Where will you work in the future? As automation revs its engine, we may have overlooked a vast middle ground where human intelligence and machine intelligence collaborate.
Where will you work in the future? As automation revs its engine and academic institutions take up megaphones to predict the end of the human workforce, we may have overlooked a vast area of employment where human intelligence and machine intelligence collaborate, says Paul Daugherty, chief technology and innovation officer at Accenture. Daugherty calls this the "missing middle"—an employment-rich zone for people in humanities, STEM, and service jobs. There are three specific kinds of jobs that A.I. is creating right now: trainers, explainers, and sustainers. Here, Daughtery explains each type of job, and delves further into how A.I. will change the future of work for people in design, customer service and medicine. Human + Machine: Reimagining Work in the Age of AI
Paul Daugherty is Accenture’s chief technology & innovation officer and leads the company’s Technology Innovation & Ecosystem group. In addition to overseeing Accenture’s technology strategy, Mr. Daugherty has responsibility for driving innovation through R&D activities in Accenture’s Labs and leveraging emerging technologies to bring the newest innovations to clients globally.
He founded and oversees Accenture Ventures, which is focused on strategic equity investments and open innovation to accelerate growth. He also leads the company’s large group of highly skilled, certified technology architects, who apply new technologies and architectural foundations in building solutions for clients across industries.
Mr. Daugherty has played a key role in evolving Accenture’s technology business to respond to the changes in the industry. He developed the Digital Business vision and helped shape Accenture’s early moves to establish its digital business leadership. He founded Accenture’s cloud computing business and was instrumental in launching Accenture’s SaaS, big data and open source businesses, and played a key role in the company’s technology business during the major transitions to client/server computing and internet-based computing.
Mr. Daugherty is a passionate advocate for gender equality in the workplace and sponsoring STEM-related inclusion & diversity initiatives. He is a frequent speaker at conferences on industry and technology issues, and has published articles in a variety of publications. He sponsors Accenture’s technology initiatives with the World Economic Forum. Mr. Daugherty also serves as chairman of the board of Avanade, the leading provider of Microsoft technology services. He is on the board of directors for Girls Who Code, Accenture Global Services Limited and the Computer History Museum in Silicon Valley. He is on the advisory boards for Computer Science and Engineering at the University of Michigan and Answer ALS, where he serves as its Infrastructure and Technology Committee Lead. Mr. Daugherty helped found the advisory board of the Academy of Information Technology, a non-profit that works to boost IT careers for youth. In addition, he sponsors Accenture’s partnership with Code.org which is focused on bringing Computer Science education to students around the world.