’ in her 1988 thesis as a label for the unique contribution made to the world by people whose brains are wired […]
Diversity hiring: How to support your ‘firsts’ and ‘onlys’
Diversity without inclusion is largely pointless. Beyond superficially satisfying some hiring metric, bringing on an employee who has little chance of thriving deprives the company of diversity’s benefit and puts […]
Unconscious bias: How to recognize first and react second
Just because you have unconscious bias doesn’t mean you’re a bad person. It just makes you human. Amway’s Claire Groen cites the quote that made her feel better about her […]
The 3 phases of crisis management, with risk expert David Ropeik
The first response to big, bad news is likely to be widespread panic — it’s human nature. Yet, says risk communication expert David Ropeik, you can actually strengthen a team’s […]
Accountability isn’t a buzzword. It’s a life raft when projects fail.
Executive coach Alisa Cohn, in her Big Think+ video, “Understand Ownership and Accountability: What It Means to Be In Charge When Things Go Wrong,” uses her experience with a company […]
Don’t lose employees to the blame game. Conquer failure together.
Failures are going to happen. That’s just the way things are. Beyond the thing that didn’t quite manage to work out, though, there’s more that can go off the rails, […]
What’s happening in your blind spot?
It’s a startling thought, really: “The only person’s face I can’t see in a conversation or a meeting is my own.” That’s a little unnerving. Sheila Heen, founder of Triad […]
Will 2019 be the year of accountability?
We don’t have to tell you that business is complicated. You know. Maintaining productive employee and client relationships, mastering challenges and opportunities, and navigating the future are things that don’t […]
Improve Interpersonal Communication Skills in 5 Steps
Strong interpersonal skills are the “soft skills” that help us successfully live, work, collaborate, and exist with others. Professionals with strong interpersonal skills hone these capabilities through daily practice and […]
Diversity in the Workplace: 4 Common Challenges and Solutions
America includes people of all different races, genders, sexual orientations, ages, ethnicities, political affiliations, and faiths. As the melting pot, the United States provides the opportunity for “life, liberty, and […]
What Does It Mean to Have a Growth Mindset?
As humans, our minds constantly monitor the events that occur in our lives and interpret the meaning of the things that are happening. Our mindset is what dictates how we […]
Top 8 Interpersonal Skills for the Workplace
There are certain skill sets that are crucial for professionals to be able to exercise in their work environment. Regardless of your industry, interpersonal skills (such as being able to […]
5 Black History Month Celebration Ideas for the Workplace
Every February, Americans across the country celebrate Black History Month. This annual celebration recognizes the achievements of members of the African-American community, both past and present, and the central role […]