Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, where she specializes in strategy, innovation, and leadership for change. Her strategic and practical insights have guided leaders of large and small organizations worldwide for over 25 years, through teaching, writing, and direct consultation to major corporations and governments. The former Editor of Harvard Business Review (1989-1992), Professor Kanter has been named to lists of the "50 most powerful women in the world" (Times of London), and the "50 most influential business thinkers in the world" (Accenture and Thinkers 50 research). In 2001, she received the Academy of Management's Distinguished Career Award for her scholarly contributions to management knowledge, and in 2002 was named "Intelligent Community Visionary of the Year" by the World Teleport Association.
Kanter is well known for her classic 1977 study of "tokenism" on how being a minority can affect one's performance due to enhanced visibility and performance pressure. She is the author or co-author of 17 books, focused largely on business management techniques, especially change management. Her most recent book, America the Principled: 6 Opportunities for Becoming a Can-Do Nation Once Again sets forward a positive agenda for the nation. Her previous book, Confidence: How Winning Streaks & Losing Streaks Begin & End was a New York Times business bestseller and a BusinessWeek #1 bestseller. The book draws on more than 300 interviews with leaders in business, sport and politics to explore the role confidence plays in the performance of institutions and individuals.
Question: What is your question?
Rosabeth Moss Kanter: Everybody should be asking themselves what are their constraints, and “How can I use just a … a part of that to tackle a problem that's always bothered me that will help somebody else? And how can I take that small step? What cause should I join? What's the next thing that needs to be solved? And how can I get some satisfaction from doing it? Because if you don't get the satisfaction, this isn …. If you don't get the satisfaction, you're not going to keep on doing it. So, “What can I find that will truly give me joy, but will also at the same time just make my corner of the world slightly better?
Recorded on: 6/13/07
The major investment that’s required for the future is in human capital.