Skip to content
Guest Thinkers

Any job that does not require face-to-face contact with a customer can be outsourced

Richard Longworth says…


n

n

Most of [the] earlier outsourcing dealt with manufacturing and factory workers. . . . The newest wave is different. It’s white-collar outsourcing . . . and it can hit anyone whose job isn’t absolutely nailed down. . . . Basically, any job that does not require face-to-face contact with a customer can be outsourced. Defense attorneys who must appear in a Wisconsin court cannot be in India, but real estate lawyers searching titles can. An Indiana X-ray technician has to be in the same room with the patient; the doctors who read the X-rays can be anywhere. Barbers in Columbus, taxi drivers in Chicago, and kindergarten teachers in Des Moines are outsource-proof. Stockbrokers and tax accountants aren’t. All this is happening now. . . . ‘Anything that can be sent over a wire can be outsourced, anything fungible is up for grabs, any tradable service anywhere in the world. Fifty percent of global GDP is services, and a lot of that is tradable.’ (pp. 11–12)

n

[Caught in the Middle: America’s Heartland in the Age of Globalism]

n


Related

Up Next

We are the biggest obstacle

Michael Port says…Revolution is about one person at a time experiencing their own personal empowerment against an existing, deficient (small thinking) system. (p. 13)We are the biggest obstacle that stands […]