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A normal tourist map, "but everything is negative"
'Critical Tourist Map of Oslo' offers uniquely dark perspective on Norway's capital.
- Your standard tourist map is irrepressibly positive about its location—but not this one.
- Norwegian activist/artist Markus Moestue reveals the dark and shameful sides of Oslo.
- He hopes his 'Critical Tourist Map' will inspire others to reveal the dark side of their cities.
"Only negative stuff about Oslo"
Tourism is a conspiracy of euphemisms. Visitors only want to see the best parts of the places they visit. And the places they visit only want to show them their nicest bits. But now, Norwegian activist/artist Markus Moestue is completely reversing that premise. His 'Critical Tourist Map' of Oslo shows the worst, most shameful parts of the Norwegian capital. "It's just like a normal tourist map," he says, "but everything is negative."
In a clip on his website, he's seen wheeling a self-made kiosk across Oslo to distribute his work to passersby: "You guys want a free tourist map? It's a critical one: only negative things. So, nothing about sweaters or lasagna, only negative stuff about Oslo and Norway." Some hesitantly accept the map. Most walk by, nonplussed.
In the same clip, Moestue muses: "If you feel like you live in the best country in the world, take a moment to consider: Is that really a fact? Or is that just the result of a very successful national propaganda?"
One thing is for sure: Norway does have a very positive opinion of itself, and successfully projects that image to the rest of the world. Like its neighboring countries in Scandinavia, it regularly tops global rankings of happiness, equality, eco-awareness and other positive social indicators.
But Moestue argues that there is something rotten in the state of Norway, and he uses the otherwise irrepressibly positive medium of the tourist map to make his point.
"The Critical Tourist Map of Oslo might help you shatter a few myths about the greatness of Norway. Among the topics you'll learn about is Norway's aggressive foreign policy, our involvement in colonial slavery, the unfair asylum system and why Amnesty International has their eyes on our prisons."
A short overview of the places and issues he singles out (see map for full text) follows.
"Cleverly constructed doublethink"
The Royal Palace in Oslo. "The Royal Myth was created by King Olav in 1973, when he arranged a photo of himself pretending to pay for a tram ticket," says Moestue.
Credit: Palickap, CC BY-SA 4.0
Det Kongelige Slott (the Royal Palace) – Slottsplassen 1
"The Royal Myth was created by King Olav in 1973, when he arranged a photo of himself pretending to pay for a tram ticket. That iconic image showed the king being just like us. But of course, it was such a big deal because he's not one of us. This is very cleverly constructed doublethink."
Stortinget (Parliament) – Karl Johanns gate 22
"In 2011, these people voted to bomb Libya. 588 Norwegian bombs helped reduce that country from one of the most stable states in Africa into one of civil war with extreme suffering for its people."
Tordenskioldstatuen (statue of Tordenskiold) – Rådhusplassen (east side)
"Our national hero Tordenskiold operated as a slave-trader during the colonial era. Norway actively downplays this part of our history and has not provided any apologies or paid any reparations."
4. Oslo Prison
Oslo fengsel (Oslo Prison) - Åkebergveien 11
"Amnesty International has complained that this prison in Oslo keeps prisoners in isolation for up to 23 hours a day. This equals torture and may have long-term implications for the prisoners' mental health."
5. Lesbian bench
Karl Johanns gate (?)
"This bench is a memorial for all in Norway who have been discriminated against—and still are—because of their sexual orientation. Still today you can find discrimination, and some religious sects are still trying to 'heal' young people from homosexuality."
6. Indigenous peoples
Samisk Hus (Sami House) - Dronningens gate 8B
"Many efforts have been made to assimilate the indigenous people of Norway. Sami and Kven have had their cultures diminished. Use of their languages and symbols was discouraged, sometimes outlawed. Today, these languages are under threat of extinction."
The gap between history and reality
"In most countries, what we are taught about our own nation in school does not correspond much to reality," says Moestue. This map sets about correcting that shortcoming, at least for Oslo and Norway.
7. Oslo Courthouse
Oslo Tingrett (Oslo District Court) - C. J. Hambros plass 4
"Norway often claims to defend freedom of speech. But unfortunately, we are one of many countries that has not wanted to protect Julian Assange. When the Dalai Lama visited Norway, our prime minister refused to meet with him."
8. Government building
Regjeringsbygget (the Cabinet Building) – Akersgata 42
"In 2011, a Norwegian right-wing terrorist bombed this building, and killed 69 people in another location that same day. Altogether, 77 people lost their lives. He was a former member of the political party FrP. In 2018, the justice minister from FrP was forced to resign after spreading the same conspiracy theories as the terrorist had—mainly hate speech towards Muslims and the Labor Party."
Utlendingsinternat (National Police Immigration Detention Centre) - Trandumveien 80, Mogreina
"Asylum seekers in Trandum camp, north of Oslo, are held in conditions worse than in prison, including days of complete isolation, no chairs and minimal medical assistance. They have not had any trial and have not committed any crimes."
Equinor Oslo – Martin Linges vei 33, Fornebu (farther location than shown on this map)
"State-owned energy company Equinor spends millions on advertising aimed directly at the Norwegians. Their non-stop campaigning has made the Norwegian population one of the most climate-illiterate in the world."
11. Nobel Peace Center
Nobel Fredssenter (Nobel Peace Center) – Brynjulf Bulls plass 1
"The myth of Norway as a peace-loving nation has been widely promoted. However, since Norway's contribution to the bombing of Serbia, the attack on Afghanistan and the U.S. war against Iraq, this image should be adjusted."
East Side Oslo – Nylandsveien area
"Even though most drug use takes place on Oslo's West Side, the poorer East Side suffers more arrests and fines. Lots of resources are spent on the war on drugs, but the policy is lacking a holistic approach."
13. Jewish deportations
"During WWII, more than 600 Jews were deported from Norway to the Nazi death camps. The Norwegian police arrested the Jews and put them onto ships. After the war, the police chief in charge was pardoned. His next job was to hunt communists."
"In most countries, what we are taught about our own nation in school does not correspond much to reality," says Moestue. This map sets about correcting that shortcoming, at least for his own country. "Is Norway the most happy place, the most environmentally conscious, the most peace-loving or the most ethical [country on Earth]? Hardly!"
Seagull resting in Tordenskiold's hat. "It sometimes feels like Norway has no colonial history and nobody ate any sugar in the 17th century."
Credit: Michal Klajban, CC BY-SA 3.0
Perhaps somewhat too convinced of the malleability of public opinion, Mr Moestue muses: "People don't want to just come to Oslo, look around, go back home and say: Hey, I've been to Oslo, to have the best kebab or to have some mediocre Chinese food there. No. People want to go to Oslo and then they want to go back home, and they want to say: I've been to Oslo. I've seen Oslo. And it's really, really bad."
Most foreigners - and a good deal of Norwegians - will probably not know that the country has a colonial past, for example. "We had fortresses in Africa and colonies in the Caribbean. Norway actively downplays this part of our history and has not provided any apologies or paid any reparations," says Moestue. But "it sometimes feels like Norway has no colonial history and nobody ate any sugar in the 17th century."
However, don't mistake Mr Moestue's negativism for nihilism. Ultimately, his map has a positive point to make: "I feel that Norway is using too much resources appearing to be good, and too little effort actually doing good!"
And there's another thing the artist hopes is map will achieve: "I'm hoping others will make their own tourist maps about their own cities. If they look hard enough I'm sure it's also pretty bad!"
Learn more about Mr Moestue's map on his website.
Strange Maps #1056
Got a strange map? Let me know via firstname.lastname@example.org.
Northwell Health is using insights from website traffic to forecast COVID-19 hospitalizations two weeks in the future.
- The machine-learning algorithm works by analyzing the online behavior of visitors to the Northwell Health website and comparing that data to future COVID-19 hospitalizations.
- The tool, which uses anonymized data, has so far predicted hospitalizations with an accuracy rate of 80 percent.
- Machine-learning tools are helping health-care professionals worldwide better constrain and treat COVID-19.
The value of forecasting<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTA0Njk2OC9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTYyMzM2NDQzOH0.rid9regiDaKczCCKBsu7wrHkNQ64Vz_XcOEZIzAhzgM/img.jpg?width=980" id="2bb93" class="rm-shortcode" data-rm-shortcode-id="31345afbdf2bd408fd3e9f31520c445a" data-rm-shortcode-name="rebelmouse-image" data-width="1546" data-height="1056" />
Northwell emergency departments use the dashboard to monitor in real time.
Credit: Northwell Health<p>One unique benefit of forecasting COVID-19 hospitalizations is that it allows health systems to better prepare, manage and allocate resources. For example, if the tool forecasted a surge in COVID-19 hospitalizations in two weeks, Northwell Health could begin:</p><ul><li>Making space for an influx of patients</li><li>Moving personal protective equipment to where it's most needed</li><li>Strategically allocating staff during the predicted surge</li><li>Increasing the number of tests offered to asymptomatic patients</li></ul><p>The health-care field is increasingly using machine learning. It's already helping doctors develop <a href="https://care.diabetesjournals.org/content/early/2020/06/09/dc19-1870" target="_blank">personalized care plans for diabetes patients</a>, improving cancer screening techniques, and enabling mental health professionals to better predict which patients are at <a href="https://healthitanalytics.com/news/ehr-data-fuels-accurate-predictive-analytics-for-suicide-risk" target="_blank" rel="noopener noreferrer">elevated risk of suicide</a>, to name a few applications.</p><p>Health systems around the world have already begun exploring how <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7315944/" target="_blank" rel="noopener noreferrer">machine learning can help battle the pandemic</a>, including better COVID-19 screening, diagnosis, contact tracing, and drug and vaccine development.</p><p>Cruzen said these kinds of tools represent a shift in how health systems can tackle a wide variety of problems.</p><p>"Health care has always used the past to predict the future, but not in this mathematical way," Cruzen said. "I think [Northwell Health's new predictive tool] really is a great first example of how we should be attacking a lot of things as we go forward."</p>
Making machine-learning tools openly accessible<p>Northwell Health has made its predictive tool <a href="https://github.com/northwell-health/covid-web-data-predictor" target="_blank">available for free</a> to any health system that wishes to utilize it.</p><p>"COVID is everybody's problem, and I think developing tools that can be used to help others is sort of why people go into health care," Dr. Cruzen said. "It was really consistent with our mission."</p><p>Open collaboration is something the world's governments and health systems should be striving for during the pandemic, said Michael Dowling, Northwell Health's president and CEO.</p><p>"Whenever you develop anything and somebody else gets it, they improve it and they continue to make it better," Dowling said. "As a country, we lack data. I believe very, very strongly that we should have been and should be now working with other countries, including China, including the European Union, including England and others to figure out how to develop a health surveillance system so you can anticipate way in advance when these things are going to occur."</p><p>In all, Northwell Health has treated more than 112,000 COVID patients. During the pandemic, Dowling said he's seen an outpouring of goodwill, collaboration, and sacrifice from the community and the tens of thousands of staff who work across Northwell.</p><p>"COVID has changed our perspective on everything—and not just those of us in health care, because it has disrupted everybody's life," Dowling said. "It has demonstrated the value of community, how we help one another."</p>
Scientists used CT scanning and 3D-printing technology to re-create the voice of Nesyamun, an ancient Egyptian priest.
- Scientists printed a 3D replica of the vocal tract of Nesyamun, an Egyptian priest whose mummified corpse has been on display in the UK for two centuries.
- With the help of an electronic device, the reproduced voice is able to "speak" a vowel noise.
- The team behind the "Voices of the Past" project suggest reproducing ancient voices could make museum experiences more dynamic.
Howard et al.<p style="margin-left: 20px;">"While this approach has wide implications for heritage management/museum display, its relevance conforms exactly to the ancient Egyptians' fundamental belief that 'to speak the name of the dead is to make them live again'," they wrote in a <a href="https://www.nature.com/articles/s41598-019-56316-y#Fig3" target="_blank">paper</a> published in Nature Scientific Reports. "Given Nesyamun's stated desire to have his voice heard in the afterlife in order to live forever, the fulfilment of his beliefs through the synthesis of his vocal function allows us to make direct contact with ancient Egypt by listening to a sound from a vocal tract that has not been heard for over 3000 years, preserved through mummification and now restored through this new technique."</p>
Connecting modern people with history<p>It's not the first time scientists have "re-created" an ancient human's voice. In 2016, for example, Italian researchers used software to <a href="https://www.smithsonianmag.com/smart-news/hear-recreated-voice-otzi-iceman-180960570/" target="_blank">reconstruct the voice of Ötzi,</a> an iceman who was discovered in 1991 and is thought to have died more than 5,000 years ago. But the "Voices of the Past" project is different, the researchers note, because Nesyamun's mummified corpse is especially well preserved.</p><p style="margin-left: 20px;">"It was particularly suited, given its age and preservation [of its soft tissues], which is unusual," Howard told <em><a href="https://www.livescience.com/amp/ancient-egypt-mummy-voice-reconstructed.html" target="_blank">Live Science</a>.</em></p><p>As to whether Nesyamun's reconstructed voice will ever be able to speak complete sentences, Howard told <em><a href="https://abcnews.go.com/Weird/wireStory/ancient-voice-scientists-recreate-sound-egyptian-mummy-68482015" target="_blank">The Associated Press</a>, </em>that it's "something that is being worked on, so it will be possible one day."</p><p>John Schofield, an archaeologist at the University of York, said that reproducing voices from history can make museum experiences "more multidimensional."</p><p style="margin-left: 20px;">"There is nothing more personal than someone's voice," he told <em>The Associated Press.</em> "So we think that hearing a voice from so long ago will be an unforgettable experience, making heritage places like Karnak, Nesyamun's temple, come alive."</p>
A new study proposes mysterious axions may be found in X-rays coming from a cluster of neutron stars.
Are Axions Dark Matter?<span style="display:block;position:relative;padding-top:56.25%;" class="rm-shortcode" data-rm-shortcode-id="5e35ce24a5b17102bfce5ae6aecc7c14"><iframe type="lazy-iframe" data-runner-src="https://www.youtube.com/embed/e7yXqF32Yvw?rel=0" width="100%" height="auto" frameborder="0" scrolling="no" style="position:absolute;top:0;left:0;width:100%;height:100%;"></iframe></span>
New research suggests you can't fake your emotional state to improve your work life — you have to feel it.
What is deep acting?<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTQ1NDk2OS9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTYxNTY5MzA0Nn0._s7aP25Es1CInq51pbzGrUj3GtOIRWBHZxCBFnbyXY8/img.jpg?width=1245&coordinates=333%2C-1%2C333%2C-1&height=700" id="ddf09" class="rm-shortcode" data-rm-shortcode-id="9dc42c4d6a8e372ad7b72907b46ecd3f" data-rm-shortcode-name="rebelmouse-image" data-width="1245" data-height="700" />
Arlie Russell Hochschild (pictured) laid out the concept of emotional labor in her 1983 book, "The Managed Heart."
Credit: Wikimedia Commons<p>Deep and surface acting are the principal components of emotional labor, a buzz phrase you have likely seen flitting about the Twittersphere. Today, "<a href="https://www.bbc.co.uk/bbcthree/article/5ea9f140-f722-4214-bb57-8b84f9418a7e" target="_blank">emotional labor</a>" has been adopted by groups as diverse as family counselors, academic feminists, and corporate CEOs, and each has redefined it with a patented spin. But while the phrase has splintered into a smorgasbord of pop-psychological arguments, its initial usage was more specific.</p><p>First coined by sociologist Arlie Russell Hochschild in her 1983 book, "<a href="https://www.ucpress.edu/book/9780520272941/the-managed-heart" target="_blank">The Managed Heart</a>," emotional labor describes the work we do to regulate our emotions on the job. Hochschild's go-to example is the flight attendant, who is tasked with being "nicer than natural" to enhance the customer experience. While at work, flight attendants are expected to smile and be exceedingly helpful even if they are wrestling with personal issues, the passengers are rude, and that one kid just upchucked down the center aisle. Hochschild's counterpart to the flight attendant is the bill collector, who must instead be "nastier than natural."</p><p>Such personas may serve an organization's mission or commercial interests, but if they cause emotional dissonance, they can potentially lead to high emotional costs for the employee—bringing us back to deep and surface acting.</p><p>Deep acting is the process by which people modify their emotions to match their expected role. Deep actors still encounter the negative emotions, but they devise ways to <a href="http://www.selfinjury.bctr.cornell.edu/perch/resources/what-is-emotion-regulationsinfo-brief.pdf" target="_blank">regulate those emotions</a> and return to the desired state. Flight attendants may modify their internal state by talking through harsh emotions (say, with a coworker), focusing on life's benefits (next stop Paris!), physically expressing their desired emotion (smiling and deep breaths), or recontextualizing an inauspicious situation (not the kid's fault he got sick).</p><p>Conversely, surface acting occurs when employees display ersatz emotions to match those expected by their role. These actors are the waiters who smile despite being crushed by the stress of a dinner rush. They are the CEOs who wear a confident swagger despite feelings of inauthenticity. And they are the bouncers who must maintain a steely edge despite humming show tunes in their heart of hearts.</p><p>As we'll see in the research, surface acting can degrade our mental well-being. This deterioration can be especially true of people who must contend with negative emotions or situations inside while displaying an elated mood outside. Hochschild argues such emotional labor can lead to exhaustion and self-estrangement—that is, surface actors erect a bulwark against anger, fear, and stress, but that disconnect estranges them from the emotions that allow them to connect with others and live fulfilling lives.</p>
Don't fake it till you make it<p>Most studies on emotional labor have focused on customer service for the obvious reason that such jobs prescribe emotional states—service with a smile or, if you're in the bouncing business, a scowl. But <a href="https://eller.arizona.edu/people/allison-s-gabriel" target="_blank">Allison Gabriel</a>, associate professor of management and organizations at the University of Arizona's Eller College of Management, wanted to explore how employees used emotional labor strategies in their intra-office interactions and which strategies proved most beneficial.</p><p>"What we wanted to know is whether people choose to engage in emotion regulation when interacting with their co-workers, why they choose to regulate their emotions if there is no formal rule requiring them to do so, and what benefits, if any, they get out of this effort," Gabriel said in <a href="https://www.sciencedaily.com/releases/2020/01/200117162703.htm" target="_blank">a press release</a>.</p><p>Across three studies, she and her colleagues surveyed more than 2,500 full-time employees on their emotional regulation with coworkers. The survey asked participants to agree or disagree with statements such as "I try to experience the emotions that I show to my coworkers" or "I fake a good mood when interacting with my coworkers." Other statements gauged the outcomes of such strategies—for example, "I feel emotionally drained at work." Participants were drawn from industries as varied as education, engineering, and financial services.</p><p>The results, <a href="https://psycnet.apa.org/doiLanding?doi=10.1037%2Fapl0000473" target="_blank" rel="noopener noreferrer">published in the Journal of Applied Psychology</a>, revealed four different emotional strategies. "Deep actors" engaged in high levels of deep acting; "low actors" leaned more heavily on surface acting. Meanwhile, "non-actors" engaged in negligible amounts of emotional labor, while "regulators" switched between both. The survey also revealed two drivers for such strategies: prosocial and impression management motives. The former aimed to cultivate positive relationships, the latter to present a positive front.</p><p>The researchers found deep actors were driven by prosocial motives and enjoyed advantages from their strategy of choice. These actors reported lower levels of fatigue, fewer feelings of inauthenticity, improved coworker trust, and advanced progress toward career goals. </p><p>As Gabriel told <a href="https://www.psypost.org/2021/01/new-psychology-research-suggests-deep-acting-can-reduce-fatigue-and-improve-your-work-life-59081" target="_blank" rel="noopener noreferrer">PsyPost in an interview</a>: "So, it's a win-win-win in terms of feeling good, performing well, and having positive coworker interactions."</p><p>Non-actors did not report the emotional exhaustion of their low-actor peers, but they also didn't enjoy the social gains of the deep actors. Finally, the regulators showed that the flip-flopping between surface and deep acting drained emotional reserves and strained office relationships.</p><p>"I think the 'fake it until you make it' idea suggests a survival tactic at work," Gabriel noted. "Maybe plastering on a smile to simply get out of an interaction is easier in the short run, but long term, it will undermine efforts to improve your health and the relationships you have at work. </p><p>"It all boils down to, 'Let's be nice to each other.' Not only will people feel better, but people's performance and social relationships can also improve."</p>
You'll be glad ya' decided to smile<span style="display:block;position:relative;padding-top:56.25%;" class="rm-shortcode" data-rm-shortcode-id="88a0a6a8d1c1abfcf7b1aca8e71247c6"><iframe type="lazy-iframe" data-runner-src="https://www.youtube.com/embed/QOSgpq9EGSw?rel=0" width="100%" height="auto" frameborder="0" scrolling="no" style="position:absolute;top:0;left:0;width:100%;height:100%;"></iframe></span><p>But as with any research that relies on self-reported data, there are confounders here to untangle. Even during anonymous studies, participants may select socially acceptable answers over honest ones. They may further interpret their goal progress and coworker interactions more favorably than is accurate. And certain work conditions may not produce the same effects, such as toxic work environments or those that require employees to project negative emotions.</p><p>There also remains the question of the causal mechanism. If surface acting—or switching between surface and deep acting—is more mentally taxing than genuinely feeling an emotion, then what physiological process causes this fatigue? <a href="https://www.frontiersin.org/articles/10.3389/fnhum.2019.00151/full" target="_blank">One study published in the <em>Frontiers in Human Neuroscience</em></a><em> </em>measured hemoglobin density in participants' brains using an fNIRS while they expressed emotions facially. The researchers found no significant difference in energy consumed in the prefrontal cortex by those asked to deep act or surface act (though, this study too is limited by a lack of real-life task).<br></p><p>With that said, Gabriel's studies reinforce much of the current research on emotional labor. <a href="https://journals.sagepub.com/doi/abs/10.1177/2041386611417746" target="_blank">A 2011 meta-analysis</a> found that "discordant emotional labor states" (read: surface acting) were associated with harmful effects on well-being and performance. The analysis found no such consequences for deep acting. <a href="https://doi.apa.org/doiLanding?doi=10.1037%2Fa0022876" target="_blank" rel="noopener noreferrer">Another meta-analysis</a> found an association between surface acting and impaired well-being, job attitudes, and performance outcomes. Conversely, deep acting was associated with improved emotional performance.</p><p>So, although there's still much to learn on the emotional labor front, it seems Van Dyke's advice to a Leigh was half correct. We should put on a happy face, but it will <a href="https://bigthink.com/design-for-good/everything-you-should-know-about-happiness-in-one-infographic" target="_self">only help if we can feel it</a>.</p>
Archaeologists discover a cave painting of a wild pig that is now the world's oldest dated work of representational art.