How A.I. is making the future of work more human than ever

Where will you work in the future? As automation revs its engine, we may have overlooked a vast middle ground where human intelligence and machine intelligence collaborate.

Technology & Innovation

Where will you work in the future? As automation revs its engine and academic institutions take up megaphones to predict the end of the human workforce, we may have overlooked a vast area of employment where human intelligence and machine intelligence collaborate, says Paul Daugherty, chief technology and innovation officer at Accenture. Daugherty calls this the "missing middle"—an employment-rich zone for people in humanities, STEM, and service jobs. There are three specific kinds of jobs that A.I. is creating right now: trainers, explainers, and sustainers. Here, Daughtery explains each type of job, and delves further into how A.I. will change the future of work for people in design, customer service and medicine. Human + Machine: Reimagining Work in the Age of AI