Author and entrepreneur Andrew Keen argues that the free business model employed by Google and Facebook is "the original sin" of the Internet and that it's corrupted everything around it.
Andrew Keen argues that the free business model employed by Google and Facebook -- in which the use of their services is paid for by users' personal data -- has corrupted the internet and birthed a new "creepy economy." Keen says if he could reconfigure Google's business model, he'd erase the data tracking and instead charge for the web search service.
Author and entrepreneur Andrew Keen points to Uber as an example of an unregulated internet innovation wreaking havoc on customers, communities, and even its own employees.
Andrew Keen is a British-American author and entrepreneur whose latest book, "The Internet is Not the Answer," explores the internet's negative effects on our psychology, economy, and culture. In this interview, Keen uses Uber as an example of an internet innovation that is wreaking havoc on an entire industry while taking advantage of its unregulated status to exploit customers and employees alike.
Andrew Keen is an Internet entrepreneur who founded Audiocafe.com in 1995 and built it into a popular first-generation Internet company. He is currently the executive director of the Silicon Valley salon FutureCast, a Senior Fellow at CALinnovates, the host of the “Keen On” Techonomy chat show, and a columnist for CNN.
He is the author of three books, his latest being The Internet is Not the Answer, which explores the Internet's negative effects on our psychology, economy, and culture. His many critiques of the Internet and Silicon Valley have led to him being described as Internet culture's conscience.