Listening Will Add Gains to Your Business

The ability to talk is an important asset for people in business, but there's an invaluable amount of information your could learn about your clients if you just listen.

Ernest Hemingway once said, "I like to listen. I have learned a great deal from listening carefully. Most people never listen."


Talk may get you far in business, but there's a treasure trove of information you could learn from clients or the people around you if you just listen. Lindsay Lavine of the Fast Company has highlighted some great tips from experts to turn silence into your greatest asset for your business and personal life.

Know who you're talking to: Some people may not listen the way you would, so understand your clients' preferences. Marian Thier, Co-Founder of Listening Impact LLC, suggests you ask yourself about why are you speaking with this person, what you stand to learn from them, and what points can you make that will bring value?

You should have questions prepared to add to your own knowledge about them, which will add value to the conversation.

Get comfortable with uncomfortable silences: Eric Chen, a business professor at the University of St. Joseph, believes, “Our society rewards people that talk a lot. We’ve forgotten how to listen.” But silence can be a more powerful tool.

Use long pauses to your advantage and train yourself not to jump-in to fill them. People don't like uncomfortable silences (that's why they're called uncomfortable silences), so oftentimes they'll blurt something out. In these moments of unfiltered talking, a person could reveal or divulge some very powerful information—something they shouldn't have told you.

If you're constantly thinking about the next question or the next thing to say, you could easily miss out on a golden nugget you were waiting for.

Watch and listen: Body language can speak louder than words. Do they look closed off or are they open when they talk? Watch how they act while they speak and you can get a better sense of what's being said. Listen and watch what they're saying to you, so you can really hear them out. You may get a better understanding as to where this person is coming from on a personal level, which will better allow you to frame your answers.

See their words: Reading and listening helps you to retain and focus on what's being said. Visualizing as well as hearing their words is a trick that Amy Ogden, Vice President of Brand Development for J Public Relations, uses. It's tempting to start planning your response before the speaker has finished. This method allows you to remain in the now with the speaker and frame your question after they're finished, and if there's a little silence, refer back to the second tip.

Read more at Fast Company

Photo Credit: Champion studi/ Shutterstock

'Upstreamism': Your zip code affects your health as much as genetics

Upstreamism advocate Rishi Manchanda calls us to understand health not as a "personal responsibility" but a "common good."

Sponsored by Northwell Health
  • Upstreamism tasks health care professionals to combat unhealthy social and cultural influences that exist outside — or upstream — of medical facilities.
  • Patients from low-income neighborhoods are most at risk of negative health impacts.
  • Thankfully, health care professionals are not alone. Upstreamism is increasingly part of our cultural consciousness.
Keep reading Show less

Meet the Bajau sea nomads — they can reportedly hold their breath for 13 minutes

The Bajau people's nomadic lifestyle has given them remarkable adaptions, enabling them to stay underwater for unbelievable periods of time. Their lifestyle, however, is quickly disappearing.

Wikimedia Commons
Culture & Religion
  • The Bajau people travel in small flotillas throughout the Phillipines, Malaysia, and Indonesia, hunting fish underwater for food.
  • Over the years, practicing this lifestyle has given the Bajau unique adaptations to swimming underwater. Many find it straightforward to dive up to 13 minutes 200 feet below the surface of the ocean.
  • Unfortunately, many disparate factors are erasing the traditional Bajau way of life.
Keep reading Show less

Should teachers be fired for nude pics from their past?

Lauren Miranda sent a nude selfie to a boyfriend years ago. Somehow one of her students discovered it.

Politics & Current Affairs
  • Math teacher Lauren Miranda was fired from her Long Island school when a topless selfie surfaced.
  • Miranda had only shared the photo with her ex-boyfriend, who is also a teacher in the school district.
  • She's suing the school for $3 million as well as getting her job back, citing gender discrimination.
Keep reading Show less

Scientists create a "lifelike" material that has metabolism and can self-reproduce

An innovation may lead to lifelike evolving machines.

Shogo Hamada/Cornell University
Surprising Science
  • Scientists at Cornell University devise a material with 3 key traits of life.
  • The goal for the researchers is not to create life but lifelike machines.
  • The researchers were able to program metabolism into the material's DNA.
Keep reading Show less