Author posts

Did You Know That Meanness Is Contagious?

Meanness is not exactly ebola, but it chips away at our quality of life. When we're the recipients, there are comeback options to halt its spread.

'That’s Not Fair!' An Increasingly Endangered Persuasive Appeal

The shunning of fairness as a business value has fostered a climate in which what's right, good, or fair matters far less than getting jobs done efficiently and effectively. 

The Art of Making Real Connections

The key to making valuable connections involves conveying to others a sense of having truly noticed and listened to them. 

When to Stop Trying to Get Your Way

“Never try to teach a pig to read,” the saying goes. “It’s a waste of time and it annoys the pig.” But how do you know when you’re at that point?  When does attempting to persuade someone do more harm than good?

The Power of Taking The High Road

As Rolling Stone magazine apologized not once, but twice, for its article last month about a young woman who had allegedly been raped on the University of Virginia campus, we witnessed something rarely seen these days: UVA President Teresa Sullivan, took the high road in responding to the fiasco.

How to Make Yourself Heard — in Meetings and in Life

At this time of year social interaction increases, including where many of us work.  With pressure to meet year-end goals, tension may be in the air and made worse by more meetings than anyone wants to attend.  This climate offers an opportunity to assess if what you say is actually being heard -- to examine when and whether your comments are talked over, interrupted or even ignored.

Why Disagreements Can Be Good for a Relationship

Every person who ventures into the company of others engages in persuasion.  Granted, at times it may be annoying to engage in conversation that requires you to develop effective arguments, but if such conversations are on the wane or largely absent, then important relationships can slip toward reliance on manipulation, coercion or even toward a lack of any significant communication at all.  

The Vulnerability of Power

To reduce or undo someone else’s power, observe carefully those who have it and how you’re helping them keep it.  Then consider how to alter that pattern with the person in question. 

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