In May 2011, Jeanette Horan was appointed Chief Information Officer of IBM. Ms. Horan’s organization supports operational excellence and drives IBM’s transformation agenda – focusing on business transformation, workforce transformation, and IT transformation. Her organization is responsible for equipping IBMers with the technology and tools they need to better support clients and achieve IBM’s objectives. Ms. Horan leads the development and implementation of a technology strategy aligned with the business that meets both the growth and productivity commitments of IBM’s 2015 roadmap.
Previously Ms. Horan was the vice president of Enterprise Business Transformation. In this role, Ms. Horan led IBM’s transformation program for key back office processes to accelerate IBM’s leadership as a globally integrated enterprise. In partnership with IBM’s Global Business Services and SAP, she led a multi-disciplinary, global team deploying simplified business processes worldwide.
Ms. Horan joined IBM in 1998, and has held leadership positions within the Lotus brand, Information Management and IBM Software Group Strategy. Prior to joining the CIO office in 2006, Ms. Horan was responsible for worldwide product development for the Information Management business in Software Group, and was the General Manager of IBM’s Silicon Valley Laboratory.
Prior to joining Lotus, Ms. Horan spent four years with Digital Equipment Corporation where she was vice president of development for the AltaVista business, bringing the Web search engine and suite of intranet products to market. She has more than 25 years experience in development and management roles in the computer industry.
As part of her business and personal involvement in the advancement of technology and service to the community, Ms. Horan serves on the board of Microvision Inc., an innovative display and imaging solutions company. She also serves as a director on the board of Jane Do No More Inc., an organization committed to improving the way society responds to victims of sexual assault.
Employees have expectations from their consumer lives about technologies such as mobile. They want to have that same experience now within their corporate environment.