Diversity + Innovation = Business Success

Sponsored by Amway

Why a more diverse workplace is also a more talented one

Ram Charan has spent his working life as a business mentor and consultant to CEOs of global companies. He's the guy that Coca-Cola, KLM, GE, and Bank of America (just to name a few) call when they need help. And he's a firm believer in a diverse workplace. If a 90-year-old can do the job the best, then why not hire them? Raw talent doesn't just exist in ivy league business schools, he says, and that applies to the whole company... from the work floor to the boardroom. Ram's latest book is Talent Wins: The New Playbook for Putting People First , and he is brought to you today by Amway. Amway believes that ​diversity and inclusion ​are ​essential ​to the ​growth ​and ​prosperity ​of ​today’s ​companies. When woven ​into ​every ​aspect ​of ​the talent ​life ​cycle, companies committed to diversity and inclusion are ​the ​best ​equipped ​to ​innovate, ​improve ​brand image ​and ​drive ​performance.

Would companies be more diverse if A.I. did the hiring?

The best hiring manager might just be the computer sitting on your desk. AI and ethics expert Joanna Bryson posits that artificial intelligence can go through all the resumes in a stack and find what employers are missing. Most humans, on the other hand, will rely on biases — whether they are aware of them or not — to get them through the selection process. This is sadly why those with European-sounding names get more calls for interviews than others. AI, she says, can change that. Joanna is brought to you today by Amway. Amway believes that ​diversity and inclusion ​are ​essential ​to the ​growth ​and ​prosperity ​of ​today’s ​companies. When woven ​into ​every ​aspect ​of ​the talent ​life ​cycle, companies committed to diversity and inclusion are ​the ​best ​equipped ​to ​innovate, ​improve ​brand image ​and ​drive ​performance.

How equal parental leave can help close the gender pay gap

It's no small secret that America is far behind the rest of the world when it comes to maternal leave. But studies are finding that paternal leave shouldn't be overlooked, either. Lauren Smith Brody, former editor of Glamor magazine and now a full-time author and founder of The Fifth Trimester movement, makes the case here that dads need time off, too, to bond with their newborns, and that modern companies need to understand and appreciate that. Lauren's latest book is The Fifth Trimester: The Working Mom's Guide to Style, Sanity, and Success After Baby. This video is brought to you by Amway. Amway believes that ​diversity and inclusion ​are ​essential ​to the ​growth ​and ​prosperity ​of ​today’s ​companies. When woven ​into ​every ​aspect ​of ​the talent ​life ​cycle, companies committed to diversity and inclusion are ​the ​best ​equipped ​to ​innovate, ​improve ​brand image ​and ​drive ​performance.

Real talk at work: How Amway created a better office for more people

Most people approach talking about difficult subjects as if they were at a debate. That is, arriving at the table (metaphorically speaking) with preconceived notions and ideas. But Amway's VP of Global Litigation and Corporate Law, Claire Groen, knew there had to be a better way. She and the leaders at Amway devised what they call RealTalk, which brings people together to hold conversations on current topics. And when the topics happened to turn into hot-button issues like immigration, the racism at Charlottesville, and so forth, these talks became an incredible conduit to a more inclusive office. People were heard, and in turn listened more to ideas outside of their comfort zone. This resulted in a better and more inclusive culture at Amway. Amway believes that ​diversity and inclusion ​are ​essential ​to the ​growth ​and ​prosperity ​of ​today’s ​companies. When woven ​into ​every ​aspect ​of ​the talent ​life ​cycle, companies committed to diversity and inclusion are ​the ​best ​equipped ​to ​innovate, ​improve ​brand image ​and ​drive ​performance.

Breaking the ice: How astronauts overcome their differences aboard the ISS

Look up—you can see the greatest feat of human cooperation orbiting 254 miles above Earth. As commander of Expedition 35 aboard the International Space Station (ISS), Canadian astronaut Chris Hadfield understands the difficulty of cultural barriers in team work, and the life or death necessity of learning to communicate across those divides. The ISS is a joint project between five space agencies, built by people from 15 different nations—and each of them has a different take on what is "normal". Hadfield explains the scale of cultural differences aboard the spaceship: "What do you do on a Friday night? What does "yes" mean? What does "uh-huh" mean? What is the day of worship? When do you celebrate a holiday? How do you treat your spouse or your children? How do you treat each other? What is the hierarchy of command? All of those things seem completely clear to you, but you were raised in a specific culture that is actually shared by no one else." Here, Hadfield explains his strategy for genuine listening and communication. Whether it's money, reputation, or your life that's at stake, being sensitive and aware of people's differences helps you accomplish something together—no matter where you’re from. Amway believes that ​diversity and inclusion ​are ​essential ​to the ​growth ​and ​prosperity ​of ​today’s ​companies. When woven ​into ​every ​aspect ​of ​the talent ​life ​cycle, companies committed to diversity and inclusion are ​the ​best ​equipped ​to ​innovate, ​improve ​brand image ​and ​drive ​performance. Chris Hadfield features in the new docuseries One Strange Rock and is the author of An Astronaut's Guide to Life on Earth: What Going to Space Taught Me About Ingenuity, Determination, and Being Prepared for Anything


How experiencing discrimination in VR can make you less biased

What would it be like to live in the body of someone else? Since the dawn of mankind, people have imagined what it would be like to inhabit another body, just for a day or even for a few minutes. Thanks to the magic of VR, we can now do that. Jeremy Bailenson, the creator of the Virtual Human Interaction Lab, has designed a VR experience called 1000 Cut Journey that may change the way people see race: by experiencing it firsthand. Jeremy explains to us, "You start out as an elementary school child and you’re in a classroom. You then become a teenager and you’re interacting with police officers. You then become an adult who’s going on a job interview, and what you experience while wearing the body of a black male is implicit bias that happens repeatedly and over time." Jeremy is brought to you today by Amway. Amway believes that diversity and inclusion ​are ​essential ​to the ​growth ​and ​prosperity ​of ​today’s ​companies. When woven ​into ​every ​aspect ​of ​the talent ​life ​cycle, companies committed to diversity and inclusion are ​the ​best ​equipped ​to ​innovate, and ​improve ​brand image ​and ​drive ​performance.

When data drives diversity and inclusion, good things happen

What makes a job a great place to work? A sense of equity and ownership, says Michael Bush, the CEO of the conveniently named Great Place to Work. They're a global consulting and analytics firm that produces the annual Fortune 100 Best Companies to Work For list, the 100 Best Workplaces for Women list, the Best Workplaces for Diversity list, and dozens of other distinguished workplace rankings around the world. Michael's new book is A Great Place to Work for All: Better for Business, Better for People, Better for the World, and he's brought to you today by Amway. Amway believes that ​diversity and inclusion ​are ​essential ​to the ​growth ​and ​prosperity ​of ​today’s ​companies. When woven ​into ​every ​aspect ​of ​the talent ​life ​cycle, companies committed to diversity and inclusion are ​the ​best ​equipped ​to ​innovate, ​improve ​brand image ​and ​drive ​performance.

Neurodiversity: Many mental 'deficits' are really hidden strengths

Color-blindness. Left-handedness. Dyslexia. Autism. These are all different ways in which the brain is rewired differently than the norm. But Heather Heying, evolutionary biologist and former Professor at Evergreen State College, is saying that these so-called differences are really strengths. For example, she relays us a story about her autistic students being far more adept at spotting social dynamics emerging in the classroom, long before non-autistic students. And left-handed people are often way more creative than their righty counterparts. Evolution might suggest that we need these differences to be stronger as a whole. Be sure to follow Heather on twitter: @HeatherEHeying and through her website, heatherheying.com. Heather is brought to you today by Amway. Amway believes that diversity and inclusion are ​essential ​to the ​growth ​and ​prosperity ​of ​today’s ​companies. When woven ​into ​every ​aspect ​of ​the talent ​life ​cycle, companies committed to diversity and inclusion are ​the ​best ​equipped ​to ​innovate, ​improve ​brand image, ​and ​drive ​performance.

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  • The Ultimate Adobe CC Training Bundle includes courses in using Adobe's most popular apps.
  • Students learn basic to advanced features in Photoshop, Premiere, Illustrator and four other Adobe CC programs.
  • The $1,800 training package is now only $39.

It’s good to be the king. Just ask Adobe. With its uber-popular Creative Cloud app suite, the tech titan’s hall of fame apps like Photoshop, Premiere and Illustrator have become common industry shorthand for assembling any project involving text, graphics, images, audio, video, animation or any of their assorted combinations. Photoshop alone is used by 90 percent of the world’s creative professionals.

With that kind of market saturation, anyone hoping to work in digital media absolutely must know how to use these signature programs. Getting started with easy-to-follow instructions and coursework is essential, and that is exactly what you'll find in The Ultimate Adobe CC Training Bundle.

The package itself is comprehensive. Altogether, it’s nine courses that introduce users to seven of Adobe CC’s most versatile and powerful creative environments.

After a pair of in-depth graphic design mastery courses, this collection walks students through basic and advanced features in image editing with Photoshop and Lightroom, video creation with Premiere Pro, as well as crafting dynamic vector graphics and other illustrations with Illustrator. You can also learn to use full page layout and digital publishing tools with advanced training in InDesign.

You’ll also get a bevy of web design experience with Adobe XD training and a crash course in creating movie-quality visuals with After Effects.

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  • In Landmarks, Robert Macfarlane revives hundreds of nearly-forgotten words to remind us of our relationship with nature.
  • New dictionaries are deleting nature words while adding technology terms, which Macfarlane states further separates us from the environment.
  • The words we speak shape the reality we understand, making it essential to aptly describe what is happening on the planet.

A' Ghnùig (Gaelic)

The steep slope of the scowling expression.

Human nature is part of nature too.

Adnasjur (Shetland)

Large wave or waves, coming after a succession of lesser ones.

Surfers know the danger of being caught in one of these cycles.

Bobbles (North Sea Coast)

Choppy, short waves roused by wind.

Caitein (Gaelic)

First slight ruffling of the water after a calm.

Dringey (Lincolnshire)

Light rain that still manages to get you soaking wet.

The perfect word to yell out when you leave your umbrella at home.

Èit (Gaelic)

Practice of placing quartz stones in moorland streams so that they would sparkle in moonlight and thereby attract salmon to them in the late summer and autumn.

While this holds little practical utility for most of us today, it's an example of the complex relationship between humans and nature and our attempt at condensing seemingly disparate realms—vision; nighttime; hunting; seasons—into one word. Also, pay attention to Macfarlane's "user-value framework" explained below. To have a language that describes a world that doesn't include us in its workings is essential.

Feetings (Suffolk)

Footprints of creatures as they appear in the snow.

Flinchin (Scots)

Deceitful promise of better weather.

Weathermen have gotten better, but not that good...

Hot-spong (East Anglia)

Sudden power of heat felt when the sun comes from under a wind-shifted cloud.

Nothing like that feeling.

Lunkie (Scots)

Hole deliberately left in a wall for an animal to pass through.

Skiddle (Galloway)

To throw flat stones so that they skim on the surface of water.

I wrote an entire song to describe the feeling I had when doing this as a kid. Little did I know it was already named!

Squatted (Kent)

Splashed with mud by a passing vehicle.

Stravaig (Scots)

To wander aimlessly, unguided by outcome or destination.

Is this even practiced in a world with GPS?

Summer Geese (North Yorkshire)

Steam that rises from the moor when rain is followed by hot sunshine.

Ungive (Northamptonshire)

To thaw.

To create what he termed a "psychedelic society," the ethnobotanist Terence McKenna declared that we must completely remake "our fundamental ontological conceptions of reality." In order to accomplish this, he suggested a new language to address the new reality we are embarking upon. "A new reality will generate a new language," he wrote in his essay, "Psychedelic Society." "A new language will make a new reality legitimate and a part of this reality."

Humans structure reality by how we name things. A language is not only a means for transferring ideas and directives to others; it serves as a guiding philosophy for how you understand reality. McKenna was imagining a new future, yet he also knew that the archaic techniques of ecstasy provided by shamanism was a means for looking back to reconstruct our present reality. In some ways he was suggesting the resurrection of an old language for new purposes.

Likewise, British writer Robert Macfarlane (recently featured on the Think Again podcast) has devoted his career to understanding and, at times, translating the natural world (for us novices, at least). His book, Landmarks, is an attempt to create a dictionary of forgotten languages that describe the world in ways that help us to understand reality differently and, perhaps, more perceptively.

"We inhabit a post-pastoral terrain, full of modification and compromise," he writes, noting that we now have difficulty imagining reality outside of a "user-value framework." Indeed, environmental decimation would be impossible if we had a better way of discussing what is actually happening to the planet. The problem is the language of technology has displaced discussion of nature. A recent edition of the Oxford Junior Dictionary added words such as broadband, chatroom, and voice-mail while deleting actor, dandelion, and heron—words the gatekeepers decided were no longer relevant to the experience of childhood.

Yet, as Macfarlane writes, "language does not just register experience, it produces it." We educate children by the words we teach them. Australian environmental philosopher, Glenn Albrecht, coined the term solastalgia to describe "the pain or distress caused by the loss or lack of solace and the sense of desolation connected to the present state of one's home and territory." That's a word millions of his countrymen are feeling at this very moment.

When I asked Albrecht about Landmarks—Macfarlane offered an overwhelmingly positive blurb on Albrecht's book, Earth Emotions—he replied,

"One of the major things is the recovery of language, which is being lost in a world which is transforming so rapidly that the old words for the way that humans have culturally and bio-physically evolved are being lost. He's reviving them and putting them back into the language."

We can only see what we name. A culture deficient in terminology is incapable of registering what is being destroyed in terms of environmental as well as personal awareness. The above 15 words from Landmarks remind us of what is possible to imagine—and experience—when we have names for it.


Stay in touch with Derek on Twitter and Facebook. His next book is Hero's Dose: The Case For Psychedelics in Ritual and Therapy.

  • Melanie Katzman has 30 years of experience in her field, yet was advised to tell people she had just 20 years of experience so she wouldn't seem too out of touch.
  • Katzman strongly disagrees with that assessment of age in the workplace. Rather than see it as a liability, older professionals should embrace their age and experience. They can see patterns more broadly, plus they have deep network connections, information, and the desire to be generous.
  • "Research shows us that generativity flows downhill," says Katzman. "... New recruits and aging boomers can really change the world together but we have to not be afraid of stating our age."

  • Nonviolent protests designed to effect change are a common occurrence around the world, especially today.
  • While they may seem to be a sign of sour grapes or contrarianism, there is a serious philosophical backing to them.
  • Thinkers from Thoreau to Gandhi and King have made the case for civil disobedience as a legitimate route to change.

If you're reading this, there is a fair chance that you are either near or aware of a major act of civil disobedience happening right now. From Hong Kong to Chile, the wave of global protest movements has made headlines and tangible changes around the world. These protests have been generally nonviolent, and have focused attention on a variety of issues that plague modern society. The fact that you are probably thinking of about three of these movements right now is a testament to the power of civil disobedience.

While most people know that civil disobedience has a long and noble history, with great campaigns being carried out by the likes of Gandhi, King, and Chavez, fewer know of the serious philosophy behind the idea of nonviolent resistance. That is why today, we'll dive into the intellectual background behind making a stand against the way things are.

The law will never make men free; it is men who have got to make the law free. – Henry David Thoreau

On the 24th or 25th of July 1846, American writer Henry David Thoreau was placed under arrest while walking to the shoemakers for refusing to pay the poll tax. While he had enough money to pay the bill, he refused to pay on the grounds that the money would go to finance the Mexican-American war, which he found to be unjust, and the institution of slavery, which he detested.

He spent one night in jail. Someone, widely believed to be his aunt, paid the bill, and he was released the next morning. He then went to get his shoe fixed.

While no lasting harm was done, Thoreau used the incident as a reason to put his ideas on lawbreaking for good to paper. The resultant essay, commonly known as Civil Disobedience, is a classic of American political thought and has influenced thinkers around the world.

Thoreau's reasoning is easy to follow, he points out that there is such a thing as justice but that not all laws adhere to it. This presents any lover of justice with a problem:

"Unjust laws exist; shall we be content to obey them, or shall we endeavor to amend them, and obey them until we have succeeded, or shall we transgress them at once?

Perhaps obviously, he thinks the solution is the last one. He argues that just because the state is carrying out a particular policy doesn't mean that the individual is obligated to sit quietly and accept it if it is unjust. Everybody has a conscience, and they must follow it.

While it is possible that waiting until the next election could be an effective method of altering the law, Thoreau reminds us that people don't live forever and that such methods "take too much time." Furthermore, a person who obeys an unjust law for years acquiesces to the injustice. Instead, it is just to act now and prevent yourself from being an accomplice to injustice.

As an illustration, he compares the state to a machine. While he admits that sometimes the machine might incidentally create injustices, other times, the injustice is systemic and directly results from bad policy. In such a case, the only thing for a just man to do is to "Let your life be a counter friction to stop the machine."

He further calls for us to "Cast your whole vote, not a strip of paper merely, but your whole influence," rather than sit back and let the majority run things unjustly. He goes on to imagine what would happen if masses of people stopped paying their taxes while the government still uses them to promote unjust laws and notes that it is more likely that there would be policy changes then mass arrests.

While it might look like Thoreau is just trying to get out of his taxes, he says explicitly that he would be happy to pay a highway tax, since that only helps people. However, since he cannot trace the route of his money as it works its way through the bureaucracy, he finds it better to avoid showing allegiance to the state at all through paying anything.

If you are noticing a few radical notions here and there, you're not seeing things. Thoreau's ideas are part of the foundation of the school of thought known as individualist anarchism. This school, like many strains of anarchism, views the state as "expedient" at best and a threat to freedom and dignity at the worst. While Thoreau wasn't a bomb thrower, he notes in his essay that the American Constitution has many excellent features, he firmly believed the state would wither away as society advanced to a point where it was no longer needed.

He is also an influence on the schools of anarcho-pacifism, green anarchism, and anarcho-primitivism.

The lasting influence of Civil Disobedience

The essay directly inspired Mahatma Gandhi, whose brand of nonviolent resistance to British rule in India would inspire Martin Luther King Jr. and Cesar Chavez in the United States. Dr. King would write his own essay, The Letter from Birmingham Jail, expanding on the same themes.

King's arguments are less anarchistic than Thoreau's, but the basic principals remain the same; there is such a thing as justice, a person has no obligation to follow an unjust law, and a person is morally obligated to break a law that promotes injustice.

Dr. King's letter, written while in jail as opposed to just after leaving, also adds a strategic element to the analysis of nonviolent protest.

"You may well ask: 'Why direct action? Why sit ins, marches and so forth? Isn't negotiation a better path?' You are quite right in calling for negotiation. Indeed, this is the very purpose of direct action. Nonviolent direct action seeks to create such a crisis and foster such a tension that a community which has constantly refused to negotiate is forced to confront the issue. It seeks so to dramatize the issue that it can no longer be ignored. My citing the creation of tension as part of the work of the nonviolent resister may sound rather shocking. But I must confess that I am not afraid of the word "tension." I have earnestly opposed violent tension, but there is a type of constructive, nonviolent tension which is necessary for growth. Just as Socrates felt that it was necessary to create a tension in the mind so that individuals could rise from the bondage of myths and half-truths to the unfettered realm of creative analysis and objective appraisal, so must we see the need for nonviolent gadflies to create the kind of tension in society that will help men rise from the dark depths of prejudice and racism to the majestic heights of understanding and brotherhood. The purpose of our direct-action program is to create a situation so crisis packed that it will inevitably open the door to negotiation."

As you can see, King believes that nonviolent demonstrations can bring ignored issues to the forefront of public opinion. It is then possible for progress to be made on those issues. This idea isn't totally unique to King; a similar philosophy was used by Emmeline Pankhurst during the suffrage movement, though she was much more open to destructive tactics.

Nonviolent resistance has a long and noble history of creating positive change without resorting to destruction. Thinkers like King and Thoreau make excellent arguments as to why we should not be content with injustice and slow progress but should instead take action to improve our situation.

So next time a protest march inconveniences you, remember that the participants are carrying on a well thought out tradition, and maybe try to hear them out before you dismiss them.

  • The Battle of Britain is widely recognized as one of the most significant battles that occurred during World War II. It marked the first major victory of the Allied forces and shifted the tide of the war.
  • Historians, however, have long debated the deciding factor in the British victory and German defeat.
  • A new mathematical model took into account numerous alternative tactics that the German's could have made and found that just two tweaks stood between them and victory over Britain.

Soon after the Nazis took control of France in June 1940 they began a military campaign against Britain. For three months, the Luftwaffe bombed targets in Britain, countered by the Royal Air Force (RAF). Their targets were sporadic: First, the Luftwaffe attacked ports and shipping centers, then RAF bases, then strategic infrastructure, and finally, civilians and politically significant sites. This military campaign was known as the Battle of Britain, which included the series of high-intensity night bombings known as the Blitz.

Defeating the RAF was crucial before the German army could launch a land invasion of Britain, but ultimately, the military campaign became too costly for the German forces to sustain. The planned invasion was called off, and the campaign against Britain shifted its focus to blockading the island nation's access to the sea. This would become the German's first major defeat in the war and form a crucial turning point that would define its remainder.

In part, the British victory was won by the German's lack of preparation. Hitler never expected to need to invade Britain; after France fell, he expected Britain would recognize "her hopeless military situation" and agree to the favorable terms of surrender he had put forth. Historians have long debated what the Luftwaffe could have accomplished had the Germans developed a more comprehensive strategy.

Two strategic blunders

Now, historians and mathematicians from York St. John University have collaborated to produce a statistical model (docx download) capable of calculating what the likely outcomes of the Battle of Britain would have been had the circumstances been different.

Would the German war effort have fared better had they not bombed Britain at all? What if Hitler had begun his bombing campaign earlier, even by just a few weeks? What if they had focused their targets on RAF airfields for the entire course of the battle? Using a statistical technique called weighted bootstrapping, the researchers studied these and other alternatives.

"The weighted bootstrap technique allowed us to model alternative campaigns in which the Luftwaffe prolongs or contracts the different phases of the battle and varies its targets," said co-author Dr. Jaime Wood in a statement. Based on the different strategic decisions that the German forces could have made, the researchers' model enabled them to predict the likelihood that the events of a given day of fighting would or would not occur.

"The Luftwaffe would only have been able to make the necessary bases in France available to launch an air attack on Britain in June at the earliest, so our alternative campaign brings forward the air campaign by three weeks," continued Wood. "We tested the impact of this and the other counterfactuals by varying the probabilities with which we choose individual days."

Ultimately, two strategic tweaks shifted the odds significantly towards the Germans' favor. Had the German forces started their campaign earlier in the year and had they consistently targeted RAF airfields, an Allied victory would have been extremely unlikely.

Say the odds of a British victory in the real-world Battle of Britain stood at 50-50 (there's no real way of knowing what the actual odds are, so we'll just have to select an arbitrary figure). If this were the case, changing the start date of the campaign and focusing only on airfields would have reduced British chances at victory to just 10 percent. Even if a British victory stood at 98 percent, these changes would have cut them down to just 34 percent.

A tool for understanding history

This technique, said co-author Niall Mackay, "demonstrates just how finely-balanced the outcomes of some of the biggest moments of history were. Even when we use the actual days' events of the battle, make a small change of timing or emphasis to the arrangement of those days and things might have turned out very differently."

The researchers also claimed that their technique could be applied to other uncertain historical events. "Weighted bootstrapping can provide a natural and intuitive tool for historians to investigate unrealized possibilities, informing historical controversies and debates," said Mackay.

Using this technique, researchers can evaluate other what-ifs and gain insight into how differently influential events could have turned out if only the slightest things had changed. For now, at least, we can all be thankful that Hitler underestimated Britain's grit.