Ken Adelman: First, I always thought that the spin in the public diplomacy doesn’t count for much. You just need good policies. And you need to treat them like adults and be very direct and say, “We can differ. We don’t have to . . . We can disagree without being disagreeable. And I understand your view, but let me tell you why I have this view.” Treat people with respect like that, and you win a lot of arguments like that.
Recorded on: 7/2/2007 at The Aspen Ideas Festival