The key to a happy relationship? Understanding why you fight
Why do people have the same fights, over and over again? That's the repetition compulsion, a deeply ingrained psychological phenomenon—but not so deep that it can't be beaten.
Daniel Shapiro, Ph.D., is a world-renowned expert on negotiation and conflict resolution. He founded and directs the Harvard International Negotiation Program, which has pioneered innovative strategies and teaching methodologies to address the human dimensions of conflict resolution. Dr. Shapiro also is an associate professor in psychology at Harvard Medical School/McLean Hospital and affiliated faculty at Harvard Law School’s Program on Negotiation, where he serves as the associate director of the Harvard Negotiation Project. For three years, he chaired the World Economic Forum’s Global Agenda Council on Conflict Prevention.
He has launched back-channel negotiations to help revitalize formal peace negotiations in a major Middle East conflict, and regularly conducts negotiation trainings for government leaders around the world—including Middle East negotiators, Chinese officials, Serbian members of parliament, and senior U.S. officials. Through nonprofit funding, he developed a conflict management program that now reaches one million youth across more than thirty countries.
He has appeared on dozens of radio and television shows and has contributed to The New York Times, O, The Oprah Magazine, and other popular publications. Dr. Shapiro is the recipient of numerous awards, including the American Psychological Association’s Early Career Award and the Cloke-Millen Peacemaker of the Year Award. The World Economic Forum named him a “Young Global Leader.” In his spare time, he plays blues guitar and enjoys playing baseball with his three sports-loving sons.
Dan Shapiro: So how many times have you found yourself at work and you get into the same conflict again and again with that same person at work? Or how many weekends have you spent arguing with your spouse or your kid at home? The conflict might be different from day to day, week to week, but the dynamic is the same. This is what Sigmund Freud originally called the repetition compulsion. And this is the fact that we all tend to repeat the same dysfunctional patterns of behavior again and again and again and again even though our conscious mind says, “Don’t do that, don’t do that, don’t say that, don’t say that!”—this is the repetition compulsion, and it’s more than just a habit. This is a special feature of how our minds tend to work.
Initially Sigmund Freud thought that we human beings, we operate on what he called the pleasure principle. We love pleasure and we like to move away from pain. And then he started working with a whole bunch of people who actually seemed to move from one painful relationship to another.
So you find yourself in one domestic abuse relationship, you get out of it, but then you move to another. You find yourself in a dysfunctional relationship with your subordinates in one organization. You move to a different organization: "But they’re dysfunctional here as well!"
Maybe it’s not just everybody else. Maybe, in part, it’s you. This is the repetition compulsion. Now how do you deal with this thing? The first thing to do is to become aware of it. What is the typical pattern that you tend to fall in. I mean, think right now of a difficult relationship in your own life. It could be in your personal life, it could be in your professional life. How do you deal with conflict in that relationship? How does it start? Does the other side start by saying some little subtle comment that gets under your nerves? And then you decide to walk away for 15 minutes, your face starts to get red, you come back 15 minutes later: “You’re such a jerk!” And you respond like that.
Or is it that one side says something and then you say something back and you very quickly confront? What’s the pattern that you find yourself typically getting into? Note that pattern. That’s your cycle of discord. And there typically is some sort of common thread or trigger, something that tends to commonly trigger those kinds of conflicts. It might be that in your relationship you always feel second rung. “You’re always trying to act so superior to me.” Or it might be that you always feel excluded, and the moment the other side says anything that even subtly demonstrates exclusion, now you’re back in that cycle of discord.
So how do you deal with the repetition compulsion? The first step is to become aware of your cycle of discord. Who says what? Who says what next? Because the moment you know that pattern, you can decide to break any little node in that cycle and you break the whole cycle.
Here’s the frustrating part though—the honest-to-goodness frustrating part. The moment you try to break that pattern it’s going to feel extremely uncomfortable for you, because this is what you know. This is what is natural to who you are in your identity. And the moment you try to change that cycle you’re in a sense threatening a part of your identity—for a good reason, but you’re threatening it. And every part of your body is going to want to move back to the way things were before. Let me give you an example. Let me take the spousal example. Husband and wife get into a conflict. The wife experiences emotions very deeply and needs some time to boil in those emotions before she can talk. The husband wants to get this thing over as quickly as possible. Now you take those two classic individuals and you put them together, you have a real problem, because the husband wants to talk the thing out right away and the wife says, “No, no, no. I want space.” And you have a chase situation, an attack-avoid situation.
My advice—and I’ve worked with couples like this—my advice in that kind of situation, I was in one situation working with a husband and in that situation the advice to the husband was: “You know what? When you start to get into that conflict situation with your wife, don’t immediately try to engage. Take ten minutes break. Tell your wife, 'Let’s take a ten minute break and then let’s talk about this.'”
This gentleman came back to me two weeks later. He said, “This stuff works like magic, but this was the hardest thing in the world to do!” he said. “Because I was there in the bathroom, you know, watching those ten minutes go by, and every thread in my body, every blood vessel and so on was begging me ‘go talk, go talk’, feeling so uncomfortable.”
That’s the lure of that repetition compulsion. But he fought it. Ten minutes later, “Hey, honey, let’s talk.” “Okay, let’s talk.” And they're in a very different place. It’s not easy to fight the repetition compulsion but it is possible. It takes mapping out: what is your cycle? And two, how do you try to break this thing? Uncomfortably try to break it. Over time your habit will change and it’ll feel more comfortable.
Sigmund Freud initially thought humans operated on the 'pleasure principle'—that we run toward pleasure and run away from pain. However, this didn't quite align with what he saw in his office. There, he worked with people who escaped abusive relationships only to end up in a new relationship with the same dangerous dynamic. Many of us have the same fight with a coworker or a loved one, in different forms, over and over again. This led Freud to a turning point in his theory: he dubbed this phenomenon the repetition compulsion, a psychological trap where we repeat the same dysfunctional behavior or fall into the same traumatic circumstances, over and over again. In the video above, Harvard professor Dan Shapiro explains that there is a way to break this cycle of dysfunction and have healthier relationships. It's not easy, but it's worth doing to live a happier and less stressful life. As Sam Harris describes in his book, Waking Up: "My mind begins to seem like a video game: I can either play it intelligently, learning more in each round, or I can be killed in the same spot by the same monster, again and again." Understanding the way that you fight, and what your conflict triggers are, will stop you living the same destructive patterns on a loop. Dan Shapiro's latest book is Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts.
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Lorna Davis is the Senior Advisor to Danone CEO and is a Global Ambassador for the B Corp movement. Lorna has now joined B-Lab, the non-for-profit that supports the B Corporation movement on an assignment to support the journey of large multi nationals on the path to using business as a force of good.
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