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How to get better at empathy despite practicing social distancing
Isolation and empathy are by no means mutually exclusive.
- As we began prepping for isolation at home, there was a strange sense of disassociation, as if there was no need to think of or care for others and that it was everyone for themselves.
- The pandemic, interestingly enough, put many of us in a situation of "forced empathy."
- In reality, we are all "first responders" in the need for empathy, as countless anecdotes about inspiring acts of compassion during the pandemic attest.
It was mid-March when most of us realized that whether or not we contracted COVID-19, our lives were about to change pretty dramatically. As we began prepping for a retreat into our "bubbles" to ride it out, there was a strange sense of disassociation.
It was as if the looming isolation meant there was no need to think of or care for others, that it was everyone for themselves.
We saw this play out with the panicked hoarding of essential supplies, and the way we avoided each other's eyes at the grocery store. We went into this thinking we had to take care of ourselves and our families first, and to an extent that was true. We do need to take responsibility for ourselves.
Yet I've come to realize in recent weeks that the exact opposite reaction, which we can see taking place around the world as well, is one of the most striking features of the pandemic. Isolation and empathy are by no means mutually exclusive. In fact, if we had acted with more empathy from the start, it's possible that humanity could have dramatically changed the outcome.
Forced solitude calls for empathy
As we retreated, we became isolated. And isolation breeds loneliness, reason enough to act with more empathy.
Emily Cross, a professor of Social Robotics at Macquarie University, and Anna Henschel, PhD candidate in Psychology & Neuroscience at the University of Glasgow, cite brain scan studies that show subcortical regions being activated differently depending on whether we receive pleasurable or stressful sensations.
"When we feel lonely and rejected, brain regions associated with distress and rumination are activated," the two recently pointed out in The Conversation. "Lonely people also have a more negative focus and anxiously scrutinise people's intentions. Sometimes this can become so strong that it makes us feel even more lonely – creating a vicious cycle."
Social media can help break this cycle, but often has the exact opposite effect. Cross and Henschel believe that much of the reinforced loneliness caused by social media can be traced back to the lack of all-important non-verbal cues, such as a facial expressions and body language. "These allow us to gauge the tone and context of a social encounter," they asserted. "When this information is missing, we perceive fewer friendly cues from others."
I see this every day on social media, as the "middle ground" is shouted down by the strident voices on either side of political divides. While armed protesters rail against harried lawmakers and exhausted healthcare workers, I think the majority of us are a bit stunned by what brought us to this place.
The pandemic, interestingly enough, put many of us in a situation of "forced empathy," as Eve Fairbanks recently explained in The New Republic. After traveling internationally and reporting symptoms consistent with COVID-19, she underwent testing then waited four days for her (negative) results.
"No individual can control a virus, despite what the president might wish," she wrote. "But before I got tested—the current state of millions of Americans—I felt helpless over not only my own fate but also the fate of all the others I might have infected. It's a rare thing to feel a stranger's potential pain so intimately."
This is why so many of us consent to wearing masks; we aren't necessarily protecting ourselves but protecting others from possible infection. It's forced empathy, and for many, it feels strangely rewarding to act on it.
Born empathic or learned behavior?
True empaths already know what it feels like to be keenly aware of other people's needs, stresses, and feelings. In times of widespread stress and anxiety, this can have some significant drawbacks, noted Jonathan Fields, producer of the critically acclaimed Good Life Project podcast.
"When someone else is in pain, it can be hard to dissociate from it," Fields recently wrote in Psychology Today. "Whether you know them or not. It can also stop you from being able to help someone else. You're of no use beyond being a warm body to commiserate, when their pain paralyzes you as much as them."
Yet he believes that "to feel is to live," and we must stay mindful to avoid being drawn in too deeply to others pain, to the point where we are no longer able to help.
The payoff? Being more empathetic doesn't just help others; it has personal benefits, noted Elizabeth Segal, PhD, in Psychology Today. Segal believes empathy can:
- Help us make better decisions
- Connect us more deeply to others
- Lower stress
- Provide antidotes to burnout
- Guide our moral compass
"Empathy is a foundation for the moral behaviors that create healthier communities, from which all of us benefit," she wrote.
We can learn to show more empathy toward others, and this pandemic gives us a perfect "training ground" if you will. It all starts with simple steps that anyone can master:
- Engage in acts of service
- Observe others acting with empathy
- Listen to others, without the need to insert your own opinion
- Actively imagine yourself in another's position
Taking a leadership role in the move toward empathy
In reality, we are all "first responders" in the need for empathy, as countless anecdotes about inspiring acts of compassion during the pandemic attest. I was particularly touched by the story of a Tennessee man who, worried about his mother and others in her retirement community, brought his guitar and serenaded residents outside their windows.
We see others leading with empathy around the globe. Italians signing to each other from their balconies; kids in the U.S. mowing their neighbor's lawns; volunteers sewing thousands and thousands of face masks for health care workers.
Unfortunately, we also see plenty of people who are most definitely not getting this right. As CNN's Chief Political Analyst Gloria Borger reminded us at the end of March, President Trump gives us a prime example of self-centeredness and a distinct lack of empathy. "By tweeting a New York Times story about the millions of viewers his evening news conferences attract, the President made one thing clear: In his mind, it's all about him," Borger wrote.
On the other hand, we see leaders like New Zealand's Prime Minister Jacinda Ardern lead with empathy first. "People feel that Ardern 'doesn't preach at them; she's standing with them,'" Helen Clark, New Zealand's prime minister from 1999 to 2008, told Uri Friedman of The Atlantic.
Ardern video chats with her nation from her remote location, dressed down and with her children's toys often visible in the background. She is authentic and real, even apologizing for using the national emergency alert sirens to get out the shelter-in-place message.
And her country is responding. Out of a population of nearly 5 million, only 20 people have died from the virus as of early May, thanks in large part to willing compliance with widespread testing and quarantining mandates. Her empathetic approach has no doubt saved lives.
Stop looking for empathy, and start delivering it
We must stop looking for empathy (even if we wish our own political leadership cared more about us than their election prospects) and begin delivering it. Dan Kerber, VP of Business Operations for Ericsson, wrote a beautiful piece on how we can lead our teams with empathy during this stressful time. He stresses the importance of treating our employees with kindness and basic humanity:
- We can be flexible with schedules and more understanding of workers who are home with kids.
- We can help our teams set boundaries on their working time, not expecting them to answer in their off hours.
- We can welcome their family members into the conversation, not being phased if the little ones toddle into the room or the cat jumps up on the keyboard.
- We can make sure they have the resources and support they need to continue working and stay mentally healthy.
Eventually we can carry this attitude forward as we come out of this pandemic. In all of this, the prevailing questions for business leaders might be "How can I help?"
We will all come out of this changed in some way. We get to decide if those changes will be made intentionally, or forced on us by our circumstances. Let's choose wisely, and bring a more empathetic mindset with us.
What is human dignity? Here's a primer, told through 200 years of great essays, lectures, and novels.
- Human dignity means that each of our lives have an unimpeachable value simply because we are human, and therefore we are deserving of a baseline level of respect.
- That baseline requires more than the absence of violence, discrimination, and authoritarianism. It means giving individuals the freedom to pursue their own happiness and purpose.
- We look at incredible writings from the last 200 years that illustrate the push for human dignity in regards to slavery, equality, communism, free speech and education.
The inherent worth of all human beings<p>Human dignity is the inherent worth of each individual human being. Recognizing human dignity means respecting human beings' special value—value that sets us apart from other animals; value that is intrinsic and cannot be lost.</p> <p>Liberalism—the broad political philosophy that organizes society around liberty, justice, and equality—is rooted in the idea of human dignity. Liberalism assumes each of our lives, plans, and preferences have some unimpeachable value, not because of any objective evaluation or contribution to a greater good, but simply because they belong to a human being. We are human, and therefore deserving of a baseline level of respect. </p> <p>Because so many of us take human dignity for granted—just a fact of our humanness—it's usually only when someone's dignity is ignored or violated that we feel compelled to talk about it. </p> <p>But human dignity means more than the absence of violence, discrimination, and authoritarianism. It means giving individuals the freedom to pursue their own happiness and purpose—a freedom that can be hampered by restrictive social institutions or the tyranny of the majority. The liberal ideal of the good society is not just peaceful but also pluralistic: It is a society in which we respect others' right to think and live differently than we do.</p>
From the 19th century to today<p>With <a href="https://books.google.com/ngrams/graph?year_start=1800&year_end=2019&content=human+dignity&corpus=26&smoothing=3&direct_url=t1%3B%2Chuman%20dignity%3B%2Cc0" target="_blank" rel="noopener noreferrer">Google Books Ngram Viewer</a>, we can chart mentions of human dignity from 1800-2019.</p><img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNDg0ODU0My9vcmlnaW4ucG5nIiwiZXhwaXJlc19hdCI6MTY1MTUwMzE4MX0.bu0D_0uQuyNLyJjfRESNhu7twkJ5nxu8pQtfa1w3hZs/img.png?width=980" id="7ef38" class="rm-shortcode" data-rm-shortcode-id="9974c7bef3812fcb36858f325889e3c6" data-rm-shortcode-name="rebelmouse-image" />
American novelist, writer, playwright, poet, essayist and civil rights activist James Baldwin at his home in Saint-Paul-de-Vence, southern France, on November 6, 1979.
Credit: Ralph Gatti/AFP via Getty Images
The future of dignity<p>Around the world, people are still working toward the full and equal recognition of human dignity. Every year, new speeches and writings help us understand what dignity is—not only what it looks like when dignity is violated but also what it looks like when dignity is honored. In his posthumous essay, Congressman Lewis wrote, "When historians pick up their pens to write the story of the 21st century, let them say that it was your generation who laid down the heavy burdens of hate at last and that peace finally triumphed over violence, aggression and war."</p> <p>The more we talk about human dignity, the better we understand it. And the sooner we can make progress toward a shared vision of peace, freedom, and mutual respect for all. </p>
Scientists find that bursts of gamma rays may exceed the speed of light and cause time-reversibility.
- Astrophysicists propose that gamma-ray bursts may exceed the speed of light.
- The superluminal jets may also be responsible for time-reversibility.
- The finding doesn't go against Einstein's theory because this effect happens in the jet medium not a vacuum.
Jet bursting out of a blazar. Black-hole-powered galaxies called blazars are the most common sources detected by NASA's Fermi Gamma-ray Space Telescope.
Cosmic death beams: Understanding gamma ray bursts<div class="rm-shortcode" data-media_id="cu2knVEk" data-player_id="FvQKszTI" data-rm-shortcode-id="c6cfd20fdf31c82cb206ade8ce21ba3f"> <div id="botr_cu2knVEk_FvQKszTI_div" class="jwplayer-media" data-jwplayer-video-src="https://content.jwplatform.com/players/cu2knVEk-FvQKszTI.js"> <img src="https://cdn.jwplayer.com/thumbs/cu2knVEk-1920.jpg" class="jwplayer-media-preview" /> </div> <script src="https://content.jwplatform.com/players/cu2knVEk-FvQKszTI.js"></script> </div>
Is Bitcoin akin to 'digital gold'?
- In October, PayPal announced that it would begin allowing users to buy, sell, and hold cryptocurrencies.
- Other major fintech companies—Square, Fidelity, SoFi—have also recently begun investing heavily in cryptocurrencies.
- While prices are volatile, many investors believe cryptocurrencies are a relatively safe bet because blockchain technology will prove itself over the long term.
Presentation slide from Sanja Kon's presentation on the evolution of money at 2020 Web Summit
Credit: Sanja Kon<p>The move came shortly after the payments company Square invested $50 million into Bitcoin, and after Fidelity announced that it was opening a Bitcoin fund into which qualified purchasers could invest <a href="https://www.bloomberg.com/news/articles/2020-08-26/fidelity-launches-inaugural-bitcoin-fund-for-wealthy-investors" target="_blank">(minimum investment: $100,000)</a>. Together, this institutional backing might have something to do with Bitcoin's recent surge back to near its 2017 price peak of $19,783. (Bitcoin is listed at 19,384.30 as of Dec. 3.)<br></p>
Presentation slide from Sanja Kon's presentation on the evolution of money at 2020 Web Summit
Credit: Sanja Kon<p>But more importantly, it suggests cryptocurrencies might soon have the opportunity to prove themselves in real-world use cases. After all, skeptics have long doubted the ability of cryptocurrencies to go mainstream as a form of everyday payment. But people seem increasingly comfortable with digital payment systems.</p><p style="margin-left: 20px;">"The entire world is going to come into digital first," Schulman said at Web Summit, adding that PayPal's services already go hand-in-hand with cryptocurrencies. "As we thought about it, digital wallets are a natural complement to digital currencies. We've got over 360 million digital wallets and we need to embrace cryptocurrencies."</p><p>Sanja Kon, vice president of global partnerships at the cryptocurrency payments processor company UTRUST, also spoke at Web Summit about the increasing adoption of digital payments:</p><p style="margin-left: 20px;">"Physical cash is becoming more and more obsolete. And the next step in the evolution is digital currency."</p><p>Kon noted some of the inherent advantages of cryptocurrencies, namely ownership. </p><p style="margin-left: 20px;">"For many people, this is really the main benefit of cryptocurrency: Users owning cryptocurrencies are able to control how they spend their money without dealing with any intermediary authority like a bank or a government, for example," Kon said, adding that there are no bank fees associated with cryptocurrencies, and that international transaction fees are significantly lower than wire transfers of fiat currency.</p><p>Kon said cryptocurrencies have unique growth opportunities in areas where people aren't integrated into modern banking systems:</p><p style="margin-left: 20px;">"With cryptocurrencies and blockchain, with the use of just a smartphone and access to internet, Bitcoin and cryptocurrencies can be available to populations of people and users without access to the traditional banking system."</p>
Bitcoin as 'digital gold'<p>Still, it could take years for people to start using cryptocurrencies for everyday purchases on a large scale. Despite this, many cryptocurrency advocates see digital currencies, particularly Bitcoin, as a way to store value—digital gold, essentially.</p><p style="margin-left: 20px;">"I don't think Bitcoin is going to be used as a transactional currency anytime in the next five years," billionaire investor Mike Novogratz recently told <a href="https://www.bloomberg.com/news/articles/2020-10-23/novogratz-says-bitcoin-is-digital-gold-not-a-currency-for-now?srnd=markets-vp" target="_blank">Bloomberg</a>. "Bitcoin is being used as a store of value. [...] "Bitcoin as a gold, as digital gold, is just going to keep going higher. More and more people are going to want it as some portion of their portfolio."</p><p>There are obvious parallels between gold and Bitcoin: Both are mined, do not degrade over time, are finite in supply, and aren't directly tied to the value of fiat currency, making them <a href="https://www.reuters.com/article/us-gold-inflation/gold-as-an-inflation-hedge-well-sort-of-idUSKCN1GD516" target="_blank" rel="noopener noreferrer">relatively invulnerable to inflation</a>. The obvious objection is that the price of Bitcoin, and cryptocurrencies in general, is far more volatile than gold.</p><p>But for investors who believe the inherent value of cryptocurrency technology will prove itself over the long term, these price fluctuations are just bumps on the long road to the future of currency. </p><p style="margin-left: 20px;">"It's no longer a debate if crypto is a thing, if Bitcoin is an asset, if the blockchain is going to be part of the financial infrastructure," Novogratz said. "It's not if, it's when, and so every single company has to have a plan now."</p>
Singapore has approved the sale of a lab-grown meat product in an effort to secure its food supplies against disease and climate change.
Approve for your dining pleasure<span style="display:block;position:relative;padding-top:56.25%;" class="rm-shortcode" data-rm-shortcode-id="dd3f57f8baf14e654812d30a309d1f17"><iframe type="lazy-iframe" data-runner-src="https://www.youtube.com/embed/307gysA18_E?rel=0" width="100%" height="auto" frameborder="0" scrolling="no" style="position:absolute;top:0;left:0;width:100%;height:100%;"></iframe></span><p><a href="https://www.ju.st/en-us" target="_blank" rel="noopener noreferrer">Eat Just</a>, a company that produces animal-alternative food products, announced the news earlier this week. In what the company is calling a world first, Singapore has given it permission for a small-scale commercial launch of their GOOD Meat brand product line. For the initial run, the cultured chicken meat will be sold as an ingredient in "chicken bites."</p><p>"Singapore has long been a leader in innovation of all kinds, from information technology to biologics to now leading the world in building a healthier, safer food system. I'm sure that our regulatory approval for cultured meat will be the first of many in Singapore and in countries around the globe," Josh Tetrick, co-founder and CEO of Eat Just, <a href="https://www.businesswire.com/news/home/20201201006251/en/Eat-Just-Granted-World%E2%80%99s-First-Regulatory-Approval-for-Cultured-Meat" target="_blank" rel="noopener noreferrer">said in a release</a>.</p><p>According to the release, Eat Just underwent an extensive safety review by the Singapore Food Agency. It provided officials "details on the purity, identity and stability of chicken cells during the manufacturing process, as well as a detailed description of the manufacturing process which demonstrated that harvested cultured chicken met quality controls and a rigorous food safety monitoring system." It also demonstrated the consistency of its production by running more than 20 cycles in its 1,200-liter bioreactors.</p><p>While Eat Just did not offer details on its propriety process, it likely follows <a href="https://www.newscientist.com/article/mg24032080-400-accelerating-the-cultured-meat-revolution/" target="_blank" rel="noopener noreferrer">one similar to other lab-grown meats</a>. It starts with muscle cell samples drawn from a living animal. Technicians then isolate stem cells from the sample and culture them <em>in vitro</em>. These cultured stem cells are then placed in a bioreactor, essentially a fermenter for fleshy cells. The bioreactor contains scaffolding materials to keep the growing tissue from falling apart as well as a growth material—the sugars, salts, and other nutrients the tissue needs to grow. As the cells grow, they begin to differentiate into the muscle, fat, and other cells of meat tissue. Once grown, the tissues are formed into a meat product to be shipped to restaurants and supermarkets.</p>
An abattoir abatement?<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNDg2Mjg5OS9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTYyODg1NDI3N30.AYmFJfWQbPjK-o1IatyFHL-OLjcfXBMmQKYyvz4oT3s/img.jpg?width=980" id="8a82d" class="rm-shortcode" data-rm-shortcode-id="93f824fe4c6f397ab2b65e4665847e71" data-rm-shortcode-name="rebelmouse-image" />
A graph showing the number of animals slaughtered in the United States per year from 1961–2018.
Credit: Our World in Data<p>Singapore's approval is an important step in support for clean meats—so-called because they don't require animal slaughter and would likely leave a reduced carbon footprint—but hurdles remain before widespread adoption is possible.</p><p>The most glaring is the price. The first lab-grown hamburger was eaten in London in 2013. <a href="https://www.bbc.com/news/science-environment-23576143" target="_blank" rel="noopener noreferrer">It cost roughly $330,000</a>. As with any new technology, investment, iteration, and improved manufacturing will see the price drop substantially and quickly. For comparison, Eat Just's chicken will be priced equivalent to premium chicken.</p><p>Other hurdles include up-scaling production, <a href="https://www.nature.com/articles/d41586-019-00373-w" target="_blank" rel="noopener noreferrer">the need for further research</a>, and developing techniques to reliably produce in-demand meats such as fish and beef. Finally, not all countries may be as receptive as Singapore. Countries with large, entrenched meat industries may protect this legacy industry through a protracted and difficult regulatory process. Though, the meat industry itself is investing in lab-grown meat. Tyson Foods, for example, has <a href="https://euromeatnews.com/Article-Tyson-Foods-announces-investment-in-clean-meat/697" target="_blank" rel="noopener noreferrer">invested in the food-tech startup Memphis Meats</a>, the company that debuted the world's first beef meatball.</p><p>"I would imagine what will happen is the U.S., Western Europe and others will see what Singapore has been able to do, the rigours of the framework that they put together. And I would imagine that they will try to use it as a template to put their own framework together," <a href="https://www.reuters.com/article/us-eat-just-singapore/singapore-approves-sale-of-lab-grown-meat-in-world-first-idUSKBN28C06Z" target="_blank" rel="noopener noreferrer">Tetrick told Reuter's during an interview</a>.</p><p>Regardless of the challenges, the demand for meat substitutes is present and growing. In 2020, plant-based substitutes like Beyond Meat and Impossible foods <a href="https://bigthink.com/coronavirus/plant-based-meat" target="_self">gained a significant foothold in supermarkets</a> as meat-packing factories became coronavirus hotspots. The looming threat of climate change has also turned people away from meat as animal products. Livestock production is environmentally taxing and leaves <a href="http://css.umich.edu/factsheets/carbon-footprint-factsheet" target="_blank" rel="noopener noreferrer">a much larger carbon footprint</a> than grain and vegetable production. </p><p>Then there's the moral concern of animal cruelty. In 2018 alone, 302 million cows, 656 million turkeys, 1.48 billion pigs, and a gob-smacking 68 billion chickens were <a href="https://ourworldindata.org/grapher/animals-slaughtered-for-meat" target="_blank" rel="noopener noreferrer">slaughtered for meat worldwide</a>. And those figures do not include chickens killed in dairy or egg production.</p><p>If brought to scale and widely available, clean meats could become serious competitors to traditional meat. <a href="https://bigthink.com/technology-innovation/meat-alternatives" target="_self">One report has even predicted</a> that 60 percent of the meat people eat by 2040 won't come from slaughtered animals. It could be just the thing for people looking for a meat substitute but who find tofurkey as distasteful as, well tofurkey.</p>