Nothing Says "Thank You" Quite Like a Handwritten Note
Thank you notes are great for following up with a prospective employer, reconnecting with an old friend, expressing gratitude for spectacular service, or just letting someone know you care.
Yesterday afternoon, I went through an experience that left me quite admittedly bewildered.
Some sort of miscommunication over a claim had arisen between my insurance company and doctor that resulted in me being sent a bill for some ungodly amount of money to cover a basic check-up. Thus, I was left with the unhappy task of having to call my provider, no doubt to sit on hold for at least a decade until finally being connected to the surliest customer service representative this side of Mos Eisley spaceport.
And yet, pretty much the exact opposite happened. I sat on hold for a minimal amount of time. The woman who answered was kind, patient, and understanding. My issue was resolved promptly after she went above and beyond to find the root of the problem.
It was amazing. As horrific as bad customer service calls can be (looking at you, Comcast), the positive ones feel so much better. I went in thinking I'd be dragged through the depths of insurance hell. Instead, I came away feeling a bright sense of, "hey, the world's not such a bad place after all."
So what's the point of this anecdote? My immediate thought after hanging up was "how can I really express my thanks?" That's when I turned to the mode of communication most preferred by characters on Downton Abbey (as well as your cat-ridden great-aunt): the handwritten note.
There's a lovely piece over at The Huffington Post right now all about when and how to write the perfect thank you card. It's well worth a read if you want to know more about note etiquette, but the main thing I took away is that nothing will express your gracious appreciation quite like a handwritten note. It's a gesture both classy and thoughtful. Jotting down even a few words expresses to the recipient that you took time out of your day to do something for them.
As for when thank you notes are appropriate, there's hardly a context in which one would be deemed inappropriate. In fact, you should send one along whenever you interview for a job or open a gift in the absence of the giver. In my case above, my experience was so refreshing that I want the company to reward the employee who had answered my call. If more people sent thank you notes every time a worker made their day, good employees in all industries would be more appreciated by their companies. Everytime someone goes above and beyond for you, taking time to send a thank you note to the corporate office says "I want this to be the norm every time I call."
And that's reason enough to take 5 minutes and a 46 cent stamp to pass along your gratitude.
Read more at Huffington Post
Photo credit: Deerfield Photo / Shutterstock
Swipe right to make the connections that could change your career.
Swipe right. Match. Meet over coffee or set up a call.
No, we aren't talking about Tinder. Introducing Shapr, a free app that helps people with synergistic professional goals and skill sets easily meet and collaborate.
A NASA astronomer explains how astronauts dispose of their, uh, dark matter.
- When nature calls in micro-gravity, astronauts must answer. Space agencies have developed suction-based toilets – with a camera built in to ensure all the waste is contained before "flushing".
- Yes, there have been floaters in space. The early days of space exploration were a learning curve!
- Amazingly, you don't need gravity to digest food. Peristalsis, the process by which your throat and intestines squeeze themselves, actually moves food and water through your digestive system without gravity at all.
She met mere mortals with and without the Vatican's approval.
- For centuries, the Virgin Mary has appeared to the faithful, requesting devotion and promising comfort.
- These maps show the geography of Marian apparitions – the handful approved by the Vatican, and many others.
- Historically, Europe is where most apparitions have been reported, but the U.S. is pretty fertile ground too.
A growing body of research shows promising signs that the keto diet might be able to improve mental health.
- The keto diet is known to be an effective tool for weight loss, however its effects on mental health remain largely unclear.
- Recent studies suggests that the keto diet might be an effective tool for treating depression, and clearing up so-called "brain fog," though scientists caution more research is necessary before it can be recommended as a treatment.
- Any experiments with the keto diet are best done in conjunction with a doctor, considering some people face problems when transitioning to the low-carb diet.
SMARTER FASTER trademarks owned by The Big Think, Inc. All rights reserved.