Conceptualist/Author of "Connect-to-the-Value-of-Why" and the "Listening Blog" Copyright 2005-2008
We all have the innate ability to prevent conflict and increase understanding beyond our fathomable imagination.
It's not reserved to the few, not a gimmick, it simply has to do with starting anything at a true beginning as opposed to "part way in." We have the tendency to start from a forward-point based on OUR current level of knowledge, experience and desire.
I listen to and teach others how to; prevent vs. overcoming, how to proceed vs. being satisfied.