How to make your employees more creative
As Dan Bobinski points out in an opinion piece for Management Issues, managers need to spend more time listening to their workers and encouraging them to be creative:
"I can't tell you how many times I've walked into
businesses and seen people - okay, the leadership - walking around with
their shields up. Don't they remember what it was like to be part of
the rank-and-file? Don't they know that their employees have great
ideas for how to make things better?
And yet like a Klingon
cruiser patrolling the neutral zone, their domineering presence results
in people giving them a wide berth. I know it's not always intentional,
but this kills creativity and productivity.
For senior managers
who believe that workers are trying to get away with as much as
possible by doing as little as possible, perhaps - just perhaps - it's
how you interact that needs a second look."
With this mind, Bobinski suggests (with a nod to Deming) that there are lead-managers and there are bosses. Lead-managers truly engage their workers and inspire them to contribute to the workplace, while bosses tend to put a damper on creative thought in the workplace.
[image: The bad boss]
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When we first set the Dark Horse Project in motion, fulfillment was the last thing on our minds. We were hoping to uncover specific and possibly idiosyncratic study methods, learning techniques, and rehearsal regimes that dark horses used to attain excellence. Our training made us resistant to ambiguous variables that were difficult to quantify, and personal fulfillment seemed downright foggy. But our training also taught us never to ignore the evidence, no matter how much it violated our expectations.
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