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3 ways to get your point across while wearing a mask – tips from an award-winning speech coach
Distancing doesn't have to mean distant.
But the measures that help minimize your risk of COVID-19 can also have an impact on your interactions with others.
As you stroll the aisle of a supermarket, you approach someone who looks familiar. To avoid an awkward exchange, you flash them a friendly smile. It's not until you pass you remember: Your smile was hidden behind a mask. Unloading your groceries at home, you see your neighbor. You excitedly ask her how she is, but when she doesn't respond, you worry your mask has muffled your voice.
As the head coach for Mississippi State University's Speech and Debate Team, my job is to teach effective communication. Without question, masks have disrupted social interactions. But communication has many components. You can adjust and enhance your communication by focusing on some of the other pieces that aren't hidden behind a mask.
Facial expressions are the primary way people exhibit emotion and decipher the feelings of others. Happiness, sadness, surprise, disgust, fear and surprise can be communicated through facial expressions alone. But when part of the face is masked, it becomes more difficult to recognize these cues.
If you cannot read someone else's emotional state, your ability to empathize with them may be compromised. Likewise, if your own mask is hiding your emotional state, others may not be able to empathize with you. Wearing a mask can also make you feel more distracted and self-conscious, further weakening your connection to others.
Fortunately, you can regain some control over communication by working with what you have left – the eyes. If you want to increase understanding with a masked individual, you should look them in the eyes – which may be easier said than done. Eye contact triggers self-consciousness, consumes extra brain power and becomes uncomfortable after only three seconds. But bear in mind, eye contact can also make you appear more intelligent and trustworthy.
You might be surprised how much information is conveyed by the body itself.
For instance, when someone is happy, they stand up straighter and lift their head; when they are sad, they slouch and drop their head; and when they are angry, their whole body tenses up. Learning how people use their bodies to convey emotion may help reduce the uncertainty you feel when communicating with someone in a mask.
Become aware of your own body language, too. When engaged in a conversation, you can appear more attentive by turning your body toward the individual, leaning in or nodding. To let another person know you want to start speaking, straighten your posture, hold up your index finger or nod more frequently. Finally, be aware that imitating the posture of another person can increase how much they like you and even agree with you.
Don't forget the impact of your voice. It's not just what you say, it's how you say it. Along with the actual words, you also use volume, tone, pauses and fillers to convey your message. For instance, a lower-pitched whisper may denote sadness or insecurity, whereas a higher-pitched shout could show anger or intensity.
Try this – say the phrase "I didn't see you there" as if you were scared. Now pretend you are happy. Now confused. Chances are, anyone listening to you could easily identify your emotions without even seeing you. While studies show that masks do not significantly alter your voice, you may feel that your speech gets muffled when wearing a mask.
If you feel the need to speak louder, just be aware that raising your voice can alter the message you are trying to send. Changing the tone of your voice can change the whole conversation, so instead of increasing volume, try improving enunciation.
Putting it all together
While masks may make conversations feel more daunting, you are equipped to communicate, even with part of your face concealed.
Before your next interaction with a friend, think of ways to improve your connection. Pull your hair back so they can see your eyes clearly and find a quiet place to talk. Use your body and voice to convey the emotions you fear your mask might hide. Maybe most importantly, don't expect it to go perfectly. Just like any conversation, mistakes will be made.
When someone can't understand you, try rephrasing your statement, saying it a bit more slowly and enunciating more. If you are struggling to understand someone else, try to ask close-ended questions, like "Do you want to go to the park?" instead of open-ended ones, like "Where do you want to go?"
By all means, continue the proper measures to keep yourself safe, but don't neglect your relationships as a consequence. Social distance doesn't have to mean socially distant.
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Northwell Health is using insights from website traffic to forecast COVID-19 hospitalizations two weeks in the future.
- The machine-learning algorithm works by analyzing the online behavior of visitors to the Northwell Health website and comparing that data to future COVID-19 hospitalizations.
- The tool, which uses anonymized data, has so far predicted hospitalizations with an accuracy rate of 80 percent.
- Machine-learning tools are helping health-care professionals worldwide better constrain and treat COVID-19.
The value of forecasting<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTA0Njk2OC9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTYyMzM2NDQzOH0.rid9regiDaKczCCKBsu7wrHkNQ64Vz_XcOEZIzAhzgM/img.jpg?width=980" id="2bb93" class="rm-shortcode" data-rm-shortcode-id="31345afbdf2bd408fd3e9f31520c445a" data-rm-shortcode-name="rebelmouse-image" data-width="1546" data-height="1056" />
Northwell emergency departments use the dashboard to monitor in real time.
Credit: Northwell Health<p>One unique benefit of forecasting COVID-19 hospitalizations is that it allows health systems to better prepare, manage and allocate resources. For example, if the tool forecasted a surge in COVID-19 hospitalizations in two weeks, Northwell Health could begin:</p><ul><li>Making space for an influx of patients</li><li>Moving personal protective equipment to where it's most needed</li><li>Strategically allocating staff during the predicted surge</li><li>Increasing the number of tests offered to asymptomatic patients</li></ul><p>The health-care field is increasingly using machine learning. It's already helping doctors develop <a href="https://care.diabetesjournals.org/content/early/2020/06/09/dc19-1870" target="_blank">personalized care plans for diabetes patients</a>, improving cancer screening techniques, and enabling mental health professionals to better predict which patients are at <a href="https://healthitanalytics.com/news/ehr-data-fuels-accurate-predictive-analytics-for-suicide-risk" target="_blank" rel="noopener noreferrer">elevated risk of suicide</a>, to name a few applications.</p><p>Health systems around the world have already begun exploring how <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7315944/" target="_blank" rel="noopener noreferrer">machine learning can help battle the pandemic</a>, including better COVID-19 screening, diagnosis, contact tracing, and drug and vaccine development.</p><p>Cruzen said these kinds of tools represent a shift in how health systems can tackle a wide variety of problems.</p><p>"Health care has always used the past to predict the future, but not in this mathematical way," Cruzen said. "I think [Northwell Health's new predictive tool] really is a great first example of how we should be attacking a lot of things as we go forward."</p>
Making machine-learning tools openly accessible<p>Northwell Health has made its predictive tool <a href="https://github.com/northwell-health/covid-web-data-predictor" target="_blank">available for free</a> to any health system that wishes to utilize it.</p><p>"COVID is everybody's problem, and I think developing tools that can be used to help others is sort of why people go into health care," Dr. Cruzen said. "It was really consistent with our mission."</p><p>Open collaboration is something the world's governments and health systems should be striving for during the pandemic, said Michael Dowling, Northwell Health's president and CEO.</p><p>"Whenever you develop anything and somebody else gets it, they improve it and they continue to make it better," Dowling said. "As a country, we lack data. I believe very, very strongly that we should have been and should be now working with other countries, including China, including the European Union, including England and others to figure out how to develop a health surveillance system so you can anticipate way in advance when these things are going to occur."</p><p>In all, Northwell Health has treated more than 112,000 COVID patients. During the pandemic, Dowling said he's seen an outpouring of goodwill, collaboration, and sacrifice from the community and the tens of thousands of staff who work across Northwell.</p><p>"COVID has changed our perspective on everything—and not just those of us in health care, because it has disrupted everybody's life," Dowling said. "It has demonstrated the value of community, how we help one another."</p>
"You dream about these kinds of moments when you're a kid," said lead paleontologist David Schmidt.
- The triceratops skull was first discovered in 2019, but was excavated over the summer of 2020.
- It was discovered in the South Dakota Badlands, an area where the Triceratops roamed some 66 million years ago.
- Studying dinosaurs helps scientists better understand the evolution of all life on Earth.
Credit: David Schmidt / Westminster College<p style="margin-left: 20px;">"We had to be really careful," Schmidt told St. Louis Public Radio. "We couldn't disturb anything at all, because at that point, it was under law enforcement investigation. They were telling us, 'Don't even make footprints,' and I was thinking, 'How are we supposed to do that?'"</p><p>Another difficulty was the mammoth size of the skull: about 7 feet long and more than 3,000 pounds. (For context, the largest triceratops skull ever unearthed was about <a href="https://www.tandfonline.com/doi/abs/10.1080/02724634.2010.483632" target="_blank">8.2 feet long</a>.) The skull of Schmidt's dinosaur was likely a <em>Triceratops prorsus, </em>one of two species of triceratops that roamed what's now North America about 66 million years ago.</p>
Credit: David Schmidt / Westminster College<p>The triceratops was an herbivore, but it was also a favorite meal of the T<em>yrannosaurus rex</em>. That probably explains why the Dakotas contain many scattered triceratops bone fragments, and, less commonly, complete bones and skulls. In summer 2019, for example, a separate team on a dig in North Dakota made <a href="https://www.nytimes.com/2019/07/26/science/triceratops-skull-65-million-years-old.html" target="_blank">headlines</a> after unearthing a complete triceratops skull that measured five feet in length.</p><p>Michael Kjelland, a biology professor who participated in that excavation, said digging up the dinosaur was like completing a "multi-piece, 3-D jigsaw puzzle" that required "engineering that rivaled SpaceX," he jokingly told the <a href="https://www.nytimes.com/2019/07/26/science/triceratops-skull-65-million-years-old.html" target="_blank">New York Times</a>.</p>
Morrison Formation in Colorado
James St. John via Flickr
|Credit: Nobu Tamura/Wikimedia Commons|
Archaeologists discover a cave painting of a wild pig that is now the world's oldest dated work of representational art.
- Archaeologists find a cave painting of a wild pig that is at least 45,500 years old.
- The painting is the earliest known work of representational art.
- The discovery was made in a remote valley on the Indonesian island of Sulawesi.
Oldest Cave Art Found in Sulawesi<span style="display:block;position:relative;padding-top:56.25%;" class="rm-shortcode" data-rm-shortcode-id="a9734e306f0914bfdcbe79a1e317a7f0"><iframe type="lazy-iframe" data-runner-src="https://www.youtube.com/embed/b-wAYtBxn7E?rel=0" width="100%" height="auto" frameborder="0" scrolling="no" style="position:absolute;top:0;left:0;width:100%;height:100%;"></iframe></span>
The Persian polymath and philosopher of the Islamic Golden Age teaches us about self-awareness.