Everyone is good at starting an argument. It's easy. Just lob a verbal bomb at the other side and duck for cover. Presto! You've created an argument. But what about finishing an argument? What about finding an agreement with the other person? Dan Shapiro would know. As the Director of the prestigious Harvard International Negotiation Program, he knows a thing or two about getting two diametrically opposed sides to not only speak to one another but also work together to resolve the conflict. It all comes down to how either side presents itself to the other: think less "I'm right, tell me how you're wrong" and (much) more along the lines of "What do you hear me saying?". That way, Shapiro suggests, you're starting off on the same step rather than positioning yourself as the person in authority.
Dan's advice is wholly relevant given today's political and media environs: people really should look to come together rather than winning some supposed argument. Because it isn't that hyperbolic—given how angry each side of the political aisle is with one another—to say that this approach could save American democracy.
Dan Shapiro's latest book is Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts.