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Building a Culture That Actually Works
Venture capitalist Ben Horowitz emphasizes that a company’s culture is shaped by specific, consistently practiced behaviors rather than abstract values, advocating for clear actions—like acknowledging customer inquiries promptly—to reinforce desired cultural traits.
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Five Ways to Be an Upstander (Instead of a Bystander)
Psychologists highlight the “bystander effect,” where witnessing a problem reduces individual action, but executive coach Kim Scott offers five strategies—disrupt, delay, distract, delegate, and document—to encourage proactive support and transform bystanders into upstanders in challenging situations.
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A Framework for Respecting Others
Executive coach Kim Scott emphasizes the importance of “Radical Respect” in the workplace, advocating for unconditional regard for others to foster collaboration and individuality, while introducing a behavioral compass to help avoid detrimental behaviors that erode respect and trust.
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Get Big Things Done with Remote Teams
Remote teams can be as effective as in-office ones when managed well, offering unique benefits that include improved communication, trust, and agility, but require intentional strategies to overcome physical, operational, and affinity distances.
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The 4 Benefits of Remote Teams
Despite misconceptions about virtual teams’ productivity, effective management can bridge interpersonal gaps through improved communication, reduced inefficiencies, and a focus on trust-building, ultimately enabling organizations to hire top talent while minimizing biases.
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Get the Most Out of Your New Team
Ecosystems, like teams, are sensitive to change; new leaders must strategically manage roles and relationships to ensure balance, reengage disappointed team members, and recalibrate dynamics to effectively guide their teams toward shared goals.
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How to Lead with AI
As generative AI transforms society, leaders must model responsible use by fostering collaboration, setting realistic guidelines, encouraging exploration, creating a cooperative culture, ensuring data privacy, and demonstrating effective AI practices to guide their teams.
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Invest in the Power of Language
Will Guidara emphasizes the importance of articulating core values through collaborative language, as demonstrated by Eleven Madison Park’s staff, who identified four key values—hospitality, excellence, education, and passion—to shape a cohesive organizational culture.
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Make Headway on the Most Important Things
To enhance your relationships and productivity, take a week to evaluate how you spend your time by distinguishing between urgent and important tasks, allowing you to prioritize meaningful goals and commitments over unnecessary busyness.
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Talk Less and Listen More
Psychological studies reveal that even infants possess a natural impulse to help others, highlighting the importance of reflective listening—an empathetic approach that prioritizes understanding over judgment, allowing individuals in distress to feel heard and supported.
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Take Stock of Your Emotional Bank Accounts
Healthy relationships rely on mutual trust and goodwill, akin to an emotional bank account where genuine acts of kindness build deposits, while emotional withdrawals can create imbalance; thus, consistent, sincere interactions are essential for maintaining and repairing these connections over time.
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Manage Others’ Tendencies
Great managers meet their team members where they are by understanding their habit tendencies—Upholders, Questioners, Obligers, and Rebels—enabling effective habit formation and fostering collaboration, patience, and reduced resentment within the team.
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Start a Meeting Revolution
Productivity expert Carson Tate advocates for a meeting revolution by encouraging intentional goal-setting, respectful time management, and effective planning, emphasizing the importance of questioning meeting value, selecting necessary attendees, creating action plans, and gathering feedback to enhance overall meeting effectiveness.
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Helping Teams Thrive Within a Circle of Safety
Leaders must create a “circle of safety” by protecting employees from internal dangers like politics and toxicity, fostering an environment of trust and cooperation that allows individuals to reach their full potential and effectively address external challenges.
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Help Your Team Come Together with Psychological Safety
Google’s research revealed that team success relies not on member qualities but on psychological safety, characterized by equality in conversational turn-taking and social sensitivity, which can be fostered by leaders through inclusive practices and attentiveness to team dynamics.
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Three Ways to Become a More Agile Leader
Leadership begins with self-management, as relying on intuitive “System 1” thinking can hinder agility and lead to misinterpretations; instead, leaders should acknowledge their emotions and make conscious choices to foster a more effective team dynamic.
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Balance Authority and Friendship
Managers can maintain friendships with their team but must establish clear boundaries to avoid favoritism, ensure fair treatment, and prioritize professional responsibilities, particularly when providing feedback or navigating sensitive situations.
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Manage Your Team
Effective leadership in today’s dynamic economy involves creating a supportive culture that unlocks team talents, defines clear goals, and adapts to daily realities, as outlined by Linda Hill in her video lesson on fostering performance, adaptability, and employee satisfaction.
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Manage Yourself
Today’s leadership relies on building trust and inspiring commitment rather than exerting formal authority, emphasizing the importance of character and competence in fostering strong relationships with direct reports, especially in complex and interdependent environments.
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How to Give Constructive Feedback
Effective feedback requires a delicate balance; establish psychological safety through praise, provide specific recommendations, and use the COIN Model to guide the conversation, ensuring the recipient feels supported and motivated to improve over time.
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Create Psychological Safety for Your Team
In today’s workplace, fostering psychological safety—where team members feel secure and valued—is essential for maximizing potential, requiring leaders to confront their own insecurities, encourage open communication, and recognize individual contributions.
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Understand How Others See You with 360 Feedback
Hearing your recorded voice can feel strange, much like receiving feedback on your leadership; to foster personal growth, it’s essential to gather honest insights from others, ideally with the guidance of a coach, to align your intentions with your impact.
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Leadership Starts with You
Effective leadership requires understanding your default style and knowing when to adapt, which involves courageous self-examination of your communication, conflict resolution, feedback methods, control tendencies, stress responses, and decision-making processes, according to executive coach Alisa Cohn.
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Mastering the Unnatural Act of Leadership
Executive coach Alisa Cohn highlights that even seasoned leaders experience imposter syndrome, and to foster confidence in their teams, they must first address their own insecurities and create a psychologically safe environment.
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Avoid Building Structural Discrimination into Your Company
In this video lesson, psychologist Valerie Purdue Greenaway discusses how structural discrimination is embedded in institutional practices and offers strategies to address it, emphasizing the importance of inclusive assessments and workplace cues that promote shared experiences among diverse groups.