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Human Chemistry: Can You Create It at Work?
Robert Downey Jr.’s interview this week with reporter Krishnan Guru-Murthy of Channel 4 in the United Kingdom is drawing much attention there. Downey stood up and left the interview, ostensibly intended to promote The Avengers: Age of Ultron. Questions had veered toward his personal life and past problems. The interview provides an opportunity to examine how badly communication can go when there is a lack of chemistry between two people.
Interpersonal chemistry, a sense of attraction or mutual interest between two people, has long been a target of communication research. Factors that contribute to positive chemistry include physical attractiveness, proximity, responsiveness, similarity, and reciprocal liking. Mood, timing, and setting also contribute to chemistry, either positively or negatively.
When you watch the video, you will see that Downey appeared to be going through the motions. He was distracted, at best. Perhaps he was not in the mood for an interview. He frequently glanced away from the interviewer. His apparent defensiveness and discomfort signaled a lack of rapport with the interviewer. It could be argued that Guru-Murthy failed to read these cues, and that he transitioned too abruptly into raising personal questions. But, as in all relationships, it takes two people to create a disaster.
We’ve all experienced situations like this at work. You walk into a meeting and the other person looks like he or she is having a bad day. Often the tone is off. Tone is essential to establishing enough comfort with another person to accomplish your goals in a meeting. Once an uncomfortable tone is established, it takes an observant and skilled communicator to reset it.
Assuming you can’t simply offer to meet at a better time, here are some tone tips to help you observe and alter the chemistry between yourself and another person, particularly at work:
(1) Be sure to arrange the meeting in a location conducive to a relaxed conversation. A windowless or undecorated room can be a chemistry killer. Avoid a room that is too hot or too cold or one with uncomfortable or poorly arranged furniture.
(2) Establish some rapport at the start of the meeting. Even when two people have worked together for years, indicating an interest in the other is important. Rushing into the issue at hand often causes problems. In many companies, there is a tendency to quickly dispense with this aspect of talk. “How are the kids?” abruptly segues into the business at hand. Sometimes time pressures exist. Sometimes we imagine them. To pay attention to another person’s state of being — whether by asking about family, recalling the other person’s hobby, or offering some positive news — is to offer a gift that tends to elicit reciprocity.
(3) Notice whether the other person is distracted or appears to be closed off from the type of discussion you have in mind. Consider actually addressing that discomfort, injecting humor, or managing your own demeanor to create a more relaxed atmosphere.
(4) Every conversation has choice points, where observant communicators can alter tone and direction. Remaining attentive to when your conversation could benefit from a temporary diversion — perhaps away from a serious topic toward recalling past, positive working situations — can help you introduce some comfort and rapport into a situation that at first may appear bereft of personal chemistry.
The Downey interview is well worth watching. Putting aside blame on either party, look at the many clues along the way indicating the event is not going well. Either man could have steered the tone of the conversation away from the unfortunate outcome.
Guru-Murthy did make some efforts, but you can decide whether they were early enough and adequate to the task. Note how aspects of the location and time spent to establish initial rapport were overlooked. Choice points where the tone and topic might have been changed were disregarded. It’s an excellent case study — perhaps even better than the movie!
Kathleen also blogs here.
Innovation in manufacturing has crawled since the 1950s. That's about to speed up.
Here's why you might eat greenhouse gases in the future.
- The company's protein powder, "Solein," is similar in form and taste to wheat flour.
- Based on a concept developed by NASA, the product has wide potential as a carbon-neutral source of protein.
- The man-made "meat" industry just got even more interesting.
Seriously sustainable<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8xOTk0MDIzNS9vcmlnaW4ucG5nIiwiZXhwaXJlc19hdCI6MTYyMjM4NTMzMX0.BCEfYnn6C3z1zUHIS38xOWjXktgamNBi5iyqklSMYK8/img.png?width=980" id="ea524" class="rm-shortcode" data-rm-shortcode-id="50533380eeb18eb5833b6b6aa3abec38" data-rm-shortcode-name="rebelmouse-image" />
Image source: Solar Foods<p>Solar Foods makes Solein by extracting CO₂ from air using <a href="https://www.fastcompany.com/90356326/we-have-the-tech-to-suck-co2-from-the-air-but-can-it-suck-enough-to-make-a-difference" target="_blank">carbon-capture technology</a>, and then combines it with water, nutrients and vitamins, using 100 percent renewable solar energy from partner <a href="https://www.fortum.com" target="_blank">Fortum</a> to promote a natural fermentation process similar to the one that produces yeast and lactic acid bacteria.</p><p>When the company claims its single-celled protein is "free from agricultural limitations," they're not kidding. Being produced indoors means Solar Foods is not dependent on arable land, water (i.e., rain), or favorable weather.</p><p>The company is already working with the European Space Agency to develop foods for off-planet production and consumption. (The idea for Solein actually began at NASA.) They also see potential in bringing protein production to areas whose climate or ground conditions make conventional agriculture impossible.</p><p>And let's not forget all those <a href="https://www.bk.com/menu-item/impossible-whopper" target="_blank">beef-free burgers</a> based on pea and soy proteins currently gaining popularity. The environmental challenge of scaling up the supply of those plants to meet their high demand may provide an opening for the completely renewable Solein — the company could provide companies that produce animal-free "meats," such as <a href="https://www.beyondmeat.com/products/" target="_blank">Beyond Meat</a> and <a href="https://impossiblefoods.com" target="_blank">Impossible Foods</a>, a way to further reduce their environmental impact.</p>
The larger promise<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8xOTk0MDI0MS9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTY1NjU4MTg2OX0.7dZZYT5WEV_EupBuLVFwHynarTiz8RYR9aJtC6Ts2C4/img.jpg?width=980" id="3415d" class="rm-shortcode" data-rm-shortcode-id="2e6eebe06d795f844752f9e9d30040d7" data-rm-shortcode-name="rebelmouse-image" />
Image source: Solar Foods<p>The impact of the beef — and for that matter, poultry, pork, and fish — industries on our planet is widely recognized as one of the main drivers behind climate change, pollution, habitat loss, and antibiotic-resistant illness. From the cutting down of rainforests for cattle-grazing land, to runoff from factory farming of livestock and plants, to the disruption of the marine food chain, to the overuse of antibiotics in food animals, it's been disastrous.</p><p>The advent of a promising source of protein derived from two of the most renewable things we have, CO₂ and sunlight, <a href="https://solarfoods.fi/environmental-impact/" target="_blank">gets us out of the planet-destruction business</a> at the same time as it offers the promise of a stable, long-term solution to one of the world's most fundamental nutritional needs.</p>
Solar Foods' timetable<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8xOTk0MTEzMS9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTU5OTU1OTMwMn0.wnXh56iO_77x2XKV2uIPf78BKw4AJLUpmiyq_JBVGvo/img.jpg?width=1245&coordinates=172%2C146%2C62%2C135&height=700" id="0297c" class="rm-shortcode" data-rm-shortcode-id="125c9a98ec818f5c241fa28ef1423e67" data-rm-shortcode-name="rebelmouse-image" />
Image source: Lubsan / Shutterstock / Big Think<p>While company plans are always moderated by unforeseen events — including the availability of sufficient funding — Solar Foods plans a global commercial rollout for Solein in 2021 and to be producing two million meals annually, with a revenue of $800 million to $1.2 billion by 2023. By 2050, they hope to be providing sustenance to 9 billion people as part of a $500 billion protein market.</p><p>The project began in 2018, and this year, they anticipate achieving three things: Launching Solein (check), beginning the approval process certifying its safety as a Novel Food in the EU, and publishing plans for a 1,000-metric ton-per-year factory capable of producing 500 million meals annually.</p>
The protein powder Solein. Image source: SOLAR FOODS
SEAL training is the ultimate test of both mental and physical strength.
- The fact that U.S. Navy SEALs endure very rigorous training before entering the field is common knowledge, but just what happens at those facilities is less often discussed. In this video, former SEALs Brent Gleeson, David Goggins, and Eric Greitens (as well as authors Jesse Itzler and Jamie Wheal) talk about how the 18-month program is designed to build elite, disciplined operatives with immense mental toughness and resilience.
- Wheal dives into the cutting-edge technology and science that the navy uses to prepare these individuals. Itzler shares his experience meeting and briefly living with Goggins (who was also an Army Ranger) and the things he learned about pushing past perceived limits.
- Goggins dives into why you should leave your comfort zone, introduces the 40 percent rule, and explains why the biggest battle we all face is the one in our own minds. "Usually whatever's in front of you isn't as big as you make it out to be," says the SEAL turned motivational speaker. "We start to make these very small things enormous because we allow our minds to take control and go away from us. We have to regain control of our mind."
Pandemic-inspired housing innovation will collide with techno-acceleration.