The Science of Receiving Feedback

“Hell is other people.” Have you had moments when you agreed with Jean-Paul Sartre’s famous quote? Do you find those moments happening more often than you care to admit? Learn how to have more productive and happier relationships with others by learning the science of feedback with Sheila Heen, a founder of Triad Consulting and the co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well.


Regardless of what you do for a living, your number one job is dealing with people. This can range from pleasing clients to managing team members who hate each other. Understanding the ways in which we are different and not allowing our differences to cause problems in our relationships is essential for leading teams.

For a limited time, take advantage of this free workshop in Heen’s exclusive series for Big Think Mentor. In this free excerpt, Heen dissects a real life case study that may be familiar to most of us. She shows you how she brought together team members in an organization who had trouble communicating, exchanging feedback, and ultimately working together.

Heen explains the common source of this frustration: “The second challenge are situations where the feedback itself is actually being produced by the relationship.  In other words, because we're not getting along or there's friction in the relationship you think I need to change. I of course know that you're actually the problem.  And so part of understanding the feedback in the context of the relationship is really stepping back to take a look at the relationship system that's creating that feedback.”

Heen shows you how to do this in this free workshop from Big Think Mentor. Sign up for a free 14 day trial to Big Think Mentor to learn essential problem solving strategies from leading experts.

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