Fact vs. Fiction: How Facts Are Made, and Who Decides What's True

Information and Communications Technology
May 5, 2017

The chances are good that you've used Wikipedia to define or discover something in the last week, if not 24 hours. It's currently the 5th most-visited website in the world. The English-language Wikipedia averages 800 new articles per day — but 1,000 articles are deleted per day, the site's own statistics page reports. That fluctuation is probably partly the result of mischievous users, but it is also an important demonstration of Wikipedia's quest for knowledge in motion. "As the world's consensus changes about what is reliable, verifiable information, the information for us will change too," says Katherine Maher, executive director of the Wikimedia Foundation. Maher is careful to delineate between truth and knowledge. Wikipedia isn't a jury for truth, it's a repository for information that must be three things: neutral, verifiable, and determined with consensus. So how do we know what information to trust, in an age that is flooded with access, data, and breaking news? Through explaining how Wikipedia editors work and the painstaking detail and debate that goes into building an article, Maher offers a guide to separating fiction from fact, which can be applied more broadly to help us assess the quality of information in other forums.