Have you mastered the elusive "zero inbox"? Do you shudder to think of how many hours a day you spend on email? Do you find that people are more cooperative when you chat face-to-face than over cyberspace?
It's time for smarter email. This can simply mean having a strategy for when conversations over email needlessly escalate. Adam Bryant, the author of Quick and Nimble and the "Corner Office" columnist for the New York Times, warns that email isn't the efficient method of communication we all think it is. The conversations that we write can get lost in translation and we lose time painstakingly clearing-up misunderstandings.
Want smarter email? Send less emails, says Bryant. That and other solutions are explored in today's big idea.